City Clerk Paper Stock
Process Review Report
Process Title
Paper Stock
Process Number
140.001.043
Date
6/25/2012
Team Members
Lieu Ann Elsey, Shandi Wicks, Nancy Schuessler, Holly McKain,
and Penny Day
Objective
To eliminate duplicate handling of paper stock (it is currently
stored in the basement)
Recommendation
Immediate:
Re-organize the copier room on the 2 floor so that all
nd
paper stock inventory can be stored there, rather than the
basement. And in the future order paper stock in smaller
quantities so that orders may be delivered directly to the
copier room.
Move color copier to the other side of the door to make
access easier and to facilitate trouble shooting
Remove recycling bins under the table, and re-label large
bins to facilitate correct usage
Move electric binding machine so that it can be used
where it is and no longer has to be moved near an outlet
Post directions and illustrations that facilitate the correct
use of the mail cart
Re-organize storage cabinet, removed obsolete supplies,
and label shelves
Long Term:
Labor and cost savings
Annual dollar savings:
Annual hours of increased capacity:
This will save approximately 6.33 hours in staff time from movin
items upstairs, stacking on shelves, and coordinating orders.
Customer service or employee benefit:
This change will reduce the number of process steps from 11
down to 4, as well as eliminating the need to physically move
paper stock up and down two flights of stairs. The improved
design helps reduce excess movement and motion for those using
the copier room.
Implementation plan
To be completed by the end of June
Recommended changes
None
in employee process
roles
Lean Six Sigma
Reduce transporting, reduce excess inventory, eliminate friction
principles applied to this
reduce excess movement or motion, apply 6S principles
process
Technologies that could
None
be applied to this process
Overview of workgroupÔs Highlight those words which best describe this workgroup:
participation
non-participative, uncooperative, hostile, turbulent,
halfhearted, disinterested, divided, collaborative,
participating, supportive, enthusiastic
Before and after Process Documentation forms, and before and
Attachments
after map showing new configuration
SupervisorÔs Review
Date: 7/6/2012
and others in the Chain
Name: Lieu Ann Elsey
of Command
Comments:
Instructions: Implementation authority is delegated to each Director for all
DirectorÔs Approval
recommendations that results in $5,000 or less in annual savings, or 250 hours
or less of annual increased capacity. This form is still submitted to the CMO for
review.
Date: 7/9/2012
Name: Rod Franz
Approved/Denied:
City ManagerÔs Approval
Instructions: All recommendations that exceed $5,000 in annual savings, or 250
hours of annual increased functional capacity are submitted to the CMO for
approval.
Date:
Approved/Denied:
Instructions: Once approved the CMO forwards a copy to the Director for
Executive Support Team
implementation and a copy to the Process Improvement Director f
Review
Executive Support Team. This team determines how to capture the
identified.
Date:
Action to be taken: