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A Study of the Convention & Tourism Industry in Salina, Kansas ... . } , A STUDY OF THE CONVENTION AND TOURISM INDUSTRY IN SALINA, KANSAS FEBRUARY, 1984 1)1L~'r AS Or i'-'7~"'" TO ?7 ,,'. . .',.'". 'D~; <.. - 1:: c ~"-' - 'f"..J. -'--'-- 1<- L ;l/ --- ~ .," 4, ,czM }.'l.---.: .,' ",;,',:'E11't ')':li~ ':' ";~:~:;";G~;ti~ ;:J? r r JlMllave~~~~I~c~?:.;vath 1100 Charterbank Center 920 Main Street Kansas City, MO 64105 (816) 221-6500 Mr. Robert L. Whitworth Executive Vice President Salina Area Chamber of Commerce 115 West Iron Avenue Salina, Kansas 67401 L?..._:-~.~ ~;r ; ,a~ -::, ,1 il:.: '~'~:'\' , .-.-' Dear Mr. Whitworth: . . ;~. 1'-:,- The accompanying report pertaining to a study of the conven- tion and tourism industry in Salina, Kansas has been prepared in accordance with our engagement letter of December 8, 1983 and adden- dum letter of January 10, 1984. The attached report includes analyses of the local lodging market, review of the Bicentennial Center facilities and usage, profile of competitive cities and their convention facilities, estimates of convention market share for each compet i t i ve ci ty, / estimates of the economic impact of convention and tourist business in Salina, results of a survey of Kansas Association Executives, and recommendations regarding improving convention and tourism business in Salina. The report is based on estimates, assumptions and other information developed from research of the market, knowledge of the industry and meetings with you, or your representatives, during which you provided us certain information. The sources of information and bases of the estimates and assumptions are stated in the report. The terms of this engagement are such that we have no obligation to revise the report to reflect events or conditions which occur subse- quent to February 10, 1984. However, we will be available to discuss the necessity for revision in view of changes in the economic or market factors affecting the city. A memhcT ot Horwath & Horwath Inrcrnati(mal with affilitlrcd offices worldwide. r , \ .::\0.. 07 ". , : :,~ .:, ~i--:' ',,~ <, Mr. Robert L. Whitworth .--.-;~ pa'ile 2 r-' ~ , Since the projections are " ba:sed on ' estimates' arid' a ssump- I<~:'~.~-" .->> . to uncertainty and variation tions which are inherently subject depending upon evolving events, we do not represent them as results that will actually be achieved. Our report is intended for the information of the Committee and Salina Bed Tax Board. It may also be made available to interested local government officials and the business community. Ne i ther the report nor its contents may be referred to or quoted in any registra- tion statement, prospectus, loan or other agreement or document without our prior written consent. February 10, 1984 , D?::'_.;~'Il ~~::: C3' \. ,~ ' ,. . ~ f', i~ .~ <~ I _.l,.,,~ , TABLE OF CONTEN~- ~-:'l '. ..,~".~;r -, s,' ->Pa-ge ~,- - - . . .L\.j~:""-.:...:..----...: .- .....' '"' --.." INTRODUCTION I-I Background I-I Engagement Scope I-I Study Limitations 1-3 EXECUTIVE SUMMARY 11-1 General Market Analysis Hotel Market Analysis Bicentennial Center Analysis Economic Impact of Convention and Tourism Business in Salina Profile of Competitive Kansas Cities and Salina's Share of the State Convention Market Survey of Kansas Association Executives Recommenda t ions Objectives Hotel Market Bicentennial Center Convention and Visitors Bureau (CVB) General Projections II-I II-2 II-2 II-3 II-4 II-5 II-6 II-6 II-6 II-7 II-7 II-8 II-9 SALINA GENERAL MARKET OVERVIEW III-l Employment Population and Retail Sales Central Business District (CBD) Tourist Attractions Transportation Summary III-l III-2 III-3 III-4 III-5 III-7 SALINA HOTEL MARKET ANALYSIS IV-7 Recent Lodging Market Trends Market Segmentation Competitive Quality of Hotel Supply Competitive Cities - Convention Market Competitive Cities - Tourist Market summary IV-2 IV-2 IV-6 IV-IO IV-ll IV-13 BICENTENNIAL CENTER ANALYSIS V-I Facilities Summary - Facilities Historical and Projected Usage Entertainment Events County Fair Grounds/4-H Facilities Summary V-2 v-3 V-4 V-5 V-6 V-7 , 3):2).;1' .,':::J C? " TABLE OF CONTENTS (CO~TINUED} "C"' . .I. ,-,_,-,__~,._ ECONOMIC IMPACT OF CONVENTION AND TOURISM BUSINESS IN SALINA Economic Impact Based on Hotel Analysis Assumptions Multiplier Effect Economic Impact of Entertainment/Sports Events Summary PROFILE OF COMPETITIVE KANSAS CITIES Manhattan Great Bend Hays Dodge City Garden City Wichita Topeka Kansas City, Kansas Overland Park summary SALINA'S SHARE OF THE STATE CONVENTION MARKET Primary Competitive Convention Market Secondary Market summary SURVEY OF KANSAS ASSOCIATION EXECUTIVES Summary RECOMMENDATIONS Status Quo Situation Objectives Hotel Market Current Situation Recommenda t ions Bicentennial Center Current Situation Recommendations Convention and Visitors Bureau (CVB) Current Situation Recommenda tions Convention and Tourism projected Economic Impact of Recommendations Introduction ~', ;,.':' :~. \::'~:1 ..'......., .'1' .,'iT ..- :..-,.~'j Page VI-I VI-4 VI-4 VI-4 VI-6 VI-6 VII-I VII-2 VII-4 VII-8 VII-IO VII-ll VII-12 VII-16 VII-17 VII-18 VII-21 VIII-I VIII-2 VIII-3 VI II-4 IX-I IX-6 X-I X-2 X-3 X-4 X-4 X-5 X-6 X-6 X-6 X-7 X-7 X-8 X-g X-ll X-ll , r.T:.':"'." '0 < .,~ -. <-:t TABLE OF CONTENTS (CONTINUED) :1' c' Page ;:.....,.--. RECOMMENDATIONS (CONTINUED) New Convention Hotel - Convention Impact Bicentennial Center - Additional convention/Trade Shows Tourism - Additional Demand Summa ry Other Impact Considerations Bicentennial Center Lodging Tax Receipts Major Tourist Attractions Summary X-12 X-l2 X-13 X-13 X-14 X-l4 X-IS X-l6 X-16 , I-I ,,\,."r'", '_~ \." . -- , . ---,,.,, ..,:.:::.:~(r r;" , .:) " ..... .- INTRODUCTION BACKGROUND The Bed Tax Board Committee of Salina, Kansas commissioned Laventhol & Horwath to conduct a study of the convention and tourism industry in Salina, evaluate Salina's competitive / position within the state market and develop recommendations to improve Salina's competitive position and optimize economic benefits to the community. ENGAGEMENT SCOPE The scope of our work in complet ing the study included: .. .meeting with members of the Bed Tax Committee, Chamber of Commerce and Convention and Visitors Bureau to dis- cuss the market and obtain certain data; ...meeting with management staff of the Bicentennial Center in order to tour the facility, review financial and operating statistics, discuss marketing plans and their opinions with regard to Salina's convention and tourism business; .'._.: . !~'r tS C? .' ,-. ..~ INTRODUCTION ,;T 1-2 C' ...meeting with city, bank, i~ndust.ry and other local repre- sentatives to discuss the economic climate and proposed developments; ...surveying, inspecting and interviewing lodging properties and operators in Salina in order to quantify levels of demand associated with convention and tourism activities and evaluate lodgi ng fac i 1 i t.ies in terms of the ir compe- titiveness in attracting demand; .. .surveying competitive cities throughout the state and interviewing Convention and Visitors Bureaus, convention hotel operators and management of convention/civic cen- ters in order to identify demand meeting in other mar- kets and their relative marketing strengths and weak- nesses; .. .surveying a cross section of Kansas Association Executives to determine their past and future convention sites, site selection criteria, facility requirements and attitudes toward Salina as a meeting site; ... interviewing state tourism officials in Topeka to evaluate state-wide tourism marketing programs and obtain lodging tax receipt data for competitive markets; ... reviewing existing, planned and proposed hotel, conven- tion and other commercial developments within the state which might impact Salina's competitive position; ...reviewing pertinent local economic and demographic data; ...estimating the recent economic impact of convention and tourist spending in Salina; ...estimating Salina's recent share of the state convention market; ...projecting Salina's done to improve competitive position if marketing programs and nothing is facilities; ...developing recommendations for each major element of the convention and tourism industry in order to increase demand and maximize economic benefits; and ...preparation of this report summarizing our findings, conclusions and recommendations. C.:l ,., r ~ ,:0 ~;, . ',-'... INTRODUCTION '-~"n~ -::;1'1-3 ".J.J .,;-,-, ;_IJ STUDY LIMITATIONS ..u~.,_.- ._,__U ...:...., Our study is based on observations, interviews, interpreta- tions and analyses of information and opinions made available to us, as well as our knowledge and experience in the industry. In any study of" this magnitude and complexity involving personal, political, economic and social elements, it becomes necessary to identify general cause and effect relationships rather than specifics. Whereas, certain individuals in the local community may have conflicting views and interests, our recommendations are based on the interests of the total market rather than anyone segment. L_ II-I - . '1 .;. r:'.~) ; :~. ,"-:,", ....J ~,__I .._.n J:'-.', :_-'- EXECUTIVE SUMMARY The following highlights the primary findings, conclusions and recommendations of our study of the convention and tourism industry in Salina, Kansas. This summary should be read in conjunction with the body of the report. References to specif ic sections and pages are also provided, where appropriate, to assist the reader in cross- referencing. GENERAL MARKET ANALYSIS o The Salina economy has experienced only moderate growth during recent years in comparison to other markets in Kansas. o The Central Business District (CBD) is underdeveloped with respect to retail, restaurant and lodging facilities to support the Bicentennial Center and to attract more convention and tourist business to the city. r------- . ", -:" ,~- '.~ c.r "L:;.' . ".' ;:1 - -.- ~--~-:; 'e ~?~T <fi-2 EXECUTIVE SUMMARY ..0 ,.C,.::.D HOTEL MARKET ANALYSIS ;......,- o The Salina lodging market comprised 18 properties and 1,236 available rooms in 1983 with two major nodes of development located at the two interstate interchanges in the northeast and southwest parts of Salina. (Ref- erence IV-I) o Market occupancy during the period 1979 to 1983 reached a high of 61.9 percent in 1982 and a low of 55.8 percent in 1979. The market is seasonal and significantly influenced by highway travel and the health of the economy. (Reference IV-2) o The lodging market comprised 45 percent commercial, 13 percent convention/group, 40 percent tourist and two percent contract demand in 1983. (Reference IV-5) o The lodging supply currently lacks a competitive conven- tion hotel to effectively compete in the state association and regional group markets. The 144-room Hilton Inn, which had accommodated most of the convention demand Salina captured in the past, closed in January, 1984 due to lack of business and deterioration in the physical plant. BICENTENNIAL CENTER ANALYSIS o The Bicentennial Center (Center), serves as the conven- tion center and exhibition facility for the market and, as such, has been responsible for generating approxi- mately 50 percent of the group demand experienced by the lodging properties. Without the Center, Salina would not have been able to host many conventions, trade shows, sporting events, banquets and major enter- tainment events over the past four years. (Reference section V) o The Center is limited in the concession, dressing room and public restroom facilities to support entertainment and sporting events and the 21,000-square foot arena is not very flexible for use as a smaller facility. I -- ,,',J; ''':' :III-3 EXECUTIVE SUMMARY . .J ....::..J.i :::.. o ..' , Concert attendance has b~~n:-fes"i)on.5"-ibie for over 50 percent of total entertainment attendance at the Center. These types of events generate the greatest prof it to the Center but generate the least demand for lodging. (Reference V-6) o The Center's location is not readily accessible to hotels, restaurants and retail stores, therefore, it has not been considered as a primary convention site by state associations. Additionally, lodging operators generally do not identify the Center as a principle source of bus iness, due partly to the distance factor. ECONOMIC IMPACT OF CONVENTION AND TOURISM BUSINESS IN SALINA o Total economic impact from convention and tourist demand meeting and visiting the Salina area was approximately $24.2 mi'llion in 1982 and $25.5 million in 1983. Eco- nomic impact is based on direct expenditures of visitors at hotels and the Bicentennial Center and the estimated multiplier effect caused by the turnover of these expen- ditures in the local economy. Economic impact does not include spending by the commercial market or restaurant, retail and other travel-related expenditures by persons not staying overnight at one of the area lodging proper- ties, except for estimates of attendance at the Center. (Reference VI-5) o The United States Travel Data Center reports that total travel-related expenditures in Saline County were appro- ximately $56.3 million in 1981. Based on our analysis, we feel that this is a reasonable estimate and that our estimate of economic impact from the convention and tourist market segments reflects the relative mix of business in the market as a whole, including non-hotel guest related expenditures. EXECUTIVE SUMMARY "'II-4 PROFILE OF THE OF COMPETITIVE KANSAS CITIES AND}SA~INA~~'SHi~~ STATE CONVENTION MARKET o The following cities as Salina's primary demand based on our convention facilities and visitor bureaus: within the state were competitors for state survey of competitive and interviews with Manhattan . Hutchinson . Lawrence Hays Great Bend Garden Ci ty Dodge City ...... ..:-.J identif'ied convention hotel and convention Salina's share of convention demand within this market declined from 14 percent in 1982 to 8.1 percent in 1983. This represents a decline in ranking from third to sixth place within the market. (Reference VIII-2) o o The secondary market includes the following cities: Wichita Topeka Kansas City, Kansas Overland Park Salina's share of convention demand within this market declined from 7.8 percent in 1982 to 4.3 percent in 1983. This represents a decline in ranking from fourth to fifth place within the market. (Reference VIII-3) o --, EXECUTIVE SUMMARY '-~I-5 ~:..'.,") - -: . .~".; ., o Salina I s overall share of tfieCSt'a-te"coiivention market has declined due to the decline of the Hilton Inn, the only competitive convention hotel Salina had to offer. On a state-wide basis, Salina ranked sixth in 1982 and tenth in 1983 in terms of city-wide convention demand generated by leading convention headquarter hotels in each competi- tive city. SURVEY OF KANSAS ASSOCIATION EXECUTIVES o The most important criteria considered by association executives in selecting a convention site are: . Quality of hotel rooms Number of meeting rooms . Delegate costs Size of headquarter hotel Quality of restaurants/entertainment in host city o The survey indicated that Salina lacks image and appeal and quality hotel facilities, according to association executives who choose not to meet in Salina. (Reference IX-5) o The following cities are the most frequently identified sites for future conventions: Wichita Kansas City, Missouri . Topeka Hutchinson Overland Park 1- . ~. :r :0-6 EXECUTIVE SUMMARY .'.i;; RECOMMENDATIONS 1_I';) :...~:! '; ..l."": -;. ~:C-~5I:'L2 ':".i: .-,-:,;-,. :-'.........'-,"...j.. Objectives The basic objectives of our recommendations are as follows: o Improve Salina's visibility and the market's awareness of facilities and services available. o Promote growth in supply of and demand for hotel and convention facilities in the market. o Coordinate marketing efforts of the CVB, hotel operators and the Bicentennial Center. o Identify short-term and long-term markets available to Salina, given its competitive market position. o Prioritize efforts to maximize potential economic benefits to the community. Hotel Market (Reference X-5) o Lodging operators should continue to upgrade and renovate facilities. o Properties should coordinate more effectively with one another in packaging deals to attract larger groups to the city. o Properties should improve reporting tistics to the CVB in order to marketing efforts and the impact held at the Center. of operating sta- assess progress of of certain events o Property operators should create package plans in coordi- nation with Center events in order to improve business. o Highway signage should old and dated signage traveled. improved, in place pa rt icu larly where along the routes be is . ",C,',1' . ~t;\ EXECUTIVE SUMMARY '_:J ..2 II-7 .-,;.-...", . ""i ~. o Motor coach tour business"'sf16iilcf be heavily promoted by the hotels and the CVB. Bicentennial Center (Reference X-G) o Establish a booking policy to prioritize usage of the facilities, particularly where local events interfere with bookings of conventions and trade shows. o Increase advertising in trade publications to generate more inquiries from trade shows and convention groups. o Target marketing and sales efforts to entertainment and trade show events. o Explore alternative uses of the arena for athletic events. o Expand restroom, dressing room facilities in order to improve sports/entertainment events. and concession stand usage and sales during o Evaluate the market need for tele-conferencing facilities. o Promote new events in conjunction with another city in order to create additional demand for the market. Convention and Visitors Bureau (CVB) (Reference X-7) o Become more aware of all facilities and services avail- able in the market. o Redesign lodging guides and brochures. o Work on CBD redevelopment efforts. o Attend most Kansas Association Executive meetings and functions. o Increase the travel budget to attend more regional and national trade shows and conventions in order to make contact with planners and prospects. -"~~ '" ':? II-a EXECUTIVE SUMMARY .,.;, ~-,;:,~ , .. 1_ " ". "":, ,.". .~.:l .. o Promote motor coach to*:-bd;;ln'e~~"" through direct mail and advertising and by arranging familiarization tours for travel agents and tour operators. o Evaluate shuttle bus systems for city-wide conventions and trade shows. o Continue to subsidize convention center rentals and other similar costs for groups which otherwise might not meet in Salina. o Propose an additional one percent lodging tax or occupa- tion fee for restaurants in order to generate additional funds for marketing, promotion and subsidy of convention and trade show groups. o Develop a video tape presentation on the city for use in sales blitzes and at conventions. General (Reference X-9) o Assist/attract a major convention hotel development which would f ill a void in the market and allow Salina to compete more directly with other cities in the state. Our market analysis indicates that a 150 to 200-room hotel could be supported and would generate incremental demand for the market. o Develop immediate marketing western region to attract based in this area. efforts in the central and state and regional groups o Identify regional (four-state) groups potentially avail- able in the intermediate and long-term marketing plan. o Assist/attract in the development of a major tourist- oriented attraction such as a mini-theme park or off price factory outlet mall. o Attract more restaurant and entertainment developments to the area. o Promote a new city slogan which lends itself to promot- ing convention, tourism and travel. ~ c- , . -,,", '..i.. EXECUTIVE SUMMARY II-9 ._.,0. o Further business Salina. relations with 'l-oc"aT- association leaders to stimulate interest in membe rs meeting and in o Evaluate renovation and expansion of existing county facilities in Kenwood Park to augment the Center's facilities and capabilities in hosting more and larger events. Projections o We estimate the combined potential direct economic impact of several of these recommendations would result in $10.2 million (expressed in constant 1983 dollars). (Reference X-14) . ... ~\ n "" '.:, III-l . ~ ,.~'; -~ 1 --C) -~, .. i;0...-- --"-- SALINA GENERAL MARKET OVERVIEW Salina, Kansas is located in central Kansas at the inter- section of Interstates 70 and 135. The economy is primarily based in manufacturing and agri- culture. Government, education and service industries are also signi- ficant sectors of the economy. EMPLOYMENT The following table presents non-agricultural wage and salary employment for Saline County and indicates high concentrations in manufacturing, trade and services. ,.''1''\ . ,.;~:'~ SALINA GENERAL MARKET OVERVIEW ..,III-2 ...:.:..J 1978 Percent 1983 Percent Manufacturing: Durable goods 2,775 12.5% 2,575 11. 9% Non-durable goods 1,625 7.3 1,950 9.0 Mining 25 .1 25 .1 Construction 1,350 6.1 1,000 4.6 Transportation and public utilities 1,475 6.6 1,175 5.4 Trade: Wholesale 1,950 8.8 1,850 8.5 Reta il 4,650 21.0 4,350 20.0 Finance 825 3.7 875 4.0 Services 4,650 21.0 5,150 23.7 Government 2,850 12.9 2,775 12.8 Total 22,175 100.0% 21,725 100.0% Unemployment rate 3.2% 5.7% ;;.:'.. . ;.... SAdNE- 'COUNTY NON-AGRICULTURAL WAGE AND SALARY EMPLOYMENT Average annual percent change 1978/1983 (1.4% ) 4.0 .0 (5.2 (4.1 (1.0 (1. 3 1.2 2.2 ( .5 .4%) Source: Kansas Job Service. POPULATION AND RETAIL SALES Salina's relative rank within the state, in terms of popula- tion and retail sales is presented in the table on the following facing page. Population and retail sales growth have been moderate in Salina compared with Hays, Wichita, Overland Park and Garden City, which exper-ienced higher rates of growth. Retail sales growth, in particular, appear to be flat in Salina when taking into account . " " ... .. . .~ 00 0 ., ... ... "' .,. "' ... e- '" ., .,. ON ~ . ~., "... r- N '" '" '" "' '" .,. 0- '" "' .'" . ~ ... ... 0.... 0: 00 "- ...., ~r- "'" ~ "... " ~ . .. '" N N .,. '" 0 .,. ... ... 0 r- r- . " O>~ ... N ... '" ... '" ~" ., " 0 '" . ... > " '0 " ~ 00 '" . '" "' "' ., ... r- ., ... ., '" ... r- ... "' r- "' '" '" e- O '" '" .,. r- "' '" ~ 0 "' "' '" .,. N N r- 0 ., '" r- ... Ol- .. 0 0 N '" ., .,. "' 0 N r- '" ., N C' " ...0 "' ... "' '" '" '" '" ., 0 '" r- "' f::' ',J :_'-: r:~ '~O '" 0 r- ., N '" N N N ... ... ... " t~ ;: ~ ~- . ., " N N . '" . 0 2? "' '" -": :"":1: 0: .. 00 ,", Ol N ....'1 ":;'H '" ., 0> ,. ,., '" " ',.- "; " ... " .~ ~"l.' i.::;' ClOl 0 >. ;.:: '-"':.:0 '" .~ N r- '" r- "' r- r- ., '" "' r- N " '-. ~"I ..,., ,,- '" ,..-': ..-::;t.1 "'~ ~o N '" ., "' 0 "' "' 0- ... "' "' "' ~., t-, :... ,'." ..... ~:- >" "'0 N ., "' "' r- "' "' .,. '" N N N '" .. ::.,~ bJ 0:'" "0 .,. N ... ... 0 .;":; "'''' 0.- :.~: 3 ~g OlO: 0 >. 00 . OlCl > "'z " '''-.:5,-012~ "'" " '" i2~~i32 '" 00 Ol '" o:z . ., '" ., N ., ., N r- '" ., '" '" . "0 ... '" '" N ., N .,. ., '" '" '" ., "' :E~ ~ '" .,. "' N 0 ., 0 '" r- '" "' .,. ... Ol_ " Ol" 0 0 ., '" N ... '" 0 .,. r- '" "' 0 " ",., "'0 "' N "' '" "' ., ., .,. "' '" 0 N . Ol'" .~o r- N '" ., N N ... N ... ... ... ... 5 ZOo ~- . "0 .. ... ... "'00 . .. 0: O:Z ., O~ r- '? '" "" ... " :EZ 0 " '" .~ 0 '" '" N N '" "' '" 0 '" ., .,. .~ 0: ,,- " ... ~o r- "' ., r- '" "' .,. 0- N "' .,. .,. . "'0 '" "' "' ., "' "' "' .,. '" N N N '" "0 '" N ... ... " 0.- ~ 2- :E '0 " ~ 00 . '" ... " ~ ~ Ol 00 >. 'g " '0 .~ " " " . u >. . ~ 0 ~ '" " 0 ... 00 " ~ " .~ " " C " " " . U " . 00 .~ ~ .~ ~ '0 0 > ~ " " ... . 00 " . Ol 0 00 0 " ~ " >. ~ 0> " " ~ Ol " ~ " '0 ~ " :E '" 8 >. '" '" " " >. >. >. " " Ol >. " " >. " Ol " >. " :E >. " " " " " >. :E 0 " Ol Ol " " " " " " " Ol U .~ :E " " 0 0 " 0 " u Ol . " 0 u u 0 u " ~ " 0 0 u u 0 " " 0 00 ~ " u . " >. u . .~ 00 ~ '" . >. " 0 00 . '" " " 00 . " 0 . .~ " .~ " '0 " 0 " " 0. . " ... ... " ... " ~ ~ .~ 0 ~ 0 ~ . .~ ~ ~ ... .~ 0 :E ~ '? '" ... ,., 0: 0: Ol '" '" "' "' . -,~ -- , SALINA GENERAL MARKET OVERVIEW :j.;-') III-3 ,- ,,,.-' '.,,, F,~~)';ir.;:....~ :; .:.:~.;.i.. inflation. However, Salina's market trade area and excellent highway access would suggest that the retail market is under built. Most of Salina's retail development has occurred on the south side of the city along U.S. Highway 81. A proposed 350,000- square foot mall is planned for development at the northeast quadrant of the intersection of Magnolia Street and Ninth Avenue on the south side of Salina. The site comprises 114 acres of which 45 acres would be developed for the mall. Three anchors, J.C. Penney, Dillards and Sears are anticipated to locate at the mall, as well as 45 to 50 specialty shops. The land has been purchased by the developer, but no definite financing for the project has been announced at this time. CENTRAL BUSINESS DISTRICT (CBD) The city is currently in the process of working with American Redevelopment, Inc., a Minnesota developer to enclose a four- block area of the downtown district and create a pedestrian mall. Other plans provide for renovat ion of several bu ildi ngs into off ice space and for specialty restaurant/retail use. Development of the CBD is vital in order to attract more visitors and conventions to events at the Bicentennial Center. Currently, attendees at events must travel three miles to south Broadway to eat at restaurants and shop at retail stores. . ., SALINA GENERAL MARKET OVERVIEW nI-4 .-- .. ~:.i.-\D TOURIST ATTRACTIONS 1.<-j:./~L0'::'~~ .~;~~. i:~...L'_"".' A number of attractions in the area draw visitors to Salina, particularly during the summer. In Abilene, 20 miles east of Salina, visitors can find the Greyhound Hall of Fame and the Eisenhower Center. The Greyhound Hall of Fame opened in 1973, and the museum highlights the history of the breed and the sport of greyhound racing. Attendance for the past five years is presented in the following table. GREYHOUND HALL OF FAME ABILENE, KANSAS Year Attendance Percent change 1979 1980 1981 1982 1983 34,900 31,800 30,700 33,400 35,800 (8.9%) (3.5 ) 8.8 7.2 Source: Greyhound Hall of Fame. The Eisenhower Center comprises the boyhood home of the late President and a museum which was dedicated as a research institu- tion in 1962. Attendance at the Center is presented in the following table. ., SALINA GENERAL MARKET OVERVIEW YII-5 ", -'_...'.1 EISENHOWER CENTER--'" ..-' . ABILENE, KANSAS Percent Year Visitors change 1979 1980 1981 1982 1983 146,368 150,145 163,313 155,157 134,522 2.6% 8.8 ( 5.0 ( 13.3 Source: Eisenhower Center. Lindsborg, located 17 miles south of Salina, is a small Swedish community which hosts an annual Swedish festival. There are also Swedish shops and other sights in this small village. The Brookville Hotel, originally built as a cattlemen's hotel in the 1870's, today houses a restaurant, renown for its fried chicken and family style menu. It is located 14 miles west of Salina. Several other historic landmarks and attractions are located nearby and lakes throughout the region attract tourists, particularly in the summer. TRANSPORTATION Interstate 70 and Interstate 135 form the north and west boundaries of Salina, while providing the city with high levels of transient traffic. . .-.'~ .r; SALINA GENERAL MARKET OVERVIEW ~III-6 .. ;~) ~_.... Interstate 70 is a major east/weest transcontinental highway connecting the major population centers across the United States including Indianapolis, St. Louis, Kansas City and Denver. Interstate 135 extends north of Salina where it connects with u.S. Highway 81 and Interstate 29. Interstate 135 connects with Interstate 35 south of Salina near Wichita and provides access to Oklahoma City and Dallas. Recent traffic counts on the interstates in Salina are presented in the following table. Interstate 70 east at K 143 and Ohio Street AVERAGE DAILY TRAFFIC COUNTS Average annual percent change 1978 1982 1978/1982 8,170 8,185 .0% 7,490 7,310 .6 ) 8,065 8,390 1.0 7,345 7,295 ( .2 ) 7,515 7,980 1.5 5,975 6,640 2.8 Interstate 70 north on K 143 Interstate 70 west at K 143 and Interstate 70 Interstate 135 north of Interstate 70 and Interstate 135 intersection Interstate 135 at K 140 and Interstate 135 Interstate 135 south at Crawford Street i;nterchange Source: Kansas Department of Transportation. . ..., _." .I. -,.. e_'._'.- _~ III-7 ....:;:;J SALINA GENERAL MARKET OVERVIEW . Air service is provided by . - " T' " ,- ,- ,. "~ ~......,.'..-,.:.~..:.... scfttii-a- Mun ic ipal Airport. Air Midwest provides eight flights daily to Kansas City, Oklahoma City and Wichita. Frontier Airlines suspended air service to Salina during 1983 due to low traffic. Rail service is provided by Union Pacific, Missouri Pacific and Santa Fe. Due to Salina's excellent highway access, 14 common carriers serve the Sal ina area. Graves Trucking maintains a large terminal in Salina and at one time was headquartered there. SUMMARY Salina is a principal city within the "triangle" formed by Kansas City, Wichita and Salina. The area has not experienced signi- ficant recent economic developoment, but planned projects' in the retail sector and the Central Business District should enhance growth. . . . , ..-" . , SALINA LODGING MARKET PROFILE '__.J 0" .;: '-"~.';. 1983 Rooms Year Property available opened Primary markets Amenities Hil ton Inn ( 1) 144 1967 Convention/group R,M,P,CT Best Western Mid America Inn 108 1968 Commercial R,M,P,CT Holiday Inn 109 1955 Commercial R,M,P,CT Sali na Inn (2 ) 108 1966 Tourist R,M,P,CT Red Coach Inn 104 1979 Tourist R,M,P,CT Ramada Inn 104 1975 Commercial R,M,P,CT Best Western Heart of America Inn 100 1971 Commercial P,M,CT Motel 7 82 1979 Tourist Howard Johnson Motel 75 1967 Commercial M,P,CT Flamingo Motel 54 1951 Tourist P Budget Host Vagabond 45 1964 Commercial P,M,CT Travelodge 40 1961 Commercial R,M,P Airliner Motel 39 1959 Contract P,CT Log Cabin Motel 30 1952 Tourist CT Budget King Motel 30 1952 Tourist CT Trade Winds Motel 26* 1969' Tourist P,CT Starli te Motel 21 1954 Tourist 81 - 40 Motel 17 1948 Tourist 1,236 (1) Hilton closed in January, 1984. (2) Salina Inn closed in March, 1984. * 70 units total, only 26 available to transients. Amenities: P - Pool R - Restaurant M - Meeting rooms CT - Cable television IV-l -'7. . ','::f?! .'~~ . - - -. ~'- . ~~ -- . .~ ",.:~.: 'l . ....~:,~;T ".'.;J i-D SALINA HOTEL MARKET ANALYSIS Salina's lodging supply comprised 18 properties and 1,236 available rooms in 1983 as detailed in the facing table. In the first three months of 1984, the Hilton Inn and Salina Inn closed. The largest concentration of properties is located along U.S. Highway 81 (Broadway). Motel development along Broadway occurred during the late 1950's and early 1960's prior to the construction of Interstate 70. During the 1970's several properties were developed along east/ west Interstate 70 and north/south Interstate 135 which currently comprise the two major nodes of hotel development in Salina. with a hotel property located at each quadrant of the Interstate 70 and 81 Alternate interchange, the focus of future lodging development is at the Interstate 135 and Crawford Street interchange on the southwest s ide of Sali na. A 60-room Super 8 motel recently opened in April, 1984 east of the interchange on Crawford Street. A proposed 110-room hotel with banquet facilities for 600 persons is rumored for develop- ment at the southwest quadrant of the interchange. . - \}J' . . -,~.~ SALINA HOTEL MARKET ANALYSIS .' -.~ IV-'2 . RECENT LODGING MARKET TRENDS Since 1979, total demand in the market has grown at an average annual rate of 3.1 percent with market occupancy ranging from a low of 55.8 percent in 1979 to a high of 61.9 percent in 1982 as presented in the following table. SALINA LODGING MARKET Years 1979 1980 1981 1982 1983 Estimated: Rooms occupied 236,200 263,700 260,400 273,400 270,100 Rooms ava ilable 1,159 1,1861 1,186 1,2111 1,236 Market occupancy 55.8% 60.9% 60.1% 61. 9% 59.9% Market average rate $21 $22 $23 $24 $25 1 Red Coach Motel open half year in 1979 and expanded by 49 rooms in mid-1982. Source: Laventhol & Horwath. MARKET SEGMENTATION Hotel demand in Salina is comprised of four major market segments including commercial, convention and group, tourist and contract business. ~ ,'-"'-':" SALINA HOTEL MARKET ANALYSIS IV-3 .0 _.;J The commercial market ":"""/ ,''', \ --.~.:-. ~ ..'- '" '. - .. includes"individual businessmen, government and other industry representatives who typically travel Monday through Thursday and seek accommodations offering a high pricel value relationship, food and beverage outlets either on premise or adjacent to the property, and locations close to their destination or source of business. The convention and group market, a primary subject of this study, represents business meetings, conferences, seminars and major convention and association activity generally requiring 50 rooms or more. Groups usually meet for two to three days and require meeting and banquet space. We have identified the following properties which histori- cally have accommodated the majori ty of group demand in the market: o Best Western Mid-America Inn o Holiday Inn o Howard Johnson Motel o Ramada Inn o Salina Inn * o Red Coach Inn o Hilton Inn * o Best Western Heart of America Inn o Budget Vagabond Inn * Closed during early 1984. , - . . . "~':~T SALINA HOTEL MARKET ANALYSIS ".:'''i~' IV''': 4 ___J ,'" ." - - - While all of these properties have.-accommodated group busi- ness, only the Hilton Inn, Red Coach Inn, Heart of America Inn and Mid-America Inn have meeting and banquet space capable of accommodating larger groups. The Hilton Inn, however, was the only property which offered facilities somewhat competitive with other major convention properties in the state. Tourist demand is generated by transient travelers passing through Salina on the interstate highways and by other visi tors to the area. This segment of the market is most prevalent during the summer months and during the late spring and early fall. Most proper- ties indicate that summer occupancy runs in the low 90 percent range with high multiple occupancy factors per room. This influx of tourists in the summer generates substantial revenues for other service-related businesses including gas stations, restaurants and retail stores. Contract demand refers to trucking, railroad, airline and other companies or individuals who contract with motels to provide rooms on a daily basis and, generally, at discount rates. The following table presents our estimate of total demand and market segmentation in 1983 for the Salina lodging market. I:"~.'-. J<: C? SALINA HOTEL MARKET ANALYSIS 'f,1.:T .?:;T .', IV-5 . . .__'.J SALINA LODGING MARKET 1983 Estimated annual room-niqhts Percentage Commercial 120,500 45% Convention/group 35,100 (i) 71, Tourist 107,600 40 Contract 6,900 2 Total 270,100 100% As the data indicate, tourist demand is a dominant segment of the hotel market and should continue to grow in the future as the destination markets of the rocky mountain region (Denver) and the southwest region (Oklahoma City and Dallas) continue to expand and attract people from the north and. east. Salina is in an excellent geographic position, located at the junction of two interstate high- ways and midway between St. Louis, Missouri and Denver, Colorado on Interstate 70 to capture this segment of the market. In the convention/group market, Salina's hotels are mostly oriented toward small business and district meetings which typically can be accommodated at one hotel. Only the Red Coach, Hilton, Holiday Inn, Heart of America Inn and Mid-America Inn indicated significant percentages of group business related to state associations and other large convention groups. . . '-':-r SALINA HOTEL MARKET ANALYSIS IV-6 . J - Since most convention and group activity occurs during the non-summer months, it is important that Salina attract this market to improve off-season occupancies. COMPETITIVE QUALITY OF HOTEL SUPPLY Within the Salina market, individual properties exhibit certain competitive advantages and disadvantages which help determine their share of the market, locally. However, in competing in the state convention market, the headquarter convention hotels in each city and their facilities, amenities and market position within the state contribute to market share. The Hilton Inn was generally considered as the headquarter convention hotel in Salina, due to the number of rooms (144), meeting facili ties for 500 and its proximi ty to the Bicentennial Center. At 144 rooms, the Hilton was one of the smallest headquarter hotels in the state, but was able to commit a greater percentage of rooms to a group, because of its relatively low share of the local commercial and tourist markets. Meeting space included 5,400 square feet in four rooms with a total banquet capacity of 375 in the main ballroom. The funct ion space was located on the second level of the property and this limited its use for trade shows and exhibits. Unlike most other headquarter properties in the state, the Hilton did not offer an indoor pool and recreation area and the property is not located in close proximity to other properties. : :T " T SALINA HOTEL MARKET ANALYSIS IV-7 -...-..... ?l,:.:s:....+;....~ .,',.. Past management of the Hilton indicate that the Bicentennial Center provided moderate increases in convention business for the hotel. However, the Hilton Inn had already declined to the point of operating at low occupancies by the time the Center began attracting more business. Additionally, although the Hilton is the closest property to the Bicentennial Center, it is not wi thin easy walki ng distance and, therefore, could not be effectively co-marketed with the BiCentennial Center as a complete convention center. Our local hotel survey indicates that hotel operators generally do not consider the Bicentennial Center as an integral part of their market. Part of this attitude is attributable to the location of the Center and a high percentage of drive-in delegates for conventions rather than overnight guests. The Red Coach Inn relies on their "Fundome". area to support meeting facilities. This open atrium area surrounding the indoor pool is of ten used to seat large banquets of up to 400 (rectangular tables), or to set-up exhibit booths. The meeting/banquet rooms are adequate in size for smaller groups but are not competitive in quality and size with most of the other major convention hotels in the state. At 104 rooms, the Red Coach Inn is also 1 imi ted in the groups which can be accommodated at the property. With a significant share of the commercial market, the Red Coach is further limited in the number of committable rooms to a group. . . ---..,,~ '....c ". ~__-~~'l SALINA HOTEL MARKET ANALYSIS , IV-8 --_.~ :f~: ~ ::"-:. The Heart of America Inn, located across from the Red Coach Inn added a large function room of approximately 3,500 square feet in 1976 and 48 additional guest rooms. Total banquet capaci ty is for 350 persons (rectangular tables). The banquet room lacks in quality lighting and finish, and the hotel does not have a food and beverage outlet, therefore, all funct ions must be catered by local companies. This makes the property less competitive with other con- vention hotel properties. At 100 rooms, the Heart of America Inn is also limited in the number of committable rooms to convention groups. The Mid-America Inn is currently renovating their restaurant and refurbishing guest rooms as part of an ongoing process of facility upgrading. The motor hotel has a banquet capacity for 300 persons (rectangular tables) and cross-sells the Heart of America to conven- tions, although the "sister" property is located on the opposite side of town. The owner of the Heart of America and Mid America Inns indi- cates plans to expand either one or both of the properties by adding convention facilities for up to 800 persons. No def ini te plans or financing for these proposed expansions was made known to us at the time of our fieldwork. The new owners of the Salina Inn were planning a renovation of the property, including refurbishing all guest rooms, expanding the banquet capacity to 650 persons and enclosing the pool. A Ouality- I. --...;'1 SALINA HOTEL MARKET ANALYSIS .jr 1V-9 c.::;D .. .~ i-~.~'~~._:~:'i ~~~ i ~.:_;:C~.:~. "-,_..:-.; Comfort Inn affiliation was also planned for the property. During March, however, the Salina Inn closed and the future of the property is unknown at this time. The Holiday Inn is an older property and lacks large meeting space to accommodate groups. The property is not competitively located with respect to Interstate 70 transient demand and, therefore, does not attract a large share of the market. The Howard Johnson motel has refurbished most of its guest rooms during the last two years and management indicates plans to add a sauna, whirlpool and exercise room during 1984. A lID-room hotel with meeting/banquet space for 600 persons is planned for development across from the Red Coach Inn. The property would offer both mid-priced and budget-priced rooms and recreational facilities, including an indoor pool area. Completion of the project is planned for late 1985, however, no definite announcement has been made at this time. The trend in the local lodging market appears to be one of upgrading and refurbishing which is necessary to maintain market share and improve the quality of the facilities, thus justifying future price increases. ,-_",~r;' : .-'~ '. .' SALINA HOTEL MARKET ANALYSIS ..~ IV-IO .-.>' I'_'~":....I-",'A'" Proposed expansions and new hotel development would improve the competitiveness of the market and allow for larger groups to meet in one hotel or at least wi thin the same area, as in the case of a planned hotel development at Interstate 135 and Crawford Road. However, these developments are not sufficient enough to significantly improve Salina's overall competitive position within the state, particularly in view of recent and planned hotel developments in competitive markets. On the other hand, no further development in Salina will negatively impact Salina's relative position in the state and allow other markets to expand their hotel supply in attempts to increase convention business. COMPETITIVE CITIES - CONVENTION MARKET Our local hotel survey indica tes the followi ng ci ties as those most often cited by hotel operators as being competitive with Salina in attracting conventions. 0 Topeka 0 Kansas City, Missouri 0 Wichita 0 Kansas City, Kansas 0 Hutchinson 0 Hays 0 Manhattan 0 Great Bend 0 Lawrence 0 Garden City . , -', . .~-- ,,-;,! ~ .- . \, :~ \'~~ ,\ -.r'r SALINA HOTEL MARKET ANALYSIS u I V~ II .'.... ~, " Topeka and Wichita were menti:o.ned -first; nowever, many operators qualified Wichita as competitive in the larger group market which is not potentially available to Salina. Conspicuously missing from the operators' list is Overland Park, which most Convention and Visitors Bureaus and managers of convention hotel properties through- out the state indicated as currently competitive and soon to be a major force in the state and regional convention markets. Hays and Great Bend were identified as secondary competition by Salina hotel operators, however, our state-wide analysis indicates that these two markets had a greater share of convention business in 1983 than Salina and will be much more competitive in the near future due to recent hotel developments in these two cities. COMPETITIVE CITIES - TOURIST MARKET Interstate 70 traffic is responsible for generating the majority of tourist demand for Salina. Salina is a primary stopping point for tourists because of its location on Interstate 70, approxi- mately midway between Denver, Colorado and St. Louis, Missouri. ~ -, : ~- ::' :\ ~ '. '-:_~:rr ._ ~~~Ir SALINA HOTEL MARKET ANALYSIS IV";' I 2 ,,_:.~~ 1\.1:"::-'-':"_-- -..'-.'- , ..,'" The following Kansas cities are also located on Interstate 70 and compete with Salina for the tourist and transient markets. 0 Kansas City 0 Lawrence 0 Topeka 0 Junction City. 0 Abilene 0 Hays 0 Colby 0 Goodland Kansas City and Lawrence offer a number of major tourist attractions including major league sports, Worlds of Fun and Oceans of Fun, the Country Club Plaza and the Un ivers i ty of Kansas, wh ich are of interest to bus tours and a segment of the tourist market with the time to enjoy these attractions. Topeka is a larger market, offering almost twice the hotel rooms as Salina, and tends to attract a substantial share of the tourist market. The state capitol is also of regional interest to tourists. The primary competitive cities for Interstate 70 traffic are Junction City, Abilene, Hays, Colby and Goodland. Salina is in an excellent position to dominate this market by offering the largest ~ 1::',-. ." .~ '.; ~. , ".,' .-' .: ,~ ~), ,t _.,..,:"'1 SALINA HOTEL MARKET ANALYSIS IV-B' supply of available rooms and by promod:'ng "Abilene . attractions, including the Eisenhower Center and the Greyhound Hall of Fame. However, the general lack of any other major attraction in the Salina area and the perceived image of the city limits tourist demand. Hays promotes Fort Hays and Fort Hays State University events and the CVB advertises that Hays is located within one day's drive from Denver, Colorado. The two highways, Interstate 70 and Interstate 135, provide Salina with high levels of traffic. Interstate 70 is more critical to Salina motels, due to the nature of transient and commercial traffic using this Interstate. Marketing efforts should be concentrated on Interstate 70 as opposed to Interstate 135, which provides more commercial traffic rather than tourist traffic. SUMMARY Salina offers a sizeable inventory of motel rooms, but the city lacks a major competitive convention headquarter hotel. While the Hilton provided groups with acceptable facilities, it was not competitive with most of the other convention headquarter properties within the state. . . .-.0..' ~"':'I SALINA HOTEL MARKET ANALYSIS IV-l-4' ...~. Recent national trends in the touflsff-market indicate that contemporary economy-priced lodging is in demand and significant development of new supply has already been seen across the country. As surrounding markets improve their competitive supply by adding new budget properties, Salina will experience increased competi- tion for the tourist market, particularly during the shoulder seasons and on weekends. proposed developments in the local lodging market, both new properties and renovations/expansions, would contribute to improving the available supply in Salina, but do not represent significant changes in Salina's overall competitive position in the state conven- tion and tourist markets. , .' V-l :::...jw~~.~.:~~';:' .~. ~ . .' ..'.,..... BICENTENNIAL CENTER ANALYSIS The opening of the Bicentennial Center (Center) in June, 1979, was a great accomplishment for the city and afforded Salina opportunities to host conventions, trade shows, sporting events, large banquets and entertainment events, as well as local meetings and other civic functions. Since its opening, however, the Center has not attracted convention business to the extent that was originally anticipated. Our analysis indicates the following reasons contributed to less than optimal capture of the convention market: ...low supply of competitive and commitable motel rooms to the convention market; '" increased competition from other convention facilities throughout the state including "Holidome" hotels; ...poor location of the Center; .. .overlap of market trade areas, particularly Topeka and wich ita; and ...general lack of quality entertainment and restaurant development in Salina. "f' t -- ~:' BICENTENNIAL CENTER ANALYSIS V_"':2 FACILITIES H'" . j;'U';;.';--~-'-' The Center comprises an 18,160-square foot exhibition/ banquet hall, an 8,030-seat arena and eight meeting rooms on the second level. Heritage Hall, the exhibition area, is divisible into four equally sized rooms and has a maximum banquet capacity for 1,500 persons. A well equipped prep/holding kitchen services Heritage Hall and is used by outside caterers during banquet functions. The arena offers approximately 21,000 square feet of floor space and can be used for trade shows and exhibits. The arena is primarily used for conventions and trade shows and for local sporting events, primarily high school and college basketball games and state- wide wrestling tournaments. Approximately 300 exhibit booths can be set-up at the Bicentennial Center. This opens up the Center's market to both small and medium-sized trade shows. By contrast, Century II in Wichita and Kemper Arena in Kansas City, Missouri, generally attract larger shows of 500 or more exhibitors. The arena also attracts an average of twelve concerts per year. With a seating capacity of 8,'000 for concerts, the arena is 4,200 seats smaller than the Wichita Coliseum but 4,000 seats larger ,.~ " ~ " \ O':T BICENTENNIAL CENTER ANALYSIS ."'"-3 c,.J -,~_';J than the Municipal Auditorium in -' , ,. ..,.-',- -' - ,',' ""~ Topekai:":"'AcC6fdIng' to New West Contemporary, a major concert promotor in Kansas City, the Bicentennial Center is an excellent facility for concerts, one of the best in the region. However, due to the size of the market area and the lack of media exposure, the Bicentennial Center is limited in the number of concerts it can host, particularly "big" name attractions. A major limitation of the Center is the under-sized conces- sion, locker room and restroom facilities. With only two stationary concession areas and limited restroom facilities for a facility of this size, both concession sales and attendance at concert events, in particular, have been affected. For example, concession sales at concert events in 1983 was $.78 per capita compared with a $1.20 per capita at the Coliseum in Wichita for similar events. The number of meeting rooms are adequate for the Center, however, hotel meeting space is under-utilized to support certain functions which take place at the Center. The distance between hotels and the Center is the major limiting factor. SUMMARY - FACILITIES The Center is adequately sized for the target markets avail- able to Salina and to support the current hotel market. Limitations in public facilities and usage of the arena could be improved. \ " ': t; P _I~ BICENTENNIAL CENTER ANALYSIS _y-4 --.--".., .__';.:11 HISTORICAL AND PROJECTED USAGE " The table on the facing page presents event statistics for 1980 through 1983. As is true in most smaller markets, the Center generates most events from local sources which generate limited economic impact, the result of new dollars being spent in the local economy. The table on the following facing page presents full facility bookings at the Center for the last three years. These events required the use of the arena and Heritage Hall as well as meeting rooms. The list indicates a number of repeat bookings which is typical for civic/ convention centers and points to the successful handling of groups by the Center. The Center management reports that full usage of the f aci 1 i ties for these types of events has resul ted in turned-away business. Consideration of a booking policy to maximize the economic impact of events at the Center would help to solve this problem. The lack of suitable large scale hotel convention facilities in Salina has also increased demand for the Center's facilities, particularly from local users. Convention usage and attendance generally represent the biggest economic impact for the economy. A change in attendance reporting for this type of event in 1983 appears to have increased convention attendance 700 percent over 1982 levels. A breakdown of convention and trade show events for 1983 indicates that attendance \ r. - .... FULL FACILITY EVENTS BICENTENNIAL CENTER 1983 Kansas State Conference Mid-America Corvette Club Car Show Nemokan Midwest Floral Association Kansas Funeral Directors Isis Shrine Spring Ceremonial Kansas State Square Dancers Southern Plains Regional Kids Wrestling Ambucs Leisure Living and Sport Show Lee Company Trade Show Mid America Farm Expo c'. .. r';-. _u : Tournament 1982 U.S. Fire Public Education Special Olympics Aid Association for Lutherans Lee Hardware Ambucs Leisure, Living and Sports Show Mid America Farm Expo Kansas Federation of China Decorators Shrine Activities Kansas Future Homemakers of America Kansas Fish and Game Isis Shrine American Legion Kansas State Square Dancers Smokey Hill River Festival Skyfire Car Show Salina Catholic Diocese Kansas Hospital Association Isis Shrine 1981 Kansas Water Well Kansas Special Olymics Isis Shrine Lee Hardware Ambucs Sports Show Kansas Physical Therapy Isis Shrine Kansas Funeral Directors Kansas Jaycee's Kansas Bankers Kansas Department on Aging Kansas State Square Dancers Amateur Radio Club Shrine Type: C - Convention TS - Trade show E/S - Entertainment/sports o - Other, local ,_, ." !''-,7". .~ C TS C C o C E/S TS TS TS C o C TS TS TS C o C C o C C o TS o C o C o o TS TS C o C C C C C C o -- -:--:.7;,.,---- ~.: . ,"";."?:?1T U:,:JT ..":~ ",:.J Attendance 1,700 1,500 860 650 550 2,500 2,700 4,800 2,000 45,000 250 1,200 600 2,000 5,800 35,000 450 700 2,800 500 700 1,400 1,800 10,000 1,800 757 800 700 350 1,775 830 2,150 6,500 300 1,200 375 325 1,400 1,500 1,600 600 800 .;.", i.' , BICENTENNIAL CENTER ANALYSIS , -"':~ ":T V-5 '. , ,.' at trade shows comprises approximately 88 percent of the total as detailed in the following table. Estimated total potential room-nights of hotel demand BICENTENNIAL CENTER 1983 EVENTS COMPARISON Conventions Trade shows Total 11 12 23 9,212* 66,320 75,532 837 5,527 6,364 10,200(1) 7,400(2) 17,600 Total events Attendance Average attendance per event * Convention attendance may not always include spouses and families of registered delegates. (1) Assumed average of 2.5 days per event, 1.8 o'ccupancy factor per room, and 80 percent of attendees require overnight accommoda- tions. (2) Assumed average of one day stayover, 1.8 occupancy factor per room, and 20 percent of attendees require overnight accommoda- tions including exhibitors. Source: Bicentennial Center management; Laventhol & Horwath. ENTERTAINMENT EVENTS Entertainment events include concerts, sporting events, the circus and other types of entertainment related events. The following table indicates the significance of concert events to the total entertainment usage of the Center. \ ''\","? I . ~.. ...~. is' ".. A . ..~., .~-. BICENTENNIAL CENTER ANALYSIS V-6,r BICENTENNIAL CENTER ENTERTAINMENT EVENTS 1980 1981 1982 1983 Total events 37 19 21 33 Concerts 18 11 14 12 Other events 19 8 7 11 Total attendance 100,490 53,944 102,688 187,689 Concerts 56,470 30,262 76,626 58,665 Other events 44,020 23,682 26,062 129,024 In a recent analysis completed by the Center management staff, entertainment/sports events were found to yield an average 44.9 percent net profit before fixed charges compared to 29.3 percent for conventions/trade shows. While entertainment events do not generate the same economic impact to the local economy as do conven- tions, these events are vital in terms of reducing the Center's operating losses. Additionally, the utilization factor of available seats for concerts could be improved through increased promotion efforts and scheduling, thereby generating more profits from concert events. COUNTY FAIR GROUNDS/4-H FACILITIES Saline County maintains several buildings in Kenwood Park which are available for agricultural and horse shows, meetings, trade- shows and major city events such as the Mid-America Farm Expo, the Tri-Rivers Fair and the Smokey Hill River Festival which attracts : ~ r-: t .. .'T'" BICENTENNIAL CENTER ANALYSIS v~'i:"i --,;, n,:.:D ,- nearly 70,000 people per day. The facili->ties- -are "geiierally not considered adequate for convention and banquet usage. Based on the historical usage of the Bicentennial Center and the ava ilabil i ty of the county bu ildi ngs at Kenwood Park, total convention and trade show space could be expanded. The county faci- lities would need to be renovated so as to be compatible with the Center and allow for overflow usage. SUMMARY The Bicentennial Center has been a valuable asset to Salina in attracting major conventions, trade shows, concerts and other events, as well as serving as a civic center. The Center's location is not readily accessible to hotels, restaurants and retail shops; therefore, it has not been considered as a primary convention site by state associations. The facilities available are best suited for medium-sized trade shows, entertainment and sporting events and should be promoted to these markets throughout the state and region. \ . ":",,, VI-l _ .:..,r,~ . '~:'l1 .<.:.'j.l. ~'_J ~lD 1~".L~C." ,- ........,",. ECONOMIC IMPACT OF CONVENTION AND TOURISM BUSINESS IN SALINA The economic impact of spending by convention delegates and tourists visiting for a convention, meeting, trade show or over- night stay is the primary objective of promoting convention and tourism in a city. The influx of new dollars generates jobs, sales and taxes and has a cascading effect on the entire economy. Typically, economic impact is expressed in terms of the direct and indirect expenditures' by delegate and/or visitor spending. Generally, economic benefits are first realized by hospitality-related businesses. Based upon information compiled by the International Association of Convention and Visitors Bureau (IACVB) National Convention Income Survey, the following expenditure patterns are typical for state and regional conventions. . . (','~71 '\:'.": ,.~ I'~ 3 \, , ECONOMIC IMPACT OF CONVENTION AND TOURISM BUSINESS IN SALINA S'''1' . :_~:;T ...NI-2 ....:) - ..0 DELEGATE EXPENDITURES STATE AND REGIONAL CONVENTIONS Percent Type of expend i ture of tota 1 Hotel room and incidentals 37.5% Total food and beverage 26.3 16.5 1~.7 Retail All other expenditures 100.0% Source: IACVB. Convention and tourist spending in an area depends upon a number of factors including population size, price levels, scope and duration of conventions and visits, mode of transportation and general demographic characteristics. Tourists, for example, tend to stay one night in Salina and usually eat one meal, either dinner or break- fast. Based upon our market research, we estimate that in addition to average hotel room charges, tourists spend an average of $15 per \ person in Salina for food and other incidentals. Assuming a convention delegate spent approximately 40 per- " cent (rounded up to nearest ten percent) of total expenditures on hotel room charges or $28 per room in Salina for 1983 based on our hotel ana lys is, the total expendi ture per convention delegate per day (delegate-day) would have been $70. , .~. i~::- - ., '''I ~ :..:..'-l ECONOMIC IMPACT OF CONVENTION AND TOURISM BUSINESS IN SALINA'=Vfr-3 ..-............ _ ~ IS __':: ~:.lTJ Based on the total convention and ,t,rade!'h91!.::.attendance in J:'.... ;~ _.' ..n" ..J ". 1983, as reported by the Bicentennial Center management and an average event duration of 2.5 days, total delegate expendi tures might be calculated as follows: Total convention/trade show attendance 75,532 x Average length of stay in days 2.5 x Average delegate expenditure per day $70 Total delegate direct expenditures $13,218,100 If all attendees are assumed to have spent $70 per day, then all attendees would have required hotel accommodations for an average of 2.5 days. Assuming 1.8 guests per room for conventions, the total demand would have been 104,905 room-nights. At this demand level, convention room-nights would have been responsible for 39 percent of the total accommodated demand in the market. Our hotel survey indicates that the convention market is substantially smaller, approximately 13 percent of total demand, including business groups. As a result of this analysis, we conclude the following: . :.reported convention attendance does not represent the number of delegates requiring hotel rooms: and ... average expenditures per convention delegate attending a convention in Salina are signif icantly lower than national averages due to lower hotel room rates, lower food and beverage prices, the lack of entertainment in the city and the nature of Salina's convention market, which is primarily state-oriented rather than regional. ". "". , " _.~, ...." ECONOMIC IMPACT OF CONVENTION AND TOURISM BUSINESS IN SALINA VI..,4'f :.J ..-) ECONOMIC IMPACT BASED ON HOTEL ANALYSIS .. .' ;. ...- .- Assumptions We have estimated the economic impact of convention and tourism in Salina based upon our analysis of the hotel market and the following major assumptions: .,. the demand accommodated at area hotels majori ty of real economic impact from tourist activity: represents convention the and ... the estimated market average daily 1983 is representative of average gate: rate for 1982 and room costs per dele- , . . . room costs represent approximately 50 percent of total expenditures per delegate-day: and ...a percentage of attendees at Bicentennial Center events do not use hotel rooms and, therefore, spend less per day, estimated at approximately $25 per attendee. Multiplier Effect The multiplier effect accounts for additional economic benefits resulting from direct expenditures of convention delegates and visitors. This includes the employment and income generated by the influx of new dollars to the area and the resulting turnover of those dollars as goods and services are purchased in the local economy. Based upon the Socio- Economic Impact Analysis Report completed by a team of Kansas State University students in the spring of 1983, we ,~""'7': ...... :' ;.'--; ~ .~ , I' ECONOMIC IMPACT OF CONVENTION AND TOURISM BUSINESS IN SALINA , VI:.:l:5 ..:' " .J have assumed a multiplier of 1.85 and appliE#dit'to direct expenditures by convention delegates and tourists to account for all other indirect economic impact. The following table details our estimates of total economic impact from convention and tourism in Salina for 1982 and 1983. TOTAL ESTIMATED ECONOMIC IMPACT FROM CONVENTION AND TOURISM* 1982 1983 Convention delegates per hotel analysis (1) Expenditure per delegate-day $ 67,500 54 $ 63,100 56 Direct expenditures $ 3,645,000 $ 3,534,000 Convention and trade show delegates from Bicentennial Center analysis not included in above (2) Expenditure per delegate-day 47,100 57,700 $ 25 $ 25 $ 1,177,000 $ 1,442,000 211,900 215,300 $ 39 $ 41 8,264,000 8,827,000 $13,086,000 $13,803,000 1. 85 1. 85 $24,209,000 $25,536,000 Direct expenditures Tourist visitors (3) Expenditure per tourist Direct expenditures Total direct expenditures x multiplier Total economic impact from convention and tourism * Rounded to thousands. (1) Based on 37,500 room-nights of demand and 1.8 guests per room. (2) Based on 20 percent Bicentennial Center and requiring hotel rooms. (3) Based on tourist demand at double occupancy factor. of conven t ion attendance reported by 80 percent of trade show visitors not Source: Laventhol & Horwath. I , ..-,'" ECONOMIC IMPACT OF CONVENTION AND TOURISM BUSINESS IN SALINA VI-6 . :c ECONOMIC IMPACT OF ENTERTAINMENT/SPORTS EVENTS Concert events and certain sporting events such as the 4A State Basketball Tournament are excellent revenue generating events for the Bicentennial Center and attract a large number of out-of-town attendees. However, our hotel survey did not indicate a significant increase in demand attributable to these types of events except for a 30 to 40 percent increase in area restaurant business, particularly for concert events. For purposes of this analysis, we have assumed that any hotel demand from entertainment/sports events are included in our estimates of group and tourist demand. Further discussion of the benefits which accrue to Salina from these events will be discus- sed in the Recommendations section of this report'; Additionally, we have not accounted for gasoline and other travel related expenses or direct rentals, concession and other sales realized by the Bicentennial Center ~n our calculations of economic impact. SUMMARY The calculation of economic impact depends upon a number of assumptions and is, at best, a rough estimate. Perhaps the bes t measure of impact from conventions and tourism in a market is re- fleeted in hotel development and occupancies. Since the. Bicentennial Center opened in 1979, there has been little new hotel development in the area, and market occupancy has remained relatively unchanged. , -. -.,;.'1 ECONOMIC IMPACT OF CONVENTION AND TOURISM BUSINESS IN SALINA VI-7.:T While occupancy depends, in large "pafC - upon commercial demand which is inherently related to the economy and local commercial developments, convention demand has not increased in Salina to the point of attracting additional hotel development. The closing of the Hilton Inn further demonstrates that Salina has not realized its full potential in attracting convention groups to the area. , VII-I _~T ,-~) .." _..'~ " .... ~ PROFILE OF COMPETITIVE KANSAS CITIES Salina competes with a number of cities within the state for convention and tourist business both on a direct and indirect basis. Competing in the convention market depends upon a city's hotel and meeting facilities, promotion efforts of the hotel sales depart- ments and the Convention and Visitors Bureau staff, the membership density in the area, site selection preferences of a group, and other market factors including the quali ty of entertainment, restaurants and image of the ci ty. In the tourist market, some cities offer major tourist attractions which draw people to the area. Other cities, with advantageous highway locations, depend upon transient traffic to support hotels. The following paragraphs highlight those cities which we identified as most competitive with Salina, profile their convention and hotel facilities, and describe their market position in termS of penetrating the convention and tourist markets. The tables following page VII-20 summarize this section in terms of comparative statistics and facilities. .: .:. :'~ , ,. -,. \ :,: - ..,~:' PROFILE OF COMPETITIVE KANSAS CITIES VI:I:'- 2 .' Manhattan Manhattan, "The Little Apple" is the home of Kansas State University (KSU), and the economy is heavily dependent upon the University as well as agricultural-related industry. The CVB reports that the University is the number one asset in attracting conventions and tourists, followed by the Holiday Inn- Holidome quality restaurants and lounges, Fort Riley and Manhattan's central location within the state. Approximately 70 percent of conventions meeting in Manhattan are state-related. In 1983, total convention delegate attendance was estimated by the CVB to be 15,000. The Holiday Inn offers 192 rooms and 10,500 square feet of meeting/banquet space with total banquet capacity for 600 persons. A total of 750 lodging rooms are available in Manhattan, and the 116-room University Ramada Inn complements the Holidome, particularly in accommodating larger convention groups. The KSU Student Union offers 3,800 square feet of floor space and has a banquet capaci ty for 325 persons. The Union is used mostly for campus-related activities, but is occasionally available for use by convention groups. . ": ~ , PROFILE OF COMPETITIVE KANSAS CITIES -;-~.:1' VlrI - 3 -'-' ,_..;~ :J A 9, DDD-square foot, 15, DDD-seat sports arena is planned for development on the KSU campus. The facility will be primarily used for KSU basketball games and other sports: however, state-of-the- art sound, stage and lighting equipment will be available for concert and other entertainment events. The arena is scheduled for completion by 1987. The CVB indicates its marketing strategies include develop- ing better local contacts with association members to attract conven- tions and increasing advertising in business journals, newspapers and other publications throughout the state. The CVB regards the following cities as most competitive with Manhattan: City Comment Wichita Overland Park Hutchinson Salina Lawrence Although a larger market Up and coming major competitor in the state Holidome Geographical competitor Holidome , ....-..1 .'" ~. FZ~\ '. PROFILE OF COMPETITIVE KANSAS CITIES . :".-'Y~.:T . '.',-V".!.'1-4 :". T.t> :_':0 Great Bend Great Bend is similar to Salina in that it enjoys good state highway access and serves as a primary trade area in central Kansas, although Great Bend's trade area is approximately 25 percent smaller than Salina's. The oil and gas business and agriculture are the two principle industries responsible for recent economic growth in Great Bend. The Highland Manor Hotel and Convention Center is the major property in Great Bend and offers a total of 225 rooms (includ- ing the 49-room Economy Motel adjacent to the property) and over 23,000 square feet of meeting/banquet/exhibit space. The hotel recently added a 12,500-square foot exhibition hall which the city markets as the Great Bend Convention Center. The hotel is similar to "Holidomes" throughout the state and offers an indoor recreation area including pool, sauna, whirlpool, exercise room and games. Management indica tes that wi th the addi t ion of the exh ibi t space, larger groups are being targeted in their marketing plan including agricultural trade shows, religious groups and segments of the state association market which previously had been unable to meet in Great Bend due to lack of function space. Great Bend offers a total of 520 hotel rooms. The CVB emphasizes location, reasonable hotel rates, excellent hunting and the facilities and capabilities of the Highland Manor as the primary . '; ~~ :.: !~. " -~..~." .:.. .L . .rr:"l ,\'1"1-5 PROFILE OF COMPETITIVE KANSAS CITIES :.'J .-_0 advantages to meeting in Great Bend. Marketingstra'tegies include increased magazine advertising throughout the state, highway bill- boards advertising the city's hotels and increased sales blitzes to Topeka to solicit business from association executives. In terms of competitive cities, the CVB ranks the following: City Topeka Wichita Overland Park Hutchinson Lawrence Salina Manhattan McPherson Hays Hutchinson Comment Legislative groups usually meet there Larger market; more regional in nature Future competition Holidome Holidome Bicentennial Center Holidome Western regional market Expanding Holidome; will be more competitive Hutchinson is the site for the Kansas Sate Fair and hosts the National Junior College Athletic Association (NJCAA) national basketball tournament. The Cosmosphere and Space Discove ry Center, located in Hutchinson, is one of the outstanding science centers in the country and attracts thousands of visitors annually to the area. The 220-room Holidome is the major convention hotel property and offers 9,800 square feet of meeting/banquet space with a banquet capacity for 550 persons. Management reports that agricultural and health care groups and state associations comprise the majority of convention demand for the property. , :c~:T . 'P~~~'I' PROFILE OF COMPETITIVE KANSAS CITIES 3 VII-6 :.._:~ The CVB reports a total of 775 rooms available in the market. The Hutchinson Convention Hall, located on the fairgrounds, is used mostly for agricultural and local events and offers 6,100 square feet of exhibit space. A local committee is studying a pro- posal to build a convention center which would provide more flexibility in hosting conventions, trade shows and local events. No definite plans or announcements have been made at this time. The CVB ranks the following cities as primary competition: City Comment Manhattan Lawrence Salina Topeka Wichita Holidome Holidome Bicentennial Center Legislature market Larger market Lawrence Lawrence is the home of the University of Kansas and is closely tied to the expanding greater Kansas City metropolitan area. A 192-room Holidome opened in early 1982 and enabled Lawrence to gain a spot on the rotation list of many state associa- tions. The hotel offers nearly 14,000 square feet of meeting/banquet space with a banquet capacity for 900 persons. . . ~ _: .1 , 'r~ PROFILE.OF COMPETITIVE KANSAS CITIES VII...,7 ., " ..:..J The CVB reports a total of 615 rooms in the market. The primary advantages to meeting in Lawrence include the University resources, alumni associations, the KU museum of art and the extensive University continuing education programs, as well as Lawrence's close proximity and access to Kansas City. The KU Student Union offers approximately 8,000 square feet of floor space and is used occasionally by convention groups. A new 97,500-square foot sports stadium is under construction on campus and will be used by the athletic department for training and sporting events. KU officials did not indicate that the facility would be used for conventions or trade shows. Completion is scheduled for the fall of 1984. The CVB reports that the film "The Day After" has given Lawrence great media exposure, despite the subject matter of the film. Other marketing strategies include promoting Kansas City attractions and amenities and developing more tourism in connection with Clinton Lake, located three miles outside of the Lawrence city limits. The CVB reports the following cities as primary competition: City Comment Topeka Manhattan Hutchinson Overland Park Base for most associations Holidome Hol idome Up and coming competitor " ,....-..;.. ~ _r PROFILE OF COMPETITIVE KANSAS CITIES ~...,.-:~ VI~-B ..-:..1 Hays Hays is the hub of an IB-county region as defined by the Northwest Kansas Planning and Development Commission. The city owes its start to the westward migration of the mid-lBOO's and its recent growth to the oil and gas industry. Ellis County is the largest oil- producing county in Kansas. A 16B-room Holidome hotel attracts the majority of conven- tion demand to Hays. A 24-room addition and 9,500 square feet of meeting/banquet/exhibit space is planned for the property during 19B4. In addition, a 116-room Hampton Inn, a new budget motel concept by Holiday Inns, Inc., is planned for development" adjacent to the Holidome. The combination of these facility developments will signfi- cantly improve Hays' position in the state and regional convention markets as well as the Interstate 70 tourist market. As a major city along Interstate 70, Hays currently offers a total of 715 rooms. The CVB promotes interstate access, Hays' location midway between Kansas City and Denver, Fort Hays and Fort Hays State University (FHSU) as major advantages to meet and stay in Hays. ".J , 1,~n'1 : ~ - - PROFILE OF COMPETITIVE KANSAS CITIES .--;....'~T;:~T ,_: .,..;:;r;1 .'1ii i-9 ." ,3D The Student Union at FHSU accommodates approximately 50 non-university related events per year, mostly regional groups and trade shows. The Union has a meeting capacity for 1,000 and banquet capacity for 700. Gross Coliseum, designed for sporting events and home of the FHSU basketball team, is also used for concerts (seats 8,000l, trade shows and other exhibits. The CVB's marketing strategies include identifying target convention groups comprising fraternal, civic, social and religious associations: completing a media slide presentation to show on sales trips and at industry conventions, and increased sales bli tzes to Topeka, Wichita and other cities in the state. The CVB does not consider any eastern Kansas cities as directly competitive, but lists the following as competition: City Comment Great Bend Geographically competitive, similar hotel facility at Highland Manor Bicentennial Center Mostly for tourist market Salina Dodge City '. ., ;!:~l - PROFILE OF COMPETITIVE KANSAS CITIES ~ r,::.:"~!1T . ..... :vrll:L1. 0 ,~3 LiD . .... ".,_.1 '. Dodge City -...---' For years, the television program "Gunsmoke" provided Dodge City with national media exposure and a steady stream of tourists from throughout the country. The l22-room Best Wester Silver Spur is the leading conven- tion property in Dodge Ci ty and offers over 9,000 square feet of meeting/banquet space with a banquet capacity for 650 persons. A small civic center comprising 7,700 square feet of exhibit space attracted 15,000 attendees to mostly local industry, entertain- ment and agricultural events in 1983. The CVB reports there are 742 rooms in the market and cites the historic attractions, agri-business and quality recreation, par- ticularly golf courses, as competitive strengths. Marketing strategies include out-of-state advertising and sales blitzes. The CVB feels that the in-state market is saturated and that more opportunities for Dodge City can be found outside of the state. Continued advertising of the historic nature of Dodge City is expected to generate interest from regional groups. - ....-fl':"\ '. PROFILE OF COMPETITIVE KANSAS CITIES . \111-11 ,;.:'_ ~_ i') . -, ~ The CVB ranks the following cities as competition: City Comment Wichita Topeka Overland Park Lawrence Salina Great Bend Garden City Larger market Government Emerging competition Holidome Bicentennial center Added convention center Smaller groups Garden City Garden Ci ty is pr imari ly an agriculturally-oriented ci ty in central Kansas. The primary convention hotel is the 109-room Hilton. The property offers 6,400 square feet of meeting/banquet space with a banquet capacity for 250 persons. The CVB reports a total of 617 rooms in the market and promotes the area as a midway stop between Oklahoma City and Denver. In 1976 the 30,000-square foot Finney County Exhibition Hall opened to accommodate the Irrigation Implement and Industry (31) show which attracts over 25,000 farmers and other visitors to the area bi-annually. The show alternates between Garden City and Great Bend and generates hotel demand for the entire region. The Exhibition Building is used for trade shows and local events, but is ~ .".rn '. PROFILE OF COMPETITIVE KANSAS CITIES " vliJ,,;f 2 ...''; .~_,.~~,D , ...,_ .:. _ ~l .. not well-equipped for conventions or concert:s' 'due' to concrete floor construction and the lack of air conditioning. The CVB lists the following cities as competition: City Dodge Ci ty wichita Topeka Great Bend Salina Comment Historic attractions Larger market - must tap into Legislature Highland Manor Bicentennial Center wichita Wichita is the largest city in Kansas and has historically dominated the state convention market. There are four primary hotel propert ies wh ich attract the majori ty of convent ion demand to the area including the 285-room. Broadview Hotel, the 283-room Holiday Inn Plaza, the 231-room Hilton Inn-East and the 171-room Hilton Airport Inn. Each one of these properties comprises substantial meet- ing/banquet facilities and the Broadview and Holiday Inn are located across from the Century II Convention Center in the downtown area. Century II, located on West Douglas and Waco Avenues in downtown Wichita, opened in 1969 and accommodates civic, cultural and convention activities. It is a two-level domed facility and provides a 35,000-square foot convention hall, a 62,000-square foot exhibit hall, twelve meeting rooms totaling 7,400 square feet, a 2,200-seat concert hall and a 661-seat theatre. ~ _.~" '. :.;rr PROFILE OF COMPETITIVE KANSAS CITIES "IIo-13 ;_,~..-0 ,_..' Plans to expand Century II to include' a convention hall of 100,000 square feet with 20,000 additional square feet of meeting and ancillary space is scheduled to break ground in early spri ng, 1984. The expansion will be located directly south of the existing structure and connect to Century II via a skywalk. Additional plans include an extensive skywalk system, connecting Century II to hotels and office buildings. According to City officials, the expansion of Century II will be funded entirely by the transient guest tax, which was increased from two percent to five percent in the Fall, 1982. Convention activity is reported by the Wichita Convention and Visitors Bureau (CVB). The Bureau is a quasi-public agency, funded principally by the rooms tax collected by the City of Wichita. The Bureau was separated from the Chamber of Commerce in 1980. His- torical data, indicating recent trends in convention activity, are presented in the following table: WICHITA CONVENTION Number of conventions ACTIVITY Estimated attendance Year 1975 1976 1977 1978 1979 1980 1981 1982 1983 217 229 272 305 373 249 194 199 197 112,018 115,279 142,904 153,892 123,623* 122,600 94,331 112,222 146,175 * Attendance does not include local events subsequent to 1978. Source: wichita Convention and Visitors Bureau. D. "..,:.l~" ~ - '''~.r'''' PROFILE OF COMPETITIVE KANSAS CITIES . ,-"'~T' VII -1,4;-';- -" ,~'-' .:..:,;....1 The availability of Century II for large convention groups has been reduced by trade shows, local exhibits and sporting events utilizing Century II approximately 60 percent of the year. The expan- sion of Century II is expected to resolve such scheduling conflicts and allow for increased convention activity. Additionally, the Century II sales staff will not be allowed to book the facility for local events in the expanded portion of the facility more than four- teen months in advance. The Convention and Visitors Bureau will have priority to book and guarantee conventions several years in advance. The Kansas Coliseum, a multi-purpose event facility includ- ing a l5,500-square foot arena with a seating capacity of 12,200, is also located in Wichita and competes more directly with the Bicentennial Center in the trade show and concert markets. The Kansas Coliseum is also home for the Wichita Wings of the Major Indoor Soccer League (MISL). A comparision of total events, usage and attendance at the Kansas Coliseum and the Bicentennial Center indicate the relative competitiveness, markets penetrated and mix of events at the two facilities. ',f./''':;1 .-;,,~r'" <. PROFILE OF COMPETITIVE KANSAS CITIES vq:::t'S .~ 1.:5:)) 1980 YEARS.. . 1981 1982 1983 Kansas Coliseum Total events 102 123 126 114 Use days 156 208 227 198 Attendance 486,935 613,609 676,889 752,944 Bicentennial Center Total events 214 211 159 166 Use days 198 200 186 187 Attendance 267,814 227,670 261,405 298,036 Source: Kansas Coliseum: Bicentennial Center. Management at the Kansas Coliseum report that Class A Horse Shows and concerts have been identified as the most profitable events and will be increased in the future. Wichita's hotel inventory comprises approximately 5,100 rooms and attracts all market segments. The last major hotel to open in Wichita was the Hilton Inn-Airport in 1981. A proposed expansion of 130 rooms and 6,000 square feet of additional meeting space is planned at this property. In addition, a number of hotel projects have been proposed in Wichita, including a 300-room conven- tion hotel which would connect to the expanded convention center. " -.- .,....-, .'... . !~ ,~ ....,."'!.. , '. ,~. ..\... '. -.,,",, PROFILE OF COMPETITIVE KANSAS CITIES .viirl6 -.3 .._., .1.'---::11 The CVB considers the following citiEl_s___as:"competition: City Comment Topeka Overland Park Kansas City, Kansas Manhattan Hutchinson Salina Lawrence Great Bend Government Emerging Part of Kasnas City area Holidome Holidome Bicentennial Center Holidome Highland Manor In the regional market, Wichita competes with Omaha, Lincoln, Kansas City, Tulsa, Springfield, St. Louis and Denver. The planned expansion of convention and hotel facilities would place Wichita in a stronger position to compete for more regional and national groups. Topeka Topeka, the state capital, has traditionally been the site of many state conventions due to its legislative base and concentration of association executives with offices there. The two major properties accommodating convention business are the 430-room Ramada Inn-Downtown and the 200-room Holidome-West. The Ramada offers approximately 34,000 square feet of meeting/banquet space and is currently the largest hotel in Kansas. - '. ~ . PROFILE OF COMPETITIVE KANSAS CITIES VII -.17 .. The Shawnee County Exposition Center (Expo Center) is . . currently under construction on the County Fairgrounds site and will comprise the following: o A Community Center area - the remodeling of existing structures to inc lude a 20, OOO-square foot exhibi tion hall, a 7,300-square foot meeting room, a 16,000-square foot exhibit hall and eight meeting rooms. The facilities will be used for local activities and as auxiliary break- out and meeting space for the convention center. o A Convention Center including a 45,000-square foot exhibi- tion center and a 24,000-square foot multi-purpose arena with a seating capacity of 9,500 for concerts. o A 90,000-square foot agricultural center. o Ten acres of commercial property available to developers for hotel, restaurant, retail and other development. Topeka is growing, wi th a number of major commercial develop- ments underway, and we anticipate continued hotel development in conjunction with the Expo Center. Currently, there are approximately 2,000 rooms available in the market. The CVB promotes Topeka's central location and government resources to convention groups. Kansas City, Kansas The city of Kansas City, Kansas is located west of Kansas City, Missouri, situated at the confluence of the Missouri and Kansas Rivers. The economy is diversified and includes the University of Kansas Medical Center as well as the General Motors assembly plant located in the Fairfax industrial district. , .. ,'" PROFILE OF COMPETITIVE KANSAS CITIES VII-is ..-; The 20S-room Holiday Inn Towers:. is the. primary convent ion :.:.;--' --. hotel offering a 3,300-square foot ballroom with banquet capacity for 400 persons. In 19S1, the Constitution Convention Center opened providing a total of 20,000 square feet of function space. The Center is used primarily for local events, banquet functions and trade shows. A pro- posed 300-room convention hotel is planned for development adjacent to the center. An Urban Development Action Grant (UDAG) is being considered in the financing plans for the project. The CVB reports a total of 705 rooms in the market and promotes the Kansas City metropolitan area's attractions in marketing for groups and tourism. As a close neighbor to downtown Kansas City, Missouri, Kansas City, Kansas benefits from major convention activity at Bartle Hall. However, the number of facilities available for concerts, trade shows and exhibits in the metropolitan area limit the Constitution Center's usage to mostly civic events. Overland Park Overland Park is a suburb of Kansas City located in rapidly growing Johnson County, Kansas. ."...- ~ . ',", " " d PROFILE OF COMPETITIVE KANSAS CITIES VII-19 Once a bedroom community, Overland Park has experienced significant office, hotel, retail and residential development during the last six years. The core of expans ion is College Boulevard, currently comprising over four million square feet of office space and the site for a number of hotels which are currently under construc- tion, due to open during 1984 and expected to attract more state and regional conventions to the area. These properties include: ...a 404-room Marriott Hotel with 20,000 square feet of meeting/banquet space; ...a 200-room Embassy Suite hotel comprising all suites and limited conference facilities; and ...a 225-room Granada Royale Hometel, another all-suite property with meeting/banquet space. The 357-room Doubletree Hotel opened in March, 1982 with 12,500 square feet of meeting/banquet space and banquet capacity for 900 in the ballroom. The 250-room Regency Park Hotel, formerly the Glenwood Manor, was at one time one of the leading convention properties in the state and still attracts a large convention business. The property comprises a 21, 600-square foot exhibit hall, and most of the property was recently refurbished. In 1983 there were 1,571 available rooms in Overland Park, and by 1985 the supply is projected to nearly double. .. ..~~..: .' '.:~..n PROFILE OF COMPETITIVE KANSAS CITIES VI 1):"'''2 0 "_0 .,J Plans for a convention center have been announced to comple- ment the expanding hotel supply. The Amigo Trade Association, cur- rently located in Kansas Ci ty, Missouri, has expressed interest in moving to a 312,000-square foot trade mart to be developed in Johnson County, across the street from the Regency Park Hotel. The trade mart would include a 60,000-square foot convention and exhibition hall for use by the Overland Park Convention and Visitors Bureau. It is not certain if the Amigo Trade Association, which attracts 20,000 buyers and visitors annually to their shows, will be moving, but a convention facility appears to be very possible in Overland Park. The CVB was recently formed in 1982 and operates with a one percent lodging tax. Approximately 30 percent of the first year budget was spent on publications and brochures which included a sepa- rate motor coach tour facility guide complete with rates. Future marke t ing s trateg ies stress increased sales bli tzes throughou t the region. '.- '.~ :~ p .....,-1 , PROFILE OF COMPETITIVE KANSAS CITIES VII-21" .--;) SUMMARY The tables following this page summarize the hotel and convention facilities available throughout the state of Kansas. The wide differences and lack of standardized reporting of convention attendance and convention center activities is evident in the data. The tables present a profile of facilities and should not be inter- preted in conjunction with estimated hotel demand from conventions presented in section VIII. ~ . N 0 ~ . ~ 0. ~ . . " C C 0' .. . C 0 E ~ " " E " ~ . 0 . ~ " " " 0 . ~ 0 C C " E . . 0 .. " '- C 0 .. . . . " C " " , E ~ 0 C C . 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'" >0 0 '0 0 " > . . '" ~ 0 0 '0 U .- . 00 0 m ,.. > ~ ....u.... 0" ~O~ . 0,- ,. 0 0 ~ 0 .. U ~ . 0 ~ .." . " m~ . m ." 0 0 U "'.- " ... 0 00 " 0 ~ Z 0 0." ~.o "- . .. m .- . 0 .0 ~ . 0 . . 0,_ .&.JL::.... ,~ 0 . -" > ."0 .~ S '" " 0.0 . "'.0 . . . 0 " 0 .. .. .0 . ~ " .... x ... X ,,~ . .. ~ 0 . ~ 0 O~ 0 . .- g rac...UJ .."'''' lO:Jl::;;: " 'u . 0" 1ll;J)=:l , U " " '" '" ... " 0 ~ ......r ~ . .-.'. , '~1 VI II-I ,_,'.TI ,", . . ~ . , . . . .'~' ~ . , ") SALINA'S SHARE OF THE STATE CONVENTION MARKET Salina is one of the major population centers in the State of Kansas and is centrally located. Given these characteristics, Salina is a meeting site for state associations, industry, business, fraternal, social and religious organizations, as well as a site for trade shows, concerts and other events. Similar to our economic impact model, hotel room demand is the primary measure of convention market share for a city. Specifi- cally, the headquarter hotel(s) in a market, which offer meeting and banquet facilities and are competitively positioned within the state convention market, comprise the supply available to accommodate conven- tion demand. Given the previous discussion of competitive cities, their meeting facilities and marketing strengths and weaknesses, demand tends to gravitate to those markets best suited to accommodate particular conventions. .' ~ - - ~ ~ '" ~ ~ ~ ~ ~I il '" ~ ~ N N ~ ~ N ~ ~ ~ ~ ~ -~ ~'" .;3 -~ ]1 - - ~ ~ ~ '" '" '" ~ ~I il ..~ . " '" '" ~ '" '" ~ ~ . N N ~ ~ " W ., .. . ~ - ~I - .. ~ ~ ~ '" '" '" ~ il " '" . '" '" N ~ ~ ~ "' '" ~ ~ ~ ~ . '" ~ ., '" , ~]I - ~I - '-,-) '" ~ N N ~ ~ ~ il ;,) N ~ N ~ '" ~ ~ - ~:. ~ :~;; ~;~ Ii: N '" ~ ~ ~ . . . . '0 .., C IV 'C J: 0 '" '" '" '" '" '" '" ~I ~I ~- ClO.... 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" . . 0 >: '" -l '" " ~ " 0 .1 .' ._..,-' SALINA'S SHARE OF THE STATE CONVENTION MARKET VI II"" 2 J Until recently, the Hilton Inn was ~~ilna's headquarter con- vention hotel and, historically, attracted approximately 25 to 35 major conventions annually. Despite the opening of the Bicentennial Center in 1979, the Hilton Inn was unable to continue profitable operations and maintain convention market share due to aging facilities and new competition throughout the state, particularly from "Holidome" convention hotels developed in Manhattan, Hutchinson and Lawrence. PRIMARY COMPETITIVE CONVENTION MARKET We have identified a primary market of Kansas cities, repre- sented by their headquarter hotel(s), which Salina competes with on a direct basis. Although most Salina motel operators indicated that Topeka, Wichita and Kansas City were primary competitors, the size of those markets and their hotel facilities are significantly greater and of higher quality than Salina's and, therefore, these cities must be considered as secondary competitors. The primary market consists of eight cities and eight head- quarter hotels, including Salina and the Hilton Inn. As the facing table indicates, Salina's share of the market declined from 14.0 percent in 1982 to 8.1 percent in 1983. The declining occupancy of the Hilton Inn contributed greatly to the loss in Salina's market share in 1983. ." ~ ~ ;1 ~ ~ ~ :1 .; 0 N ~ '" '" N '" -= "'''' -"'~I ~ ~ 0'1 0'1 l""-U1 O~ =~ ~ :1 ~I . ~ " 0 O'IO'I~M "'~ "'~ ~ 01 . '" '" '" "'''' ~, ';1 .c "<--q . '. ~~ ~ '.' . ~ ~ ~ " '" '" ~ 0 ~I ~I " -.:} . N '" '" ~ '" '" N N ;::1 < N "f) = '" "'~I ~ ~ 0'\\01""-0 0'" ~~ ~ ~I il ,. .'. . '" ,1 \OO'I""'~ "'~ "'~ ~ -_e> '" '" "'''' -. , ~:: ;~~~~ j":": . . 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':',~"f'\'o ._ '.,11'\ VIt:!;;'::')' , ._,' " SALINA'S SHARE OF THE STATE CONVENTION MARKET ~..>...~ I'.i.j ..tJ:1'i' '/"0":, .i. :-. .l......_~ .. The Lawrence "Holidome", open less"."tlfaft' two years, is expected to increase its market share substantially over the next three years. The Highland Manor in Great Bend dominates that ci ty I s hotel market and recently expanded its meeting and convention facili- ties, which now totals 23,400 square feet. Expansion plans for the Holidome in Hays and continued growth of the Manhattan market will increase competition for groups, further impacting Salina's position. SECONDARY MARKET " The secondary market comprises the major cities in Kansas including Wichita, Topeka, Kansas City and Overland Park. Salina's share of this market was 7.8 percent in 1982 and 4.3 percent in 1983 as the facing table indicates. These cities are aggressively pursuing both the state convention market as well as regional and national markets. Hotel development in Wichita during the past few years has been mostly in the budget end. Several hotel projects' have been proposed including expansions to the Broadview and Hilton Inn-Airport, and a major downtown convention hotel, which would be connected to the expanded Century II Convention Center. -- . .' SALINA'S SHARE OF THE STATE CONVENTION MARKET . , 7~1~rr VIH,,:,.!l1 IS .. --., f:.;D In Topeka, the Shawnee County EXPQCente!::_.CEJiP~) is under .\:\J!..:. ....-...... construction with the total project scheduled for completion in early 1986. Recently, commercial development throughout the capital city has been strong, and we anticipate continued lodging development which will strengthen Topeka's market position in the state and region. In Kansas City, Kansas, a 300-room hotel is proposed for development adjacent to the Constitution Convention Center. No definite announcement has been made at this date. Overland Park has been the site of the most rapid expansion in commercial and lodging development in the state and wi thin the region over the past three years. Most Convention and Visitor Bureaus and other industry profess ionals surveyed, ident if ied Overland Park as the primary competitor in the near future. SUMMARY Salina's share of the state convention market has declined due to the decline of the Hilton Inn and increased competition through- out the state. The primary competitive cities are expanding, whereas Salina has lost hotel facilities and lacks a comprehensive marketing plan to attract groups best suited to meet in Salina. : .'~ '; :'':1 ." ,.,.-"1' SALINA'S SHARE OF THE STATE CONVENTION MARKET "'r VIU"':'S . ,3,) .:-., As other markets expand and diversi--ty;,' the '.-'.,..; ~. Kansas state market will further stratify and associations will choose sites based on geographical locations and the quality level of cities which complement their particular status. I " . ,--' ."\ ~,r:\~,l ',' '" IX-l -.' .B"'1' r:.2.:1:.\tn -, ,"',', ~,'-' ,-'~ . : IS k.:1D .. ,,-. . ",'. . . .2-:,../.)..!......- . ,'.,',:_;i' _I-' M........' SURVEY OF KANSAS ASSOCIATION EXECUTIVES We surveyed 91 Kansas association executives, representing a cross-section of a total list of approximately 350 associations from the Directory of Kansas Associations, by mail to determine which cities host major state association conventions: the average size and duration of conventions: the hotel room, exhibit space and seating requirements: and the relative importance of site selection criteria. Approximately 36 percent responded to the survey. The following table indicates the type of organizations which responded. Cateqory Percent Professional Educational Trade associations Agricultural Fraternal/social Government Engineering/scientific Social service 32% 22 16 8 8 8 3 3 100% - .~-, ~ .-, " --,'iT ._~",:iT SURVEY OF KANSAS ASSOCIATION EXECUTIVES ,'- :tX-2 ie_c) Most meeting/convention sites \_ .. J_;.. ar~'chose~ by an executive committee or the association president. On the average, associations schedule 1.6 meetings annually. The table below lists, in order, the top cities and hotels which were selected during the past five years. City Hotel Wichita Holiday Inn-Plaza Holiday Inn-East Broadview Holidome Ramada Inn Hyatt Regency Radisson Muehlebach Holidome Holidome Holiday Inn Regency Park Topeka Kansas City, Missouri Hutchinson Manhattan Overland Park Sixty-three percent of the respondents indicate that attendance at conventions is less than 500 persons as shown in the following table: Average attendance Percent Less than 100 10% 100 - 249 23 250 - 499 30 500 - 749 8 750 - 999 4 1,000 and over 25 100% I>-~. :'~ -} .-~. :")J ,,,:'.'-'.G ;434 :' ."'- " SURVEY OF KANSAS ASSOCIATION EXECUTIVES ix;:'3T ...:\ .-:"...... .;.J . ----,. ,___.0 Approximately 56 percent of the r~~po,ndents.. ind.icate that 1.,"....- ,..--' the average length of a convention is two to four days, and 38 percent indicated a duration of one to two days. Hotel room requirements for conventions are as follows: Number of hotel rooms required Percent Less than 100 100 - 199 200 - 299 300 - 499 500 and over 23% 37 20 10 10 100% Approximately 44 percent of the respondents do not require exhibit space. The exhibit space requirements of the remaining 56 percent are detailed in the following table: Square feet of exhibit space required Percent Less than 10,000 10,000 to 12,000 12,000 to 16,000 16,000 to 25,000 25,000 and over 47% 27 o 13 13 100% .' '^ , . ,', . ~~.- ;'d --.rf! SURVEY OF KANSAS ASSOCIATION EXECUTIVES I X,. 4' !-.... -.,) "-', .~- ~.:.' C' ,- ,.' -' - .. General session and banquet seatt99.:;.,;r;:J~q.uireme'r'lts are as follows: Number of seats Percent General session Banquet None Less than 100 100 - 299 250 - 499 500 - 749 750 and over 0% 10 37 37 3 13 7% 7 39 29 7 11 100% 100% The survey indicates that the most frequent seating require- ments for state associations are less than 500 seats.for both general sessions and banquets, enabling most groups to meet in a hotel. Approximately 70 percent of the respondents anticipate an . average growth of five to ten percent in their convention attendance over the next five years. The most common reason cited for this growth was an increase in membership. -"'~1''i' SURVEY OF KANSAS ASSOCIATION EXECUTIVES " c IX";'-S Listed below, in order of greate:~tto least importance, are site selection criteria identified in the survey. Rank of site selection criteria 1. Quality of rooms 2. Number of meeting rooms at convention center 3. Delegate costs (rates) 4. Size of headquarter hotel 5. Quality of restaurants/entertainment 6. Access and transportation to city 7. Image of city 8. Exhibit space at convention center 9. Membership density in area 10. Effort of city/convention bureau to sell site 11. Affiliation of headquarter hotel Approximately 15 percent of the respondents have met in Salina in the past. Respondents indicated that parking, rental, condition and management of the Bicentennial Center were good to excellent. Transportation, hotels and other entertainment in Salina were frequently cited as poor. Respondents that have not met in Salina or do not intend to meet there in the future, cite the city's general lack of image and appeal and poor hotel support as the primary reasons. The following cities and hotels were most frequently identi- fied as future convention locations. . .-. "', ~ .... -\"~:-:' SURVEY OF KANSAS ASSOCIATION EXECUTIVES ..,,~'r Ix.;;K . ..4 .:.....:. .c:.:.ll City Hotel n '.' _ . rG8S.'---',~..;.;; -' '.~' .. .' ,; _,.:: .;..'....'~t ~J i.,.J.,.-" Wichita Broadview Holiday Inn-Plaza Hyatt Regency Ramada Inn Holidome Doubletree Kansas City, Missouri Topeka Hutchinson Overland Park SUMMARY The majority of groups meet in hotels which are sui tably equipped and provide sufficient meeting and banquet space. Although quality of hotels was cited as the primary selection criteria, a city's image, restaurants, entertainment and transportation is viewed as very important by association executives and meeting planners. ....' OF ,-::: <i~-,:- _T- ____' ~J ~:~ ,.,~.~..,tT, ~: - X-I - .-~-,~ . >;;.. '.-, .' ,> RECOMMENDATIONS This section of the report addresses specific recommendations with respect to improving Salina's competitive position in the conven- tion and tourist markets. Our recommendations are not limited to the Convention and Visitors Bureau. The dynamic nature of the convention and tourism industry affects many segments of the economy including: o hotels and motels o restaurants o the Bicentennial Center o transportation systems o government (city, county and state) o retail o industry o education o residents of Salina .,...,..,.."", f"-;', ~':;:' ~-F ~-' "::{ r ~i~::.ti -:>.: :8:rr . ~'"C~l~ T RECOMMENDATIONS ,.- -, :X-2 ") STATUS QUO SITUTATION A logical place to begin would be to consider what Salina's future position would be if no further efforts or changes are imple- mented. 'During 1984, two hotels in Salina have closed, the Hilton Inn and Salina Inn, and the city is in jeopardy of losing several major conventions booked over the next two years. Future bookings at the Bicentennial Center are primarily repeat events and, therefore, represent a status quo situation at that facility. The expansion of hotel and meeting facilities in Hays, Great Bend, Topeka and Overland Park will impact Salina. Without a competitive convention hotel and a defined marketing plan, we project that Salina's share within the previously defined primary market would decline to five percent and to two percent in the secondary market. In the tourist market, Salina will continue to attract overnight travelers enroute to their destinations on Interstate 70, but will not be in any better position to attract additional demand as the tourist market grows. T'""-: ,."'::1,. ~ .'':::, C.r? !.' .....;' ., 1.~,~~. -.-.7'-' RECOMMENDATIONS X-3 ~;> A proposed IIO-room hotel with meet!ng ~acilities~ planned for development across from the Red Coach Inn at Interstate 135 and Crawford Street would not materially change Salina's competitive position in the convention market. Our project ions of total market demand and the anticipated new convention demand derived by the property would not represent any real growth over 1983 demand levels. While a new hotel would offer larger meeting space and new rooms, it only serves to replace the Hilton Inn and, at best, maintain a status quo position for Salina in the convention market. The Bicentennial Center will continue to host events but will not generate significant hotel demand to make up for lost business from the Hilton. Additionally, the Center will continue to require revenues from the city to meet operating expenses. OBJECTIVES Our recommendations are designed. to achieve the following major objectives: ...improve Salina's visibility and the market's awareness of Salina and its facilities throughout the state and region; .. .promote growth in the market both in demand for and supply of facilities; .. .coordinate marketing efforts of the Convention and Visitors Bureau, the hotel community and the Bicentennial Center; ",' - !,?r1, .'\ . -""'1 t~, ;",.,..,~ .".n';' ,_..- ":'r ,X-4 .;...:J RECOMMENDATIONS ... identify viable short-term and' long-term markets avail- able to Salina; and .. .prioritize efforts to benefits which could recommendations. maximize result the from potential economic implementation of HOTEL MARKET Current Situation Our analysis indicates that the existing lodging supply, while high in number of available rooms, is not very competitive with other markets in terms of facilities, quality level and overall appeal to the convention market. Hotel operators, in general, do not recognize the Center as a major factor in their market segmentation. Consequently, there is a lack of support for the Center. The lodging supply is acutely segmented both in terms of location and market orientation and, therefore, coordinated marketing programs to increase city-wide convention business have been difficult to implement. r.-. l_ ....,'1' \' '\~r:"''-:1: '~::'\ '" A ~ ::.. '... '. ...,.:.... X-50 RECOMMENDATIONS follows: ..-" "'J ." .'- , ..--~, _.:";'J Recommendations ..,...., :':',j,;,--- Our recommendations regarding the hotel market are as 1. Hotel operators and owners should continue to upgrade, renovate and improve existing hotel facilities to main- tain their market share and present a more competitive supply to convention and meeting planners. 2. Hotel operators need to coordinate better with each other in convention planning and marketing. In parti- cular, two nodes of hotel development at the two inter- state interchanges could be better promoted to conven- tion groups if management coordinated their efforts. 3. In order to accomplish recommendation number two, hotel operators should participate in a familiarization tour of other properties in order to assess the total capa- bilities and competitive qualities of the supply in Salina. Due to the size of individual hotel properties, larger convention groups would generally require use of two or three properties. 4. All hotels should report group and tour statistics to the CVB in order to measure progress and success in CVB marketing efforts. 5. Hotels should offer special package plans in conjunction with Bicentennial Center events in order to stimulate demand from visitors and attendees of events. 6. Upgrade or replace existing highway billboards. Many of the billboards are old and project to tourists that hotels are aged as well. 7. A major marketing effort should be made in the Tour Bus market to develop tourist business both in the summer and winter seasons. ..~~!>\ :::~ - - , .... .:~. RECOMMENDATIONS ..:Ti~.6 ~: :~ :) 1~;..v BICENTENNIAL CENTER :iC.:.:I.'';''c,.'.'_. - ~. ,.. .....- -. ;, Current Situtation The Bicentennial Center is a great attribute, but the Center has not produced signif icant demand for area hotels. The Center is not strategically located to complement the hotel supply and lacks recognition in the market, both on a state-wide basis and regionally. Recommendations The following are recommendations to consider with respect to the marketing and operation of the Bicentennial Center. 1. Establish a booking policy precluding most local events from being booked more than six months ahead of the actual date to free up space for concerts, conventions and trade shows. 2. Reevaluate rental rates for full scale usage of Center giving appropriate discounts depending upon number of hotel rooms and meal functions booked. the the 3. Increase advertising of the Center in regional publica- tions which meeting planners, concert promoters and other potential users refer to when looking for faci- lities and markets. 4. Target marketing efforts and entertainment events, equipped to handle. to a t tract more trade which the Center is shows best 5. Explore alternative uses of the arena for sporting events during the week, particularly state tournaments for high schools and colleges. --4 ',r: :j]' ;;:) '" ~; "~"a ..!;t;..~f' qi: I~O ,.... RECOMMENDATIONS ,_. _...._ ~T .,,_:,_-.~,,'-:'r::,~~.T~ m ..X:c'~,h p-' "-,", .': -,: ~ 18 :".:!J 6. Expand concession and rest roonL..fac(l:ities.to. increase food and beverage sales at all ~vents. The Center has a captive audience and should promote concession sales. 7. Evaluate local demand for teleconferencing facilities at the Center. 8. Establish a committee to organize and implement themed trade shows in conjunction with another major city. Themes such as transportation, energy and education should be considered rather than agriculture which is promoted in most of the other markets. The "created" trade shows would alternate between the two cities. CONVENTION AND VISITORS BUREAU (CVE) Current Situation The CVB has not operated with clearly def ined marketing objectives which are compatible with the facilities and services offered in Salina. The director's position should be one of promoter and organizer. This entails outside sales and pUblic relations. In order to effectively market Salina, the CVB must become more aware of the capabilities of Salina and take a leading role in coordinating efforts of the hotels and the Bicentennial Center. ~.. D::'...:\r:<:; .AS OF ,.Hv-l! 19nt~ \",J.l.. _ RECOMMENDATIONS r'...... -:-,..., .-. .......'l'1':'l X:.. 8.." ....c. :,-1 "J Recommendations We recommend the following: 1. The CVB Director should conduct a familiarization tour of all hotels, restaurants and the Bicentennial Center to assess the capabilities and qualities of all faci- lities in the market. 2. Improve the hotel facilities guide. The brochure should emphasize pictorial presentations, meeting faci- lities, amenities and Salina's locational advantages. Package plans and details concerning conventions and motor coach tours should be included in the guide. 3. Design new highway billboards that promote the total Salina lodging market emphasizing over 1,100 available rooms and Salina's location at two major interstates. Billboards should be colorful, brief in wording and strategically located on the interstate highways at points up to three hours outside of the market. 4. Work with the city on CBD redevelopment plans to im- prove the amenities and facilities available to visitors and attendees at Bicentennial Center events. 5. Attend all meetings/dinners of Kansas Association Executives to establish contacts and promote the city. 6. Increase the travel budge t for sales bli tzes to all cities in Kansas to call on meeting planners, associa- tions and organizations. 7. Attend conventions, trade shows and other events in competitive markets to make contacts with meeting, con- vent ion and trade show planners, and to evalua te the services provided by competitors. 8. Conduct an extensive direct mail campaign to Tour Bus operators throughout the country. 9. Arrange familiarization tours for meeting planners, travel agents and tour bus operators to visit Salina and see the hotels and Bicentennial Center. Appropriate expenses should be paid by the CVB. RECOMMENDATIONS 10. 11. 12. 13. lYF-.'-':--: ~ " ....,T!' ~ 1 t::' i1 L'.\.;:~ i'- ,~ . I~11~ :.\,~'';';JT XJ:-'39 LiD T'- t.::'_... . . .." '--"-,'.' Evaluate the comfort level of sh~;;tH~- b~~~-;~'sed during city-wide conventions. Since this will usually be necessary for certain events at the Center, the system should be of high quality and offer convention delegates convenient transportation to and from the Center. Continue to subsidize rentals at the Center for conven- tion groups. Institute an additional one percent lodging tax to generate the funds needed to subsidize groups. In past years, the CVB budget was reduced by this amount, thereby limiting available funds for travel, advertising and other marketing functions. Develop a video taped presentation on Salina to show to prospective clients. The video should key on meeting facilities, the Bicentennial Center, hotels, restaurants and retail shopping available. Action shots of banquets and activities at the Center and hotels should be ,included. CONVENTION AND TOURISM The following recommendations relate to improving overall convention and tourism demand in Salina and involve the hotel market, government, private industry, the CVB, the Bicentennial Center and residents of Salina. 1. Assist and attract a private developer to build a con- vention hotel in Salina which would be competitive with other major convention hotels throughout the state. Salina will not be able to capture its fair share of state associations and other convention groups unless there is a major competitive hotel facility available. If such a hotel were developed in Salina, we believe that the additional demand attracted to the area would far outweigh the initial impact on existing properties. Additionally, the combination of the Bicentennial Center and a competitive convention hotel would stimulate increased demand at both facilities and thereby increase demand for the entire market. However, the hotel does not have to be located adjacent to the Center to be effective. n,!7'.,i''C' I.'-~ ()'If J,;.:...~\, ~,~..':: ;~~ 1~;BA RECOMMENDATIONS -." , ,,,;~.:,,,,,!,\ . X-,lO",'j'f ~s , ,"':':J 2. In the short term, the primary- groups Sali:na should concentrate on attracting include':"' ' . Western and centrally located state associations Religious groups of all types . Fraternal associations Trade shows and exhibits Industry/business groups . Civic associations 3. Long-term markets would include the following, assuming the development of a convention hotel: . Regional organizations (Oklahoma, Nebraska, Colorado, and Kansas markets) Regional trade shows Kansas state associations not prese.ntly considering Salina . Business, government and industry groups 4. Assist/attract development of a major tourist attraction such as a mini-water theme amusement park, discount outlet mall, or other entertainment/leisure time de- velopment. This type of development would provide Salina with the following benefits: Attract more tourists 'to the area Stimulate hotel development Expand the trade area on a year round basis Provide jobs Improve the image of the city Generate tax revenues for the city, county and state Stimulate restaurant sales -1T7':, _'..~.. OF D1U.,;!"':' ,. r',:" .~. \' .'_~ : ~\ '.i" RECOMMENDATIONS 'f'~n'P ....' ".,'3'j:tT X.,.~l .).J 5. Assist/attract new restaurant development in the area, particularly downtown, to provide convention delegates with alternative dining choices. 6. Promote area-wide events and tourist attractions out- side of the market to attract more out-of-town visitors to Salina. 7. Conduct a contest to rename the city's slogan. The slogan should lend itself to use in advertising and promotion of the city's convention and tourism industry and be ten words or less for use on highway billboards. 8. Further relations with local residents who are members of state associations, and have them sell Salina as a site for their conventions and meetings. 9. Develop further contacts with local industry and educa- tional institutions to stimulate group business from this sector. 10. Investigate renovating and using county buildings in Kenwood Park in conjunction with the Bicentennial Center to attract larger groups and trade shows. PROJECTED ECONOMIC IMPACT OF RECOMMENDATIONS Introduction We have analyzed the potential economic impact of several of the recommendations detailed in this section. Clearly, not all recommendations involve tangible and measurable changes. Marketing and promotion tends to increase the target market's awareness of a product or service and creates or builds interest. -- I_--',.~ J',,-', (:'? f"'" !: \~~:i .l.-.,,:-..-.: ,~. ..., RECOMMENDATIONS X-12,' ---, ~. :J ~j:D New Convention Hotel - Convention .Impact Based on our market analysis, we estimate that a new nation- ally affiliated hotel of 150 to 200 rooms with meeting/banquet space for 600 persons and indoor recreational facilities could attract approximately 20,000 additional room-nights of convention demand to the market. While the majority of demand would be accommodated at the new hotel, we estimate that approximately one-third of the room- nights would be accommodated by other properties in the market. The resulting incremental economic impact on the convention market would be approximately $5.3 million, based on higher delegate expenditures at a new hotel and average expenditures at other properties. Bicentennial Center - Additional Conventions/Trade Shows Through improved marketing and booking policies, we feel reasonable objectives for the Bicentennial Center would be to attract five additional conventions and six additional trade shows annually. Based on 1983 average attendance per event and our estimates of associated hotel demand and attendee spending, we project the economic impact would be approximately $2.9 million, net of any direct revenues which would accrue to the Center through rentals and other sales. r:u:,;?T AS 0"2 ;". :<.\' ~ I'" /... . ; j ,.'.~ ~." :.' RECOMMENDATIONS .. X.;;;r3 ..... .:::..] Tourism - Additional Demand The recommended convention hotel would also have a signifi- cant impact on the tourist market. Based on comparable properties and our analysis of the lodging market, we estimate that an additional 12,000 room-nights of tourist demand could be attracted to Salina by the hotel. Based on estimated expenditures per visitor, we project the economic impact would be approximately $855,000 dollars. By increased marketing to tour bus operators and other segments of the tourist market, we estimate that the current lodging market could attract an additional 7,400 room-nights of demand. Based on a double occupancy factor of two guests per room, this represents approximately 15,000 additional visitors to the area. The projected economic impact of this demand would be approximately $1.1 million. Summary The total economic impact from addi tional convent ion and tourist business, as a result of specific developments in the market, is presented in the following table. . DE!~T ~~3 OF ~~ ^'''-l:t 'mS!\ .,,',,", ... . ,.,' " \ :..,-- ~T~r"'l . X-l~~h' RECOMMENDATIONS "",' .'~ ;. ..,.... ~ i:) ,-'.- ,:;. .. -..... ,,~.D Source - market ntima:ted' ecohbmic impact in constant 1983 dollars (millions) Convention hotel - conventions $5.3 Bicentennial Center - conventions 2.9 Convention hotel - tourism .9 Lodging market - tourism 1.1 $10.2 OTHER IMPACT CONSIDERATIONS The following describes the potential impact on the market from other recommendations, although not in terms of direct economic impact. Bicentennial Center By increasing concession and restroom facilities at the Center, gross concession sales could be increased by approximately 50 percent. Given 1983 food and beverage sales at entertainment/ sporting events of $108,000, this could mean additional sales of approximately $54,000. By increasing the events at the Center, concession sales could increase substantially, making the cost of facility improvements more feasible. . ~- " ,~C, D"-'-"L (\~ ,'i,'" ;',: ,_ .r-'-"'i. RECOMMENDATIONS '7~ .1.'-' X~1:5( '. , ..;_... .::-:~ 'i3 .,'-:"':,.,; i~t.u . .___ . ....__.~ ,I In the concert market, we feel 12 ~".-. ,," . ...--';,'" .... ., tH'.ii';.'c-S'a-jibacSebuld promote l'uui:)j..-..... four additional concert events per year. Given the concession and restroom facility improvements, concert attendance and concession sales should improve. LOdginq Tax Receipts Based on 1983 lodging tax receipts, an additional one percent tax would generate $58,800 in additional tax revenues. These funds would be used to subsidize new conventions booked at the Center and increase the general CVB budget for travel and advertising. Given the development of a new convention hotel and our estimates of reasonable market occupancy and average rates, lodging tax receipts, at three percent, could approximate $266,000 (constant 1983 dollars) by 1986. At the current two percent lodging tax, receipts would be approximately $178,000. While most cities in Kansas have adopted a two percent lodging tax to fund their CVB, Salina has a greater need for promo- tion and funding due to the number of available rooms in the market and the operating expenses of the Bicentennial Center. DFJ:.FT AS 0"9' .Y' ~ :/;r21 \'./ ,\~:" ;',~- , RECOMMENDATIONS X-16 IT.: ._. .:..:) ~- -, ;..:.:J Major Tourist Attractions c ,.) r~-,.,- Salina lacks an attraction which the tourist market, par- ticularly tour bus operators, look for in their stopping points. The development of a water theme park, for example, would not only attract tourists but also residents from within the trade area. A factory outlet mall, a rapidly expanding segment of the retail industry, would offer a year-round attraction and fill a niche in the retail market. Our experience in lodging markets throughout the country indicate that these types of developments serve the trade area and attract thousands of visitors annually. Significant economic benefits in the way of tax revenues, jobs and other development would accrue to Salina, the County and the State with the development of a major tourist attraction. SUMMARY In the near term, Salina must assess its facilities, ser- vices and position and proceed with defined marketing objectives to increase demand from conventions and tourism. L ,-~ ,... ^,.:?," D:'S.-!:'i: .' -- 1,.',;\-:' .' '.',~c.",\ :;:: - , ~'_:<' ~ RECOMMENDATIONS '?') r:7 . -': ~i~]'t- .!..:.: .. X-I'J;] 2...:.8 .. ~_ ,c " . -';..., 'f'!'-....-,.. ,,: :..-.. Intermediate and long-range goals are d~;p~~dent upon certain ...:....:".-.... facility developments, which we feel are necessary to achieve a greater share of the market.