7.1 Utility Billing SoftwareAGENDA SECTION
NO:
ITEM
NO:
Page t
ITEM:
CITY OF SALINA
REQUEST FOR CITY COMMISSION ACTION DATE TIME
02/07/2022 4:00 P.M.
ORIGINATING DEPARTMENT:
Finance and Administration
BY: Debbie Pack, Director
FISCAL APPROVAL:
BY: d I"
FI NAL AV.——
P/PRROVVAAL:
BY: % .
Consider authorizing the City Manager to execute an agreement with Tyler Technologies for Utility
Billing Software in the amount of $193,448 with a 5% contingency ($9,672) for a total of $203,120.
BACKGROUND:
The City's current water billing software is in the AS400. This is an obsolete software platform and
the Computer Technology Department has advised all departments that any programs on the AS400
should be migrated to another software platform due to the age of the software platform and
maintenance challenges associated with its obsolescence. Replacement of this software was
identified as a priority as part of the 2021 strategic planning sessions conducted by the City
Commission.
Finance and Water Customer Accounting staff spent a considerable amount of time in 2020 and early
2021 viewing demos and researching four alternative options to the current water billing software. In
early 2021, a team including Finance and Water Customer Accounting staff, the Deputy City Manager,
the Continuous Process Improvement Director and Computer Technology staff was formed to review
alternatives to the current software. The team reviewed the options that had been researched and
compared those to the capabilities and costs of the City's current Financial Software provider's Utility
Billing module. After two demonstrations and four follow up calls with Tyler, the team came to the
conclusion that Tyler, was the best fit for the City. Not only is Tyler the City's current Financial Software
provider, Tyler's utility billing and cashiering software product will be able to replace the current billing
software as well as replace some of the many other third party services currently being utilized to
provide water customers the ability to pay on-line, via the web, with automatic withdrawals and by
phone. The utility billing software available through Tyler Technologies will also directly connect to
the City's financial management software, eliminating manual entry of water billing financial data and
it also has the current capability to interface with the City's meter reading software.
The City's Purchasing Policy allows the City to utilize sole source purchasing when the purchase
provides compatibility with existing system or the continuation of an existing project in which
knowledge of specific work has been demonstrated. Using the same vendor that the City currently
uses for its financial software meets these criteria.
City staff asked Tyler to provide quotes for having the software hosted by the City and for having the
software hosted by Tyler.
AGENDA SECTION
NO:
ITEM
NO:
Page 2
CITY OF SALINA
REQUEST FOR CITY COMMISSION ACTION DATE TIME
02/07/2022 4:00 P.M.
ORIGINATING DEPARTMENT:
Finance and Administration
BY: Debbie Pack, Director
FISCAL APPROVAL:
BY:
FINAL APPROVAL:
BY:
The first and second quotes attached are to provide services for Utility Billing (UB) and Payments on
remises, which means that the software would be on a City server and accessible to City staff:
Description
One Time Fees
Recurring Fees
Total
Tyler Software-UB/Payments
76,725
0
76,725
Annual Maintenance
16,380
16,380
Tyler Services
97,260
0
97,260
3m Party Hardware, Software,
Services
2,363
720
3,083
Total UB/Payments on premises
$ 176,348
$ 17,100
$193,448
The one time fees provide configuration, implementation and training of the new software system, as
well as five years of data conversion (required by the City's records retention policy). The recurring
fees provide annual maintenance and support to the City.
The City is currently paying $64,000 in annual fees for the current providers that will be eliminated by
moving to the Tyler product for an annual savings of $46,900.
The third and fourth quotes attached would provide the same software; however it would be hosted
off-site by Tyler Technologies and would be a three year contract. In addition to putting the Utility
Billing Software on the cloud, the City would need to put the Munis Financial modules on the cloud as
well, if this option were chosen.
Description
One Time Fees
Recurring Fees
Total
Tyler Software-UB/Payments
76,725
76,725
Annual Maintenance-UB/Payments
47,070
47,070
Tyler Services-UB/Payments
147,560
147,560
3rd Party Hardware, Software, Services
2,363
2,363
Year 2 and 3 Annual Maintenance
94,140
94,140
Subtotal UB/Payments off site
$ 226,648
$ 141,210
$ 367,858
Annual Maintenance-Munis Financials
185,821
185,821
Tyler Services-Munis Financials
9,291
9,291
3'd Party Hardware, Software, Services
4,000
4,000
Year 2 and 3 Annual Maintenance
371,642
Subtotal Munis Financials off site
1 $ 13,291
$ 557,463
$ 570,754
Total Off Site Option
1 $ 239,939
$ 698,673
$ 938,612
The City currently pays approximately $80,000/year for on premise maintenance and support for
Munis Financial software. With the addition of Utility Billing and Payments the City's recurring costs
will be approximately $97,000/year or $291,000 for the three year period compared to $698,673 for
the off-site option for three years. Saving the city approximately $407,673 over the three years. Staff,
including Computer Technology staff, did not find that the benefits of cloud hosting were worth the
additional cost.
AGENDA SECTION
NO:
ITEM
NO:
Page 3
CITY OF SALINA
REQUEST FOR CITY COMMISSION ACTION DATE TIME
02/07/2022 4:00 P.M.
ORIGINATING DEPARTMENT:
Finance and Administration
BY: Debbie Pack, Director
FISCAL APPROVAL:
BY:
FINAL APPROVAL:
BY:
Implementation of this software is expected to take 12 to 18 months depending on the availability of
Tyler and City staff.
FISCAL NOTE:
The 2022 Water Customer Accounting budget included $150,000 for this project. The remainder of
the cost will be absorbed in the Utility fund balance which may require a budget amendment at year
end. The recurring fees will be budgeted in the Water Customer Accounting budget in future years.
COMMISSION ACTION OR RECOMMENDED ACTION:
Staff has identified the following options for the City Commission's consideration:
1.) Approve a motion acknowledging that the department is utilizing Section 9.0 of the City's
Purchasing Policy which allows for the sole source purchase of Utility Billing and Payments
software and authorizing the City Manager to execute an agreement with Tyler Technologies
for Utility Billing Software in the amount of $193,448 with a 5% contingency for a total of
$203,120.
2.) Approve a motion acknowledging that the department is utilizing Section 9.0 of the City's
Purchasing Policy which allows for the sole source purchase of Utility Billing and Payments
software and authorizing the City Manager to execute an agreement with Tyler Technologies
for Utility Billing Software in the amount of $193,448 with amendments as the City
Commission deems appropriate.
3.) Postpone consideration of the proposed agreement with Tyler Technologies to a specified date
and time and provide staff direction regarding additional information or amendments the City
Commission would like to request for their further consideration.
4.) Take no action (in effect, disapproving the proposed agreement).
Staff recommends Option #1
Attachments: Tyler Technologies Quote — (Munis Utility Billing — On Premise — 12/15/2021)
Tyler Technologies Quote — (Tyler Payments — Munis UB)
Tyler Technoligies Quote — (Utility Billing —Saas Flip — 12/15/2021)
Tyler Technologies Quote — (Munis — SaaS Flip — 12/09/2021)
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