FD - 1-17-13 Supplies1
A3 Problem Solving
Use this form when solving a specific problem
Use the Process Review Report to identify waste and update processes
Concern/Problem
(Describe concern or problem in a very brief statement that clearly identifies the
issue)
Moving supplies from HQ to all sub stations
Identify those
departments, divisions,
or units that may be
impacted
(Include the unique budget unit finance code for each department that is impacted,
ie. Police Dept: 210…)
Fire Department
Record the date the
problem was identified
On going
Originator
(Identify the individual(s) or team who identified this concern/problem)
Melody Elam
Contacts
(Identify all those that were contacted in order to obtain information regarding this
issue)
Station captains
Problem Solving Team
(Identify all those who participated in solving this concern/problem)
Melody Elam and Christine McMichael
Describe Current
Situation
(using a narrative form describe in detail the current situation, including all issues
that arose)
Currently when we order supplies and paper from Office Max, it is all delivered to
HQ. Once the supplies are received any sub stations that needed these supplies
either have to come pick them up, or they must be taken out to sub stations by BC
or administrative staff.
Analysis
(using bullet points, LSS charts or diagrams, or any other analytical tools provide a
thorough, yet succinct analysis that clearly identifies the root cause of the problem)
Make Recommendation
(identify the actions required in order to solve this concern/problem and minimize or
prevent it from ever happening again)
Recommendation is to have all supplies delivered directly to sub stations from Office
max.
Labor and Cost Savings XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Annual dollar savings:
$60.00-$120.00 fuel each year
XXXXXXXXXXXXXXXXXXXXX
Annual hours of increased capacity:
6 hours a year
XXXXXXXXXXXXXXXXXXXXX
Use bullet points to identify customer service or employee benefits:
Implementation Plan
(briefly describe the implementation plan upon approval of this project)
Office max has now added sub station addresses to our account so that supplies
2
can be ordered and shipped directly to the necessary sub station.
Attachments
(include current and proposed process documentation forms, or before and after
photos, or other before and after descriptions as appropriate)
XXXXXXXXXXXXXXXXXXX
Approval Process
See next page for approval process
Battalion Chief’s
Review
and others in the Chain of
Command
Instructions: This form is submitted through the chain of command to the Director
Date:10/15/2012
Name :Melody Elam
Comments:
Fire Chief’s Approval
Instructions: Approval authority is delegated to each Director for all
recommendations that result in $5,000 or less in annual savings, or 250 hours or
less of annual increased capacity. This form is sent to the Process Improvement
Director for his approval.
Date:10/15/2012
Name: Larry Mullikin
Approved/Denied: Approved
Process Improvement
Director’s Approval
Instructions: Upon approval this form is sent to the CMO Executive Assistant, who
forwards a copy to members of the Executive Support Team. They determine how to
convert hours into budgetary savings.
Date:1/17/2013
Approved/Denied:
City Manager’s
Approval
Instructions: Final sign off for all recommendations that exceed $5,000 in annual
savings, or 250 hours of annual increased functional capacity is by the City
Manager, who also signs off on any plans to convert hours to budgetary savings. The
CMO Executive Assistant converts the approved form into a pdf file that is saved on
the P drive and in Laserfiche.
Date:
Approved/Denied: