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DS - 5-20-13 DVD Storage of Planning Meetings1              A3 Problem Solving April 2013 Concern/Problem It takes a long time to locate and retrieve stored DVD’s of public meetings Identify those departments, divisions, or units that may be impacted Development Services Record the date the problem was identified March 1, 2013 Originator Sue Cline, Dean Andrew, John Burger, Dustin Herrs Contacts Sue Cline, Dean Andrew, John Burger, Dustin Herrs, Toni Miller Problem Solving Team Sue Cline, Dean Andrew, John Burger, Dustin Herrs, Toni Miller Describe Current Situation (using a narrative form describe in detail the current situation, including all issues that arose) • The Planning Department is required to store DVDs of public meetings conducted by the Salina City Planning Commission, City of Salina Board of Zoning Appeals and the City of Salina Heritage Commission. Currently, a series of various boxes (shoe boxes of different sizes and plastic containers etc.) are used to store the DVDs. The various boxes are stored on a shelf, but are not stackable, are flimsy and the various shapes do not hold the DVDs well. The DVDs tend to move around and become disorganized. • When DVDs are needed to be retrieved to burn copies for public citizens, staff has a difficult time finding the DVD’s in a timely manner. This unnecessary delay and extra work causes staff frustration and delays the process of copying the DVD for the public citizens. Analysis (using bullet points, LSS charts or diagrams, or any other analytical tools provide a thorough, yet succinct analysis that clearly identifies the root cause of the problem) • The root cause of the problem is that the current storage containers are random and do not consist of a standardized shape designed to store DVDs. Recommendation (identify the actions required in order to solve this concern/problem and prevent it from happening again) • Purchase standardized DVD containers designed to store DVDs in an organized fashion and is stackable. Labor and Cost Savings Annual dollar savings: • None Annual hours of increased capacity: • None Use bullet points to identify customer service or employee benefits: • Staff will be able to retrieve DVDs and make copies in a quicker fashion when a public citizen requests a copy. This will reduce the amount of time searching that staff will have to do and the customer will receive their DVD 2    copy quicker. • Staff would have the confidence of knowing that DVDs are located in a standardized order and organized by board and commission. • The likelihood of a DVD of a public meeting coming up missing would be greatly reduced if not eliminated. Implementation Plan (briefly describe your implementation plan upon approval of this project) • Purchase standardized DVD storage containers specifically designed to store DVDs in an organized fashion. The needed storage containers are available for $6.00 a piece. • Transfer the currently stored DVDs from the existing random un- standardized storage containers to the new standardized storage containers. • Label the new storage boxes so that the DVDs inside can be organized appropriately by year and by board and commission. Attachments (include current and proposed process documentation forms, or before and after photos, or other before and after descriptions as appropriate) Approval Process Supervisor’s Review and others in the Chain of Command Instructions: This form is submitted through the chain of command to the Director Date: May 7, 2013 Name: Dean Andrew Comments: Director’s Approval Instructions: Approval authority is delegated to each Director for all recommendations that results in $5,000 or less in annual savings, or 250 hours or less of annual increased capacity. Date: May 20, 2013 Name: Gary Hobbie Approved/Denied: Comments: Process Improvement Director’s Approval Instructions: Upon approval this form is sent to the CMO Executive Assistant, who forwards a copy to members to the Executive Support Team. They determine how to convert hours into budgetary savings. Date: May 20, 2013 Approved/Denied: Comments: City Manager’s Approval Instructions: Final sign off for all recommendations that exceed $5,000 in annual savings, or 250 hours of annual increased functional capacity is by the City Manager, who also signs off on any plans to convert hours to budgetary savings. The CMO Executive Assistant converts the approved form into a pdf file that is saved on the P drive and in Laserfiche. Date: Approved/Denied: Comments: