Retirement Gifts Process Review Report
Process Title Retirement Gifts
Process Number 160.002.024A
Date 09-23-2012
Originator Human Resources
Team Members Natalie Fischer, Diane Turner, Linda Lockhart, Jennifer Perry
Objective Standardize Retirement Gift Process
Recommendation
Immediate:
Allow retiring employee to choose between an Amazon gift card or
Chamber Gift Certificate.
City Manager would deliver with card signed by him directly to employee
(retirement party if applicable).
Long Term: NA
Labor and cost savings
Annual dollar savings: $0
Annual hours of increased capacity: 1.15hrs
Customer service or employee benefit::
Gift card will allow employees to choose a gift to their liking.
Implementation plan January 1, 2013
Recommended changes
in employee process
roles
None
Lean Six Sigma
principles applied to this
process
Process is standardized for all employees
Cost per retiree gift is standardized as variables such as
varying cost of item(s), engraving, embroidery and
shipping are eliminated
Duplication is reduced by eliminating the need for
alternative gifts when original is not available
Eliminates wait time for gift arrival, embroidery and for
someone to purchase wrapping/card, etc.
Reduces inventory of wrapping paper and storage of gifts
until retirement date.
Technologies that could
be applied to this process
None
Overview of workgroup’s
participation
Highlight those words which best describe this workgroup:
non-participative, uncooperative, hostile, turbulent, halfhearted,
disinterested, divided, collaborative, participating, supportive, enthusiastic
Attachments Process Document 160.002.024 and 160.002.024A
Approval Process
Supervisor’s Review
and others in the Chain of
Command
Instructions: This form is submitted through the chain of command to the
Director.
Date:
Name:
Comments:
Director’s Approval
Instructions: Approval authority is delegated to each Director for all
recommendations that result in $5,000 or less in annual savings, or 250 hours or
less of annual increased capacity. This form is sent to the Process Improvement
Director for his approval
Date: 10/10/12
Name: Natalie Fischer
Approved/Denied: Approved. This was a departmental process
review.
Process Improvement
Director’s Approval
Instructions: Upon approval this form is sent to the CMO Executive Assistant,
who forwards a copy to members to the Executive Support Team. They determine
how to convert hours into budgetary savings.
Date: 10/25/12
Approved/Denied:
City Manager’s Approval
Instructions: Final sign off for all recommendations that exceed $5,000 in annual
savings, or 250 hours of annual increased functional capacity is by the City
Manager, who also signs off on any plans to convert hours to budgetary savings.
The CMO Executive Assistant converts the approved form into a pdf file that is
saved on the P drive and in Laserfiche.
Date: NA
Approved/Denied: NA