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Q) ~ .5 UJ Q) Q) c: 0::: 0 O ~ C 00 +'" +'" C UJ Q) m o Q) ~...J Q)+", a.. m ,0 ,0 ~ ~ ,0 ~ 0"' 0"' 0 0 0"' 0 CO~O)CO~CO CX)CX)I'-I'-C\l~ UJ UJ Q) c: .- UJ ~ .c o)+' c: 0 .- ~ s- +'-c Q) ~Q)c: c. s-Q)O ~co coEo ~c. s-00 c. UJ .c .- +' ~+':J:a+' ~Q)Q)CO~Q) .- c: E c: c. E o ~CD=~ CD CO~~COQ)~ -c 0 .- en -c .- ~-c-c-cc:-c .- co Q) Q) Q) Q) .!!2 Q) UJ UJ ~ UJ >D::::J::J<(::J c o .- +' m +' c Q) en Q) I- CL ~ o -c c w City of Salina PO Box 736. Salina, KS 64702. T: (785) 309-5700 . F: (785) 820-8532 . www.salina-ks.gov The City of Salina, Kansas Report of Demographic Subgroups Comparisons 2006 ~ .. National Citizen SurveyTM National Research Center, Inc, 3005 30th St. . Boulder, CO 80301 . T: (303) 444-7863. F: (303) 444-1145 . www.n-r-c.com The City of Salina Citizen Survey TABLE OF CONTENTS S urv,ey B,a,ckgr'oundl,.,.,.~ ~ ~~,.,.,.,.,.,.,.,.,.,.,.,.,.,. ,.'J. 'J. 'J. 'to'. '. '. '.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,. ,.'J. 'J. 'J. 'to'. '. '.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,. ,.'J. 'J. 'J. 'to'. '. '. 1 1 About The National Citizen Survey HI U ndlerstan,ding th,'e R,esults """""""""""'I-'I-'I-'Jo'. '. '."""""""""""""""""""""""'1-'1-'1- 'Jo'.'.'."""""""""""""""""""""""'I-'I-'Jo'.'.'.'." 2 " Don't Kn ow" Responses.................................................................................................... 2 Putting Evaluations onto a 1 DO-Point Scale ......................................................................, 2 lJnclerstan(ling the Tab les ..,....,........................................,....................................,............, 2 ,C,:omp,aris,:ons ""'I-'I-'I-'Jo'.'.'."""""""""""""""""""""""'I-'I-'I-'Jo'.'.'.'."""""""""""""""""""""""'I-'I-'I-'Jo'.'.'.'.""""""""""""""""""""""'I-'I-'I-'Jo'.'.'. 3 <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Demograpllic Subgroup Comparisons The City of Salina Citizen Survey SURVEY BACKGROUND About The National Citizen Survey ™ Tbe National Citizen Survey ™ (Tbe NCS TM) is a collaborative eHort between National Researcb Center, Inc, (NRC) and tbe International City/County Management Association (ICMA), Tbe National Citizen Survey ™ was developed to provide local jurisdictions an accurate, aHordable and easy way to assess and interpret resident opinion about important community issues, Wbile standardization of question wording and survey metbods provide tbe rigor to assure valid results, eacb jurisdiction bas enougb f"lexibility to construct a customized version of Tbe National Citizen Survey ™ tbat ast.s residents about I"ey local services and important local issues, Results oHer insigbt into residents' perspectives about local govenlment performance and as sucb provide important bencbmarl"s for jurisdictions worl"ing on performance measurement, Tbe National Citizen Survey '" is designed to belp witb budget, land use amI strategic planning as well as to communicate witb local residents, Tbe National Citizen Survey ™ permits cluestions to test support for local policies and answers to its questions also speat. to community trust and involvement in community-building activities as well as to resident demograpbic cbaracteristics, <..i c Tbe survev and its administration are standardized to assure bidb qualitv survev 01 b 01 01 metbods and comparable results across Tbe National Citizen Survey ™ jurisdictions, Participating bousebolds are selected at random and tbe bousebold member wlw responds is selected witbout bias, Multiple mailings give eacb bousebold more tban one cbance to participate witb self-addressed and postage paid envelopes, Results are statistically re-weigbted to ref"lect tbe proper demograpbic composition of tbe entire community, Tbe National Citizen Survey ™ customized for t1'1is jurisdiction was developed in close cooperation witb local jurisdiction stafl Tbe City of Salina staH selected items from a menu of questions about services and community problems; tbey defined tbe jurisdiction boundaries we used for sampling; amI tbey provided t1'1e appropriate letterbead amI signatures for mailings, City of Salina staH also determined local interest in a varietv of add-on options for Tbe National Citizen Survev'" Basic . . Service, ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- One of tbe add-on options tbat Salina c1wse was to bave crosstabulations of evaluative cluestions 1-16c by demograpbic questions 19 (\engtb of residency in Salina), 21 (rent or own bome), 30 (age of respondent), and question 31 (gender of respondent), Report of Demograpllic Subgroup Comparisons The City of Salina Citizen Survey UNDERSTANDING THE RESULTS ~~Don't Kno\'v" Responses On many of the questions in the survey respondents may answer "don't lmow, " The proportion of respondents giving tl'1is reply is sllOwn in the full set of responses included in Appendix A of the Report of Results, However, these responses have been removed from the analyses presented in this report, In other words, the tables display tbe responses from respondents who had an opinion about a specific item, Putting Evaluations onto a 100.. Point Scale Altbougb responses to many of the evaluative questions were made on a 4 point scale with 4 representing tbe best rating and 1 tbe worst, many of tbe results in this summary are reported on a common scale wl'1ere 0 is tbe worst possible rating and 100 is tbe best possible rating', If everyone reported "excellent," tben tbe result would be 100 on the 1 DO-point scale, Lil"ewise, if all respondents gave a "poor" rating', tbe result would be 0 on tbe 1 DO-point scale, If the average rating for quality of life was "good," then the result would be 67 on a 1 DO-point scale; "fair" would be 33 on the 1 DO-point scale, Understanding the Tables <..i c In this report, comparisons between demographic subgroups are shown, For most of the questions, we have sbown only one number for each cluestion, Usually this number is tbe rating on a 1 DO-point scale, Sometimes tbis scale was not appropriate to use, In tbese cases we bave summarized responses to sbow only the proportion of respondents giving a certain answer; for example, tbe percent of respondents who reported a crime, or the percent of respondents wbo felt the rate of growtb was "about right," For a few cluestions, we have sllOwn tbe full set of responses: tbese include the policy questions and the question about respondents' perceptions about the economy, ai c (]) U .r: ~ ro (]) (fj (]) 0::: Anova and chi square tests of significance were applied to tbese comparisons of survey cluestions by demograpbic subgroups, A "p-value" of 0,05 or less indicates tbat there is less tban a 50!c) probability tbat diHerences observed between subgroups are due to chance; or in other words, a g'reater than 95% probability tbat tbe diHerences observed are "real." where diHerences were statistically significant, tbey are marl"ed in gray, ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Demograpllic Subgroup Comparisons 2 >- <l.l ;;. ;.. ;::l if) ~ <l.l N .... ..... 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CI.l > ('. ro ro .r::: r::: ~~ lllOO :>. :>. r::: ro E ~ o :::c .s"",~ lOlDCIl lO >- o ~ -""'I'll lOlOCIl "'" >- o ~ -""'I'll lO""'CIl M >- .s"",~ lOMCIl N >- o ~ -""'I'll CONCIl .... >- >- CIl .c '- c: III CIl al~g~~ c: 0 E c: 0 := >- 0 ,- .c: o III ~ ... "'C....... ('. o .2:! ::::s J: 1: "C .c: c. 0 III CIl ~::lBE~[ ~CJg:= ~ CIl c: III o ~ ~ ~ 2::: ~ o III -0'- T""N~ .... >- .so~ lD....:g >- III c: ~ ::l~N :g ...J_ >- ;:R, o 0> ;:R, o N N ;:R, o o N ;:R, o C") N ;:R, o 0> ;:R, o o N ;:R, o ..- N t o 0. 0. ::J CJ) .?o OJ C o I- - =CJ) I- o ;:R, o "<t ;:R, o "<t N ;:R, o C") ...... CIl ..c 5: 0) E o =CJ) OJ C :;::; CIl I- - C 0) (,) I- 0) 0.. ;:R, o co 'OUI 'Jalua:) ljOJ8asatj 18UO!18N Aq vuAa^JnS UaZ!I!:) 18UO!18N aljl City of Salina PO Box 736' Salina, KS 64702' T: (785) 309-5700' F: (785) 820-8532 . www.salina-ks.gov The City of Salina, Kansas Report of Geographic Subgroup Comparisons 2006 ~ .. National Citizen SurveyTM National Research Center, Inc, 3005 30th St. . Boulder, CO 80301 . T: (303) 444-7863' F: (303) 444-1145 . www.n-r-c.com The City of Salina Citizen Survey TABLE OF CONTENTS S urv,ey B,a,ckgr'oundl,.,.,.~ ~ ~~,.,.,.,.,.,.,.,.,.,.,.,.,.,. ,.'J. 'J. 'J. 'to'. '. '. '.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,. ,.'J. 'J. 'J. 'to'. '. '.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,. ,.'J. 'J. 'J. 'to'. '. '. 1 1 About The National Citizen Survey HI U ndlerstan,ding th,'e R,esults """""""""""'I-'I-'I-'Jo'. '. '."""""""""""""""""""""""'1-'1-'1- 'Jo'.'.'."""""""""""""""""""""""'I-'I-'Jo'.'.'.'." 2 " Don't Kn ow" Responses.................................................................................................... 2 Putting Evaluations onto a 1 DO-Point Scale ......................................................................, 2 lJnclerstan(ling the Tab les ..,....,........................................,....................................,............, 2 ,C,:omp,aris,:ons ""'I-'I-'I-'Jo'.'.'."""""""""""""""""""""""'I-'I-'I-'Jo'.'.'.'."""""""""""""""""""""""'I-'I-'I-'Jo'.'.'.'.""""""""""""""""""""""'I-'I-'I-'Jo'.'.'. 4 <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Geograpllic Subgroup Comparisons The City of Salina Citizen Survey SURVEY BACKGROUND About The National Citizen Survey ™ Tbe National Citizen Survey ™ (Tbe NCS TM) is a collaborative eHort between National Researcb Center, Inc, (NRC) and tbe International City/County Management Association (ICMA), Tbe National Citizen Survey ™ was developed to provide local jurisdictions an accurate, aHordable and easy way to assess and interpret resident opinion about important community issues, Wbile standardization of question wording and survey metbods provide tbe rigor to assure valid results, eacb jurisdiction bas enougb f"lexibility to construct a customized version of Tbe National Citizen Survey ™ tbat asl"s residents about I"ey local services and important local issues, Results oHer insigbt into residents' perspectives about local govenlment performance and as sucb provide important bencbmar\..s for jurisdictions worl"ing on performance measurement, Tbe National Citizen Survey '" is designed to belp witb budget, land use amI strategic planning as well as to communicate witb local residents, Tbe National Citizen Survey ™ permits cluestions to test support for local policies and answers to its questions also spea\.. to community trust and involvement in community-building activities as well as to resident demograpbic cbaracteristics, <..i c Tbe survev and its administration are standardized to assure bidb qualitv survev 01 b 01 01 metbods and comparable results across Tbe National Citizen Survey ™ jurisdictions, Participating bousebolds are selected at random and tbe bousebold member wlw responds is selected witbout bias, Multiple mailings give eacb bousebold more tban one cbance to participate witb self-addressed and postage paid envelopes, Results are statistically re-weigbted to ref"lect tbe proper demograpbic composition of tbe entire community, Tbe National Citizen Survey ™ customized for t1'1is jurisdiction was developed in close cooperation witb local jurisdiction stafl Tbe City of Salina staH selected items from a menu of questions about services and community problems; tbey defined tbe jurisdiction boundaries we used for sampling; amI tbey provided t1'1e appropriate letterbead amI signatures for mailings, City of Salina staH also determined local interest in a varietv of add-on options for Tbe National Citizen Survev'" Basic . . Service, ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- One of tbe add-on options tbat Salina c1wse was to bave crosstabulations of evaluative cluestions 1-16c by geog'rapbic areas, as defined by zip code in cluestion 16d, Report of Geograpllic Subgroup Comparisons The City of Salina Citizen Survey UNDERSTANDING THE RESULTS ~~Don't Kno\'v" Responses On many of the questions in the survey respondents may answer "don't lmow, " The proportion of respondents giving tl'1is reply is sllOwn in the full set of responses included in Appendix A of the Report of Results, However, these responses have been removed from the analyses presented in this report, In other words, the tables display tbe responses from respondents who had an opinion about a specific item, Putting Evaluations onto a 100.. Point Scale Altbougb responses to many of the evaluative questions were made on a 4 point scale with 4 representing tbe best rating and I tbe worst, many of tbe results in this summary are reported on a common scale wl'1ere 0 is tbe worst possible rating and IOO is tbe best possi ble rating', If everyone reported "excellent," tben tbe result would be IOO on the I DO-point scale, Lil"ewise, if all respondents gave a "poor" rating', tbe result would be 0 on tbe I DO-point scale, If the average rating for quality of life was "good," then the result would be 67 on a I DO-point scale; "fair" would be 33 on the I DO-point scale, Understanding the Tables <..i c In this report, comparisons between geographic subgroups are shown, For most of the questions, we have sbown only one number for each cluestion, Usually this number is tbe rating on a I DO-point scale, Sometimes tbis scale was not appropriate to use, In tbese cases we bave summarized responses to sbow only the proportion of respondents giving a certain answer; for example, tbe percent of respondents who reported a crime, or the percent of respondents wbo felt the rate of growtb was "about right," For a few cluestions, we have sllOwn tbe full set of responses: these include the question about respondents' perceptions about the economy, ai c (]) U .r: ~ ro (]) (fj (]) 0::: Anova and chi square tests of significance were applied to tbese comparisons of survey cluestions by geograpbic subgroups, A "p-value" of 0,05 or less indicates that there is less tban a 5% probability tbat diHerences observed between subgroups are due to cbance; or in other words, a greater than 95% probability that the diHerences observed are "real." where diHerences were statistically significant, tbey are marl"ed in gray, ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Geograpllic Subgroup Comparisons 2 The City of Salina Citizen Survey Understanding the Results Tbe 95 percent confidence level for tbis survey is generally no greater tban plus or minus 5 percentage points around any given percent reported for tbe entire sample (503 completed surveys), For eacb quadrant of t),e City, t),e margin of error rises to approximately + or - 11 % since sample sizes were approximately 84 for tbe NW Quadrant, 137 for t1'1e SW Quadrant, 107 for t),e NE Quadrant, and 170 for tbe SE Quadrant, Tbe table below s),ows tbe number of respondents per quadrant, Question 16d: Please indicate in which area of the city you live: Number of Respondents Percent of Respondents NW Quadrant (North of Crawford Street and West of Santa Fe Avenue) SW Quadrant (South of Crawford Street and West of Santa Fe Avenue) NE Quadrant (North of Crawford Street and East of Santa Fe Avenue) SE Quadrant (South of Crawford Street and East of Santa Fe Avenue) Total 84 17% 137 27% 107 22% 170 497 34% 100% Note: 6 of the 503 respondents did not select a quadrant. <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Geograpllic Subgroup Comparisons 3 - !: C'Cl a> w'" .::: (I)~ ::::l ::::l 0 0 >- >- :!:: (,,) - a> !: .c::: C'Cl - w'" .... z~ 0 ::::l C'Cl 0 a> ... 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Ole 0) ::J "Co -roO ..cCll 5:~ o CIl I-Cf) ;:R, o C") N OJ - l: III w'" z-g ::::l o - l: S ~ (I)-g ::::l o - l: S ~ z-g ::::l o ;:R, o N N ;:R, o I"- <l) 0.:: ;:R, o 00 t o 0. 0. ::J CI) .?o Ol e o ... - =CI) ... o ...... CIl ..c 5: 0) E o =CI) Ol e :;::; CIl ... - e 0) U ... 0) 0.. "::JUI 'H1lua:) 4::JJ8asatj 18UO!18N Aq "UAa^JnS UaZ!I!:) 18UO!18N a41 City of Salina PO Box 736. Salina, KS 64702. T: (785) 309-5700. F: (785) 820-8532 . www.salina-ks.gov The City of Salina, Kansas Report of Results 2006 ~ .. National Citizen SurveyTM National Research Center, Inc, 3005 30th St. . Boulder, CO 80301 . T: (303) 444-7863. F: (303) 444-1145 . www.n-r-c.com The City of Salina Citizen Survey TABLE OF CONTENTS S urv,ey B,a,ckgr'oundl,.,.,.~ ~ ~~,.,.,.,.,.,.,.,.,.,.,.,.,.,. ,.'J. 'J. 'J. 'to'. '. '. '.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,. ,.'J. 'J. 'J. 'to'. '. '.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,. ,.'J. 'J. 'J. 'to'. '. '. 1 1 About The National Citizen Survey HI U ndlerstan,ding th,'e R,esults """""""""""'I-'I-'I-'Jo'. '. '."""""""""""""""""""""""'1-'1-'1- 'Jo'.'.'."""""""""""""""""""""""'I-'I-'Jo'.'.'.'." 2 Survey Adl11inistra tion"""""""""""""""""""""""""""""""""""""""""""""""""""" 2 Survey \T ali(li ty """"""""""""""""""""""""""""""""""""""""""""""""""""""""'" 2 Use of the" Excellent, Good, Fair, Poor" Response Scale .................................................... 4 " Don't Kn ow" Responses.................................................................................................... 4 Putting Evaluations Onto a 1 DO-Point Scale ...................................................................... 5 ,C,:ommunity Life '.'.'.'."""""""""""""""""""""""'I-'I-'I-'Jo'.'.'.'."""""""""""""""""""""""'I-'I-'I-'Jo'.'.'.'.""""""""""""""""""""""""'I-'I-'Jo'.'. ,6 Quality of Life"",,""""""""""""""""""""""""""""""""""""""""""""""""""""""" 6 Ratings of Community Characteristics in Salina ................................................................, 8 Perceptions of Safety..,................................,....................................,.............................., 15 Conl111unity Participation....,....................................,....................................,.................. 17 L,a,c,al iG,ov,'ernmren 'It ,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.........................,.,.,.,.......................................................................................~~~~ 1 '9 Public Trust.............. ....,................................ ....,................................ ....,........................ 19 Service Provided by Salina,.............................................................................................., 21 The Citv of Salina EmlJlovees '" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" 29 . . Adldli tion,al':Quresti:ons ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ 31 Appendlix A: frequency of Responses to An Survey Questions...................... 33 <..i c Apprendlix B: Survrey M,eth,odlolo:gy ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 47 Sal11pling" "" "" "" "" "'" "" "" "" "" "" "" "" "" "'" "" "" "" "" "" "" "" "" "'" "" "" "" "" "" "",47 Survey Adl11inistration"",,"""""""""""""""""""""""""""""""""""""""""""""""" 47 Response Rate and Confidence Intervals ,.......................................................................... 47 Weigllting and Analyzing tbe Data,........................,....................................,...................., 48 ai c (]) U .r: ~ ro (]) (fj (]) 0::: Apprendlix 'C: S urvrey M,atrerials ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 5'0 ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Results The City of Salina Citizen Survey SURVEY BACKGROUND About The National Citizen Survey ™ Tbe National Citizen Survey ™ (Tbe NCS TM) is a collaborative effort between National Researcb Center, Inc, (NRC) and tbe International City/County Management Association (ICMA), Tbe survey and its administration are standardized to assure bigb quality survey metbods and comparable results across Tbe National Citizen Survey ™ jurisdictions, Participating bousebolds are selected at random and tbe \'ousebold member wllO responds is selected witllOut bias, Multiple mailings give eacb bousebold more tban one cbance to participate wit\' self-addressed and postage paid envelopes, Results are statistically re-weigbted to reflect tbe proper demograpbic composition of tbe entire conlmunity, Tbe National Citizen Survey ™ customized for tbis jurisdiction was developed in close cooperation witb local jurisdiction stafl Tbe City of Salina staff selected items from a menu of questions about services and community problems; tbey defined tbe jurisdiction boundaries NRC used for sampling; and tbey provided tbe appropriate letterbead amI signatures for mailings, City of Salina staff also determined local interest in a variety of add-on options to Tbe National Citizen Survey ™ Basic Service, <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Results The City of Salina Citizen Survey UNDERSTANDING THE RESULTS Survey Administration Following the mailing of a pre-survey notification postcard to a random sample of 1,200 11Ouseholds, surveys were mailed to tbe same residences approximately one weeb later, A reminder letter and a new survey were sent to tbe same households after two weel~s, of tbe mailed postcards, 45 were undeliverable due to vacant or "not found" addresses, Completed surveys were received from 503 residents, for a response rate of 44%, Typically, the response rates obtained on citizen surveys range from 25% to 40%, It is customary to describe tbe precision of estimates made from surveys by a "level of confidence" (or margin of error), TIle 95 percent confidence level for this survey of 1,200 residents is generally no greater tban plus or minus 5 percentag'e points around any given percent reported for the entire sample, Tbe results were weigbted to reflect tbe demograpbic profile of all residents in the City of Salina, (For more information on tbe survey methodology, see Appendix 8, A copy of tbe survey matel;als can be found in Appendix C,) Survey VaHditty Tbe cluestion of survey validity has two parts: 1) bow can we be confident tbat tbe results from our sample are representative of the results we would have gotten had we administered tbe survey to tbe entire population? and 2) bow closely do the perspectives recorded on tbe survey reflect what residents really believe or do? <..i c To answer tbe first question, we use tbe best survey researcb practices for tbe resources spent to assure tbat the results from the sample reflect the opinions of residents in tbe entire jurisdiction, These practices include: ai c (]) U .r: ~ ro (]) (fj (]) 0::: 1. Using a mail-out/mail-bacl~ metbodology, wbich typically gets a bigber response rate than phone for the same dollars spent, 2, Selecting bouseholds at random witbin tbe jurisdiction, ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- 3, Over-sampling attached units to improve response from barcl-to-reacb, lower income, or younger apartment dwellers, Report of Results 2 The City of Salina Citizen Survey Understanding the Results 4, Selecting the respondent within the household using an unbiased sampling' procedure1, 5, Contacting potential respondents three times to encourage response from people who may have diHerent opinions or habits t),an t1lOse w),o would respond wit), only a single prompt. 6, Soliciting response on jurisdiction letterhead signed by the hig'hest ran\;,'ing elected oHicial or staH member, 7, Providing a self-addressed, postage-paid return envelope, 8, OHering t),e survey in Spanis), w),en appropriate amI re(]uested by City oHicials, 9, Using the most recent available information about the charactel;stics of jurisdiction residents to re-weight the data to ref"\ect the demograp),ics of the population, <..i c T),e answer to t),e second question about ),ow closely t),e perspectives recorded on t),e survey ref"\ect what residents really believe or do is more complex, Resident responses to survevs are inf"\uenced bv a varietv of factm's, For questions about service qualitv, 01 01 01 . . 01 residents' expectations for service cIuality playa role as well as the "objective" quality of the service provided, t),e way the resident perceives t),e entire community (t),at is, the context in w),ich the service is provided), t),e scale on w),ich the resident is asl~ed to record her opinion and, of course, the opinion, itself, that a resident ),olds about the service, Similarly a resident's report of certain behaviors is colored by what ),e or s),e believes is t),e socially desirable response (e,g', reporting' tolerant be),aviors toward "oppressed groups," lil~elihood of voting' a tax increase for services to poor people, use of alternative modes of travel to worb besides the single occupancy ve),icle), her memory of t),e actual be),avior (if it is not a question speculating about future actions, libe a vote), her confidence that s),e can be honest without suHering any negative consequences (t1ms t),e need for anonymity) as well as t),e actual be),avior itself". ai c (]) U .r: ~ ro (]) (fj (]) 0::: How closely survey results come to recording' t),e way a person really feels or be),aves often is measured by t),e coincidence of reported be),avior with observed current be),avior (e,g, driving ),abits), reported intentions to behave with observed future be),avior (e,g, voting' c1lOices) or reported opinions about current community cIuality with objective characteristics of t),e community (e,g, feelings of safety correlated with rates of cl;me), T),ere is a body of scientific literature that ),as investig'ated the relations),ip between reported behaviors and actual behaviors, Well-conducted surveys, by and large, do capture true respondent behaviors or intentions to act with great accuracy, Predictions of voting outcomes tend to be quite accurate using survey researc\" as do reported behaviors t),at are not about hig)'ly sensitive issues (e,g, family abuse or other ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- 1 The birthday method requests that the respondent in the household be the adult (18 years old or older) who most recently had a birthday, irrespective of year of birth. Report of Results 3 The City of Salina Citizen Survey Understanding the Results illegal or moral1y sanctioned activities), For seH-reports about highly sensitive issues, statistical adjustments can be made to correct for the respondents' tendency to report what they thinl< the "correct" response should be, Research on the correlation of resident opinion about service cjuality and "objective" ratings of service cjuality tend to be ambiguous, some showing stronger relationships than others, NRC's own research has demonstrated that residents who report the lowest ratings of street repair live in communities with objectively worse street conditions than those who report high ratings of street repair (based on road cluality, delay in street repair, number of road repair employees), Similarly, the lowest rated fire services appear to be "objectively" worse than the highest rated fire services (expenditures per capita, response time, "professional" status of fire fighters, breadth of services and training provided), Wbether some research confirms or disconfirms that relationsbip between what residents thinb about a community and what can be seen "objectively" in a community, we have argued that resident opinion is a perspective that cannot be ignored by g'overnment administrators, Elsewbere we have written, "If you collect trash tbree times a day but residents thinl< that your trash haul is lousy, you still have a problem," Use of the ((((ExceHent, Good, Fair, Poorn Response Scale <..i c The scale on which respondents are asl<ed to record their opinions about service and , 1"" 11 " " I " "f ," " " (E G F P) T1 ' I I communIty qua Ity IS exce ent, gooc, tau or poor , nts sea e has important advantages over other scale possibilities (very good to very bad; very satisfied to very dissatisfied; strongly agree to strongly disagree, as examples), EG FP is used by the plurality of jurisdictions conducting citizen surveys across tbe LJ,S, The advantage of familiarity is one we did not want to dismiss because elected oHicials, staH ami residents already are accjuainted with opinion surveys measured this way, EG FP also bas tbe advantage of oHering duee positive options, radleI' tban only two, over wbich a resident can oHer an opinion, While symmetrical scales often are the right choice in other measurement tasl<s, we have found that ratings of almost every local government service in almost every jurisdiction tend, on average, to be positive (tbat is, above tbe scale midpoint), Therefore, to permit finer distinctions among' positively rated services, EGFP oHers three options across wbicb to spread those ratings, EG FP is more neutral because it recluires no positive statement of service quality to judge (as agree-disagree scales require) and, finally, EGFP intends to measure absolute quality of service delivery or community c]uality (unlibe satisfaction scales wbich ignore residents' perceptions of cluality in favor of their report on the acceptability of the level of service oHered), ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- ((((Don't Known Responses On many of the cjuestions in the survey respondents may answer "don't I<now, " The proportion of respondents giving tbis reply is shown in tbe ful1 set of responses included in Appendix A, However, these responses have been removed from tbe analyses Report of Results 4 The City of Salina Citizen Survey Understanding the Results presented in the body of tbe report, In otber words, tbe tables and graphs display tbe responses from respondents wbo bad an opinion about a specific item, For two of tbe items related to crime victimization and crime reporting, "don't lmow" responses were not removed, Tbese c]uestions were not evaluative; radler, respondents were asl"ed if tbey or any member of tbeir 11Ousehold bad been a victim of a crime within tbe last year, If tbey were, tbey were tben asl"ed whetber tbe crime bad been reported to police, Putting Evaluations Onto a 100-- Point Scale Altbough responses to many of tbe evaluative cIuestions were made on a 4 point scale witb 4 representing tbe best rating and 1 tbe worst, many of tbe results in this summary are reported on a common scale wbere 0 is the worst possible rating and 100 is tbe best possible rating, If everyone reported "excellent," tben the result would be 100 on tbe 1 DO-point scale, Libewise, if all respondents gave a "poor" rating, tbe result would be 0 on t),e 1 DO-point scale, If the average rating for c]uality of Me was "good," tben the result would be 67 on a 1 DO-point scale; "fair" would be 33 on tbe 1 DO-point scale, Tbe 95 percent confidence interval around an average score on tbe 1 DO-point scale is no greater t),an plus or minus 5 points based on all respondents, <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Results 5 The City of Salina Citizen Survey COMMUNITY LIFE Tbe National Citizen Survey ™ contained many cluestions related to tbe life of residents in tbe community, Survey participants were asl'led to rate tbeir overall cluality of life, as well as otber aspects of c]uality of life in Salina, Tbey also evaluated cbaracteristics of tbe community, and gave tbeir perceptions of safety in tbe City of Salina, Tbe questionnaire assessed use of tbe amenities of tbe community and involvement by respondents in tbe civic and economic life of Salina, Quality of Life wben asbed to rate tbe overall cluality of life in Salina, 9% of respondents t1lOugbt it was "excellent," Only 5% rated overall quality of life as "poor," All of tbe responses of residents wbo bad an opinion about tbe overall quality of life in Salina are sbown in Figure 1 below, Otber ratings can be seen in tbe figures on tbe following page, Figure 1: Overall Quality of Life in Salina Poor 5% Excellent 9% Fair 34% Good 52% <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Results 6 <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Community Life Salina as a place to live Figure 2: Quality of Life Ratings 59 61 58 46 48 55 10 20 30 40 50 60 70 80 90 100 Neighborhood as a place to live Salina as a place to raise children Salina as a place to work Salina as a place to retire Overall quality of life in Salina o A verage rating on the 1 OO-point scale (100=Excellent, O=Poor) Quality of Life Ratings Average rating on a 100- point scale (100=Excellent, Excellent Good Fair Poor Total O=Poor) How do you rate Salina as a place to live? 13% 55% 28% 4% 100% 59 How do you rate your neighborhood as a place to live? 18% 50% 26% 5% 100% 61 How do you rate Salina as a place to raise children? 12% 56% 26% 6% 100% 58 How do you rate Salina as a place to work? 8% 42% 29% 20% 100% 46 How do you rate Salina as a place to retire? 10% 42% 32% 17% 100% 48 How do you rate the overall quality of life in Salina? 9% 52% 34% 5% 100% 55 Note: "don't know" responses have been removed. Report of Results 7 The City of Salina Citizen Survey Community Life Ratings of Community Characteristics in SaUna Tbe bigbest rated cbaracteristics of" Salina were air quality, ease of" car travel, and educational opportunities, Wben asl~ed about potential problems in Salina, tbe tbree concerns rated by tbe bigbest proportion of" respondents as a "major problem" were drugs, taxes, and unsupervised youtb. Tbe rate of" population growtb in Salina was viewed as "too f"ast" by 21 % of" respondents, wl'1ile 26% tllOugbt it was "too slow," Figure 3: Characteristics of the Community: General and Opportunities Sense of community 46 43 48 48 47 64 48 35 56 49 45 0 10 20 30 40 50 60 70 80 90 100 Openness and acceptance Overall appearance of Salina Opportunities to attend cultural activities Shopping opportunities Air quality Recreational opportunities Job opportunities Educational opportunities Overall image/reputation of Salina Overall quality of new development in Salina A verage rating on the 1 OO-point scale (100=Excellent, O=Poor) <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: Characteristics of the Community: General and Opportunities Please rate each of the following characteristics as they relate to Salina as a whole: Average rating on a 1 OO-point scale Excellent Good Fair Poor Total (100=Excellent, O=Poor) ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Sense of community Openness and acceptance of the community towards people of diverse backgrounds Overall appearance of Salina Opportunities to attend cultural activities 5% 41% 42% 12% 100% 46 5% 36% 40% 19% 100% 43 5% 42% 44% 9% 100% 48 11% 36% 39% 14% 100% 48 9% 36% 39% 15% 100% 47 Report of Results 8 Shopping opportunities ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Community Life Characteristics of the Community: General and Opportunities Please rate each of the following characteristics as Average rating on a they relate to Salina as a 1 OO-point scale whole: Excellent Good Fair Poor Total (100=Excellent, O=Poor) Air quality 20% 55% 23% 2% 100% 64 Recreational opportunities 10% 40% 36% 15% 100% 48 Job opportunities 2% 26% 46% 26% 100% 35 Educational opportunities 12% 52% 28% 8% 100% 56 Overall image/reputation of Salina 6% 47% 37% 11% 100% 49 Overall quality of new development in Salina 3% 44% 38% 15% 100% 45 Note: "don't know" responses have been removed. <..i c Report of Results 9 <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Community Life Figure 4: Characteristics of the Community: Access Access to affordable quality housing 32 Access to affordable quality child care 38 Access to affordable quality health care 47 Access to affordable quality food 54 o 10 20 30 40 50 60 70 80 90 100 A verage rating on the 1 OO-point scale (100=Excellent, O=Poor) Characteristics of the Community: Access Please rate each of the following characteristics as Average rating on a they relate to Salina as a 1 OO-point scale whole: Excellent Good Fair Poor Total (100=Excellent, O=Poor) Access to affordable quality housing 3% 24% 38% 34% 100% 32 Access to affordable quality child care 3% 32% 43% 22% 100% 38 Access to affordable quality health care 10% 40% 32% 19% 100% 47 Access to affordable quality food 10% 50% 34% 6% 100% 54 Note: "don't know" responses have been removed. Report of Results 10 The City of Salina Citizen Survey Community Life Figure 5: Characteristics of the Community: Mobility Ease of car travel 57 Ease of bicycle travel 38 Ease of walking 49 0 10 20 30 40 50 60 70 80 90 100 A verage rating on the 1 OO-point scale (100=Excellent, O=xPoor) Characteristics of the Community: Mobility Please rate each of the following characteristics as Average rating on a they relate to Salina as a 1 OO-point scale whole: Excellent Good Fair Poor Total (100=Excellent, O=Poor) Ease of car travel in Salina 16% 48% 28% 8% 100% 57 Ease of bicycle travel in Salina 4% 32% 39% 25% 100% 38 Ease of walking in Salina 10% 43% 34% 14% 100% 49 Note: "don't know" responses have been removed. <..i .E: ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c 0 ~ z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c 0 ~ z (]) .r: I- Report of Results 11 <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Community Life Figure 6: Ratings of Potential Problems in Salina Crime Drugs Too much growth Lack of growth Graffiti Noise Run down buildings, weed lots, or junk vehicles Taxes Traffic congestion Unsupervised youth Homelessness Weeds Absence of communications from the City of Salina translated into languages other than English Unwanted local businesses Toxic waste or other environmental hazard(s) 53% 0% 20% 40% 60% 80% 100% Percent of respondents rating as a "major" problem Report of Results 12 <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Community Life Population growth Retail growth (stores, restaurants etc.) Jobs growth Figure 7: Ratings of Rates of Growth in Salina _11% : I: I: I: I: I: I: I: I: I: I: I: I: I: I: I: I: I: I: I: I: I: I: I: I: I: I: I 460/0 ,',',',',',',',',',',',',',',',',',',',',',',',',',',' EJToo slow I!I Too fast ::::::::;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:;:; 810/0 11% 0% 20% 40% 60% Percent of respondents 80% Report of Results 13 100% ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Community Life Seventeen percent of Salina residents expected tbat tbe coming' six montbs would bave a somewbat or very positive impact on tbeir family, wbile 32% felt tbat tbe economic future would be somewbat or very negative, Figure 8: Perceptions of Economy What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be... Very negative 6% Very positive 2% Somewhat negative 26% Somewhat positive 15% Neutral 51% <..i c Report of Results 14 The City of Salina Citizen Survey Community Life Perceptions of Safety wIlen evaluating safety in tbe community, 53% of respondents felt "somewbat" or "very safe" from violent crimes in Salina, In t1'1eir neigl'1borbood after dart" 69% of survey , , f I " I"" /" " partIcIpants e t somew lat or very sale, As assessed by tbe survey, 18% of 11Ousebolds reported tbat at least one member bad been the victim of one or more crimes in the past year, of t1lOse who bad been the victim of a cl;me, 85% bad reported it to police, Figure 9: Ratings of Safety from Various Problems in Salina Violent crime 68% Property crimes Fire 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 1 00% Percent of respondents feeling "very" or "somewhat" safe Figure 10: Ratings of Safety in Various Areas in Salina In your neighborhood during the day 91% <..i c In your neighborhood after dark ai c (]) U .r: ~ ro (]) (fj (]) 0::: In Salina's downtown area during the day 91% In Salina's downtown area after dark ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- In Salina's parks during the day In Salina's parks after dark 0% 25% 50% 75% 100% Percent of respondents feeling "very" or "somewhat" safe Report of Results 15 <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Community Life Figure 11: Percent of Respondents' Households That Were Victim of a Crime in the Last 12 Months No Household Member Was a Crime Victim 80% Household Member(s) Was a Victim of Crime 18% Don't Know 2% Figure 12: Percent of Respondents' Households That Were Victim of a Crime Who Reported the Crime Reported the Crime 85% ~~:;./-~~- -~- ,<''''- l 1 i ..~"~~~. I ~....-:~~ ~ ~"" ~ ~ , "! ~ ~ " ~ ~ ! " . .4 :-..:--.~. ~ ___--...e;O II Did NOT Report the Crime 14% Report of Results 16 ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Community Life Community Participation Participation in tbe civic, social and economic life of Salina during t),e past year was assessed on t1'1e survey, Tbe proportion of respondents engaging in various activities is sbown in t),e c),art below, Among t),ose completing tbe questionnaire, 86% reported visiting a parl< in Salina in t),e past year and 24% bad attended a meeting of elected oHicials or otber local public meeting, Figure 13: Percent of Respondents Engaging in Various Activities in Salina in the Past Year Used Salina public libraries or their services 76% 62% 51% 86% 24% 59% 55% 51% 81% 79% 36% 59% Used Salina recreation centers Participated in a recreation program or activity Visited a Salina park Attended a meeting of local elected officials or other local public meeting Watched a meeting of local elected officials or other local public meeting on cable television Recycled used paper, cans or bottles from your home Volunteered your time to some group/activity in Salina <..i c Read City of Salina Newsletter Used the Internet for anything Used the Internet to conduct business with Salina Purchased an item over the Internet 0% 20% 40% 60% 80% 100% Percent of respondents engaging in activity once or more Report of Results 17 The City of Salina Citizen Survey Community Life Voter status was also estimated,2 with 75% saying that they had voted in the last election, Figure 14: Voter Status and Activity Are you registered to vote in your jurisdiction? 184% Did you vote in the last election? 175% Are you likely to vote in the next election? 189% , , , , , 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Percent of respondents responding "Yes" Voter Status and Activity No Yes Total Are you registered to vote in your jurisdiction? 16% 84% 100% Did you vote in the last election? 25% 75% 100% Are you likely to vote in the next election? 11% 89% 100% <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- 21n general on a survey, a greater proportion of people will report having voted, than actual voting records verify. Report of Results 18 ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey LOCAL GOVERNMENT Several aspects of the g'overnment of the City of Salina were evaluated by residents completing The National Citizen Survey TM, They were aslzed how much trust they placed in their local government, ami what they felt about the services they receive from the City of Salina, Those who had any contact with a City of Salina employee in the past year g'ave their impressions of the most recent encounter, Public Trust when asbed to evaluate whether they felt they received good value for taxes they pay, residents gave an averag'e rating of 47 on a 1 DO-point scale, I receive good value for taxes I pay Pleased with the overall direction the City is taking Salina welcomes citizen involvement The City government listens to citizens Figure 15: Ratings of Public Trust 52 o 10 20 30 40 50 60 70 80 90 100 <..i c Average rating on the 100-point scale (100=Strongly agree, O=Strongly disagree) Please rate the following statements: I receive good value for the City of Salina taxes I pay Strongly agree 6% Ratings of Public Trust Somewhat agree Neither agree nor disagree Average rating on a 100-point scale (100=Strongly agree, O=Strongly Total disagree) Somewhat disagree Strongly disagree 31% 25% 23% 15% 100% 47 Report of Results 19 The City of Salina Citizen Survey Local Government Ratings of Public Trust Average rating on a 100-point scale Please rate Neither (100=Strongly the agree agree, following Strongly Somewhat nor Somewhat Strongly O=Strongly statements: agree agree disagree disagree disagree Total disagree) I am pleased with the overall direction that the City of Salina is taking 6% 30% 28% 26% 9% 100% 49 The City of Salina government welcomes citizen involvement 8% 30% 35% 17% 10% 100% 52 The City of Salina government listens to citizens 4% 23% 30% 26% 17% 100% 43 Note: "don't know" responses have been removed. <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Results 20 The City of Salina Citizen Survey Local Government Service Provided by SaHna Tbe responses of residents witb an opinion about tbe overall quality of services provided by Salina are sbown in Figure 16 below, Tbese responses result in an average rating of 53 on tbe 1 DO-point scale, Average ratings given to specific services are sbown on tbe following pag'es, Figure 16: Overall Quality of Services Provided by the City of Salina Good 52% <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Fair 35% Poor 6% Report of Results 21 ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Local Government On average, residents of Salina gave the highest evaluations to their own local government and the lowest average rating to the federal government, Figure 17: Rating of Overall Quality of Services Provided by Various Levels of Government The City of Salina 53 The Federal Government 43 The State Government 44 , , , o 10 20 30 40 50 60 70 80 90 100 A verage rating on the 1 OO-point scale (100=Excellent, O=Poor) Overall Quality of Services: City of Salina, Federal Government and State Government Overall, how would you Average rating on a 100- rate the quality of point scale (100=Excellent, services provided by... Excellent Good Fair Poor Total O=Poor) The City of Salina 7% 52% 35% 6% 100% 53 The Federal Government 5% 34% 46% 15% 100% 43 The State Government 4% 35% 50% 11% 100% 44 Note: "don't know" responses have been removed. <..i c Report of Results 22 <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Local Government Figure 18: Quality of Public Safety Services Police services 52 Fire services 76 Ambulance/emergency medical services 73 Crime prevention 43 Fire prevention and education 63 Traffic enforcement 48 o 10 20 30 40 50 60 70 80 90 100 A verage rating on the 1 OO-point scale (100=Excellent, O=Poor) Quality of Public Safety Services Average rating on a How do you rate the quality 1 OO-point scale of each of the following (100=Excellent, services? Excellent Good Fair Poor Total O=Poor) Police services 13% 43% 32% 13% 100% 52 Fire services 38% 54% 7% 1% 100% 76 Ambulance/emergency medical services 33% 55% 10% 2% 100% 73 Crime prevention 6% 37% 38% 20% 100% 43 Fire prevention and education 17% 57% 23% 3% 100% 63 Traffic enforcement 10% 40% 32% 17% 100% 48 Note: "don't know" responses have been removed. Report of Results 23 <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Local Government Figure 19: Quality of Transportation Services Street repair 34 Street cleaning 50 Street lighting 44 Snow removal 47 Sidewalk maintenance 37 Traffic signal timing 40 Amount of public parking 47 Bus/transit services 22 o 10 20 30 40 50 60 70 80 90 100 A verage rating on the 1 OO-point scale (100=Excellent, O=Poor) Quality of Transportation Services How do you rate the Average rating on a 100- quality of each of the point scale (100=Excellent, following services? Excellent Good Fair Poor Total O=Poor) Street repair 3% 26% 40% 31% 100% 34 Street cleaning 7% 46% 38% 9% 100% 50 Street lighting 5% 38% 39% 18% 100% 44 Snow removal 9% 39% 36% 16% 100% 47 Sidewalk maintenance 3% 31% 39% 27% 100% 37 Traffic signal timing 5% 34% 38% 23% 100% 40 Amount of public parking 6% 42% 39% 13% 100% 47 Bus/transit services 3% 16% 26% 56% 100% 22 Note: "don't know" responses have been removed. Report of Results 24 The City of Salina Citizen Survey Local Government Figure 20: Quality of Leisure Services City parks 67 61 57 56 67 61 67 59 73 72 0 10 20 30 40 50 60 70 80 90 100 Recreation programs or classes Range/variety of recreation programs and classes Recreation centers/facilities Accessibility of parks Accessibility of recreation centers/facilities Appearance/maintenance of parks Appearance of recreation centers/facilities Public library services Variety of library materials Average rating on the 1 OO-point scale (1 OO=Excellent, O=Poor) Quality of Leisure Services Average rating on a How do you rate the quality 1 OO-point scale of each of the following (100=Excellent, services? Excellent Good Fair Poor Total O=Poor) City parks 23% 56% 18% 2% 100% 67 Recreation programs or classes 16% 55% 25% 4% 100% 61 <..i Range/variety of recreation .E: ai programs and classes 14% 51% 27% 8% 100% 57 c (]) Recreation centers/facilities 11% 51% 32% 6% 100% 56 u .r: ~ Accessibility of parks 25% 54% 20% 1% 100% 67 ro (]) (fj (]) Accessibility of recreation 0::: ro centers/facilities 15% 56% 24% 4% 100% 61 c 0 ~ Appearance/maintenance of z >- parks 23% 57% 18% 2% 100% 67 ..Cl ;" Appearance of recreation >- (]) C: centers/facilities 12% 59% 25% 4% 100% 59 :J CI) c Public library services 36% 48% 16% 0% 100% 73 (]) N :;:; U Variety of library materials 36% 46% 16% 2% 100% 72 ro c Note: "don't know" responses have been removed. 0 ~ z (]) .r: I- Report of Results 25 <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Local Government Figure 21: Quality of Utility Services Garbage collection 74 Recycling 50 Yard waste pick-up 62 Storm drainage 45 Drinking water 47 Sewer services 56 o 10 20 30 40 50 60 70 80 90 100 A verage rating on the 1 OO-point scale (1 OO=Excellent, O=Poor) Quality of Utility Services How do you rate the Average rating on a 100- quality of each of the point scale (100=Excellent, following services? Excellent Good Fair Poor Total O=Poor) Garbage collection 34% 54% 11% 1% 100% 74 Recycling 14% 40% 28% 18% 100% 50 Yard waste pick-up 22% 49% 23% 6% 100% 62 Storm drainage 4% 38% 48% 10% 100% 45 Drinking water 8% 40% 37% 15% 100% 47 Sewer services 8% 55% 34% 3% 100% 56 Note: "don't know" responses have been removed. Report of Results 26 <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Local Government Figure 22: Quality of Planning and Code Enforcement Services Land use, planning and zoning 38 Code enforcement 36 Animal control 47 Economic development 37 o 10 20 30 40 50 60 70 80 A verage rating on the 1 OO-point scale (100=Excellent, O=Poor) Quality of Planning and Code Enforcement Services 90 100 How do you rate the Average rating on a 100- quality of each of the point scale (100=Excellent, following services? Excellent Good Fair Poor Total O=Poor) Land use, planning and zoning 3% 32% 42% 23% 100% 38 Code enforcement (weeds, abandoned buildings, etc) 2% 31% 41% 26% 100% 36 Animal control 4% 46% 38% 12% 100% 47 Economic development 2% 32% 43% 23% 100% 37 Note: "don't know" responses have been removed. Report of Results 27 <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Local Government Figure 23: Quality of Services to Special Populations and Other Services Health services 56 Services to seniors 54 Services to youth 41 Services to low-income people 41 Public information services 56 Municipal courts 48 Public schools 51 Cable television 43 0 10 20 30 40 50 60 70 80 90 100 A verage rating on the 1 OO-point scale (100=Excellent, O=Poor) Quality of Services to Special Populations and Other Services How do you rate the Average rating on a 100- quality of each of the point scale (100=Excellent, following services? Excellent Good Fair Poor Total O=Poor) Health services 14% 47% 33% 7% 100% 56 Services to seniors 13% 45% 34% 8% 100% 54 Services to youth 5% 35% 37% 23% 100% 41 Services to low-income people 8% 32% 37% 23% 100% 41 Public information services 10% 50% 36% 3% 100% 56 Municipal courts 6% 43% 39% 12% 100% 48 Public schools 9% 46% 33% 11% 100% 51 Cable television 7% 35% 38% 20% 100% 43 Note: "don't know" responses have been removed. Report of Results 28 ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Local Government The City of SaHna Employees Impressions of the City of Salina employees were assessed on the questionnaire. TllOse wbo had been in contact wit}, a City of Salina employee in t},e past year (65%) rated t},eir overall impression as 58 on a 1 DO-point scale. Figure 24: Percent of Respondents Who Had Contact with a City of Salina Employee Had contact in Last 12 Months 65% <..i c Did NOT Have Contact in Last 12 Months 35% Report of Results 29 <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Local Government Figure 25: Ratings of Contact with the City of Salina Employees Knowledge 60 Responsiveness 59 Courtesy 61 Overall Impression 58 o 10 20 30 40 50 60 A verage rating on the 1 OO-point scale (100=Excellent, O=Poor) 80 Ratings of Contact with City of Salina Employees What was your impression of employees of the City of Salina in your most recent contact? Excellent Good Fair Poor Total Knowledge 18% 52% 23% 7% 100% Responsiveness 21% 44% 24% 10% 100% Courtesy 25% 45% 17% 12% 100% Overall Impression 20% 46% 22% 12% 100% Note: "don't know" responses have been removed. 70 90 100 Report of Results 30 Average rating on a 1 OO-point scale (100=Excellent, O=Poor) 60 59 61 58 The City of Salina Citizen Survey ADDITIONAL QUESTIONS Four additional questions were asl~ed by the City of Salina. The results for these cJuestions are displayed below. Policy Question #1 To what degree would you support or oppose an increase in taxes to fund a community water park facility? Strongly support Somewhat support Somewhat oppose Strongly oppose Total 16% 28% 17% 40% 100% Note: "don't know" responses have been removed. Policy Question #2 To what degree would you support or oppose the consolidation of City and County government services to eliminate current service duplication? <..i c Strongly support Somewhat support Somewhat oppose Strongly oppose Total ai c (]) U .r: ~ ro (]) (fj (]) 0::: 35% 45% 8% 13% 100% Note: "don't know" responses have been removed. ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Results 31 ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Additional Questions Policy Question #3 To what degree would you support or oppose an increase in taxes to fund a new Salina County Expo Center built south of town? Strongly support Somewhat support Somewhat oppose Strongly oppose Total 4% 17% 23% 57% 100% Note: "don't know" responses have been removed. Policy Question #4 Please indicate in which area of the city you live: <..i c NW Quadrant (North of Crawford Street and West of Santa Fe Avenue) SW Quadrant (South of Crawford Street and West of Santa Fe Avenue) NE Quadrant (North of Crawford Street and East of Santa Fe Avenue) SE Quadrant (South of Crawford Street and East of Santa Fe Avenue) Total 34% 100% 17% 28% 21% Report of Results 32 The City of Salina Citizen Survey ApPENDIX A: FREQUENCY OF RESPONSES TO ALL SURVEY QUESTIONS Question 1: Quality of Life Ratings Don't Excellent Good Fair Poor know Total How do you rate Salina as a place to live? 13% 55% 28% 4% 0% 100% How do you rate your neighborhood as a place to live? 18% 50% 26% 5% 0% 100% How do you rate Salina as a place to raise children? 12% 52% 24% 6% 7% 100% How do you rate Salina as a place to work? 8% 40% 28% 20% 4% 100% How do you rate Salina as a place to retire? 9% 39% 30% 16% 7% 100% How do you rate the overall quality of life in Salina? 9% 52% 34% 5% 0% 100% <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Results 33 The City of Salina Citizen Survey Appendix A: Survey Frequencies Question 2: Please rate each of the following characteristics as they relate to Salina as a whole Don't Excellent Good Fair Poor know Total Sense of community 5% 39% 41% 12% 3% 100% Openness and acceptance of the community towards people of diverse backgrounds 5% 35% 38% 18% 5% 100% Overall appearance of Salina 5% 42% 44% 9% 0% 100% Opportunities to attend cultural activities 10% 34% 37% 13% 5% 100% Shopping opportunities 9% 36% 39% 15% 0% 100% Air quality 20% 53% 22% 2% 2% 100% Recreational opportunities 9% 39% 36% 14% 2% 100% Job opportunities 2% 25% 44% 25% 5% 100% Access to affordable quality housing 3% 23% 37% 33% 4% 100% Access to affordable quality child care 2% 21% 29% 15% 33% 100% Access to affordable quality health care 9% 37% 29% 18% 7% 100% Access to affordable quality food 10% 49% 34% 6% 1% 100% Ease of car travel in Salina 15% 47% 28% 8% 1% 100% Ease of bicycle travel in Salina 3% 24% 30% 19% 23% 100% Ease of walking in Salina 9% 40% 32% 13% 7% 100% Educational opportunities 12% 49% 27% 7% 4% 100% Overall image/reputation of Salina 5% 46% 36% 11% 2% 100% Overall quality of new development in Salina 3% 41% 35% 14% 6% 100% Question 3: Please rate the speed of growth in the following categories in Salina over the past two years Much Much too Somewhat Right Somewhat too Don't slow too slow amount too fast fast know Total Population growth 6% 16% 44% 16% 1% 17% 100% Retail growth (stores, restaurants etc.) 11% 31% 39% 7% 3% 9% 100% Jobs growth 27% 41% 16% 0% 0% 16% 100% <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Results 34 The City of Salina Citizen Survey Appendix A: Survey Frequencies Question 4: To what degree are the following problems in Salina Not a Minor Moderate Major Don't problem problem problem problem know Total Crime 0% 22% 58% 17% 3% 100% Drugs 0% 8% 35% 50% 7% 100% Too much growth 41% 24% 19% 3% 13% 100% Lack of growth 22% 25% 24% 13% 15% 100% Graffiti 26% 46% 13% 4% 12% 100% Noise 28% 45% 17% 7% 3% 100% Run down buildings, weed lots, or junk vehicles 8% 38% 33% 16% 4% 100% Taxes 7% 21% 31% 35% 5% 100% Traffic congestion 20% 39% 29% 10% 2% 100% Unsupervised youth 7% 31% 32% 23% 8% 100% Homelessness 13% 42% 21% 6% 18% 100% Weeds 21% 43% 21% 7% 9% 100% Absence of communications from the City of Salina translated into languages other than English 36% 18% 9% 4% 34% 100% Unwanted local businesses 47% 26% 8% 4% 16% 100% Toxic waste or other environmental hazard(s) 30% 24% 17% 3% 27% 100% Question 5: Please rate how safe you feel from the following occurring to you in Salina Neither <..i Very Somewhat safe nor Somewhat Very Don't .E: ai safe safe unsafe unsafe unsafe know Total c (]) Violent crime u .r: (e.g., rape, ~ ro assault, robbery) 15% 38% 20% 20% 6% 1% 100% (]) (fj (]) 0::: Property crimes ro c (e.g., burglary, 0 ~ theft) 5% 36% 19% 28% 11% 1% 100% z >- ..Cl Fire 29% 37% 23% 6% 1% 4% 100% ;" >- (]) C: :J CI) C (]) N :;:; U ro c 0 ~ z (]) .r: I- Report of Results 35 The City of Salina Citizen Survey Appendix A: Survey Frequencies Question 6: Please rate how safe you feel: Neither Very Somewhat safe nor Somewhat Very Don't safe safe unsafe unsafe unsafe know Total In your neighborhood during the day 61% 29% 6% 2% 0% 0% 100% In your neighborhood after dark 26% 42% 13% 14% 4% 1% 100% In Salina's downtown area during the day 59% 29% 6% 3% 0% 3% 100% In Salina's downtown area after dark 10% 35% 18% 20% 10% 8% 100% In Salina's parks during the day 42% 40% 9% 4% 0% 4% 100% In Salina's parks after dark 3% 21% 15% 29% 19% 13% 100% Question 7: During the past twelve months, were you or anyone in your household the victim of any crime? No Yes Don't know Total During the past twelve months, were you or anyone in your household the victim of any crime? 80% 18% 2% 100% Question 8: If yes, was this crime (these crimes) reported to the police? <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: If yes, was this crime (these crimes) reported to the police? No Yes Don't know Total 14% 85% 1% 100% ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Results 36 The City of Salina Citizen Survey Appendix A: Survey Frequencies Question 9: In the last 12 months, about how many times, if ever, have you or other household members done the following things in the City of Salina? More Once or 3 to 12 13 to 26 than 26 Never twice times times times Total Used Salina public libraries or their services 24% 20% 32% 13% 10% 100% Used Salina recreation centers 38% 28% 20% 9% 4% 100% Participated in a recreation program or activity 49% 23% 20% 5% 2% 100% Visited a Salina park 14% 22% 38% 14% 12% 100% Attended a meeting of local elected officials or other local public meeting 76% 16% 6% 1% 1% 100% Watched a meeting of local elected officials or other local public meeting on cable television 41% 30% 22% 6% 1% 100% Recycled used paper, cans or bottles from your home 45% 18% 12% 10% 15% 100% Volunteered your time to some group/activity in Salina 49% 18% 17% 8% 8% 100% Read City of Salina Newsletter 19% 27% 28% 7% 18% 100% Used the Internet for anything 21% 3% 6% 5% 65% 100% Used the Internet to conduct business with Salina 64% 15% 9% 4% 8% 100% Purchased an item over the Internet 41% 15% 26% 7% 12% 100% <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Results 37 The City of Salina Citizen Survey Appendix A: Survey Frequencies Question 10: How do you rate the quality of each of the following services in Salina? Don't Excellent Good Fair Poor know Total Police services 12% 42% 31% 12% 3% 100% Fire services 35% 49% 7% 1% 9% 100% Ambulance/emergency medical services 30% 50% 9% 2% 9% 100% Crime prevention 5% 33% 34% 18% 10% 100% Fire prevention and education 14% 49% 20% 3% 14% 100% Traffic enforcement 10% 39% 31% 16% 3% 100% Garbage collection 33% 52% 11% 1% 3% 100% Recycling 11% 30% 21% 14% 24% 100% Yard waste pick-up 19% 43% 20% 5% 12% 100% Street repair 3% 25% 40% 31% 1% 100% Street cleaning 7% 45% 37% 9% 2% 100% Street lighting 5% 38% 39% 17% 1% 100% Snow removal 9% 39% 35% 15% 2% 100% Sidewalk maintenance 3% 29% 37% 25% 7% 100% Traffic signal timing 5% 34% 37% 23% 2% 100% Amount of public parking 6% 41% 37% 13% 3% 100% Bus/transit services 2% 10% 17% 36% 36% 100% Storm drainage 4% 34% 43% 9% 10% 100% Drinking water 8% 39% 36% 15% 3% 100% Sewer services 7% 50% 31% 3% 9% 100% City parks 23% 55% 18% 2% 2% 100% <..i .E: Recreation programs or classes 13% 45% 20% 4% 18% 100% ai c Range/variety of recreation programs and (]) u classes 11% 42% 22% 6% 18% 100% .r: ~ ro Recreation centers/facilities 9% 44% 28% 5% 14% 100% (]) (fj (]) 0::: Accessibility of parks 24% 52% 20% 1% 4% 100% ro c 0 Accessibility of recreation centers/facilities 14% 50% 22% 4% 11% 100% ~ z >- Appearance/maintenance of parks 22% 55% 18% 2% 3% 100% ..Cl ;" Appearance of recreation centers/facilities 10% 51% 22% 4% 13% 100% >- (]) C: :J Land use, planning and zoning 2% 25% 33% 18% 22% 100% CI) c (]) Code enforcement (weeds, abandoned N :;:; U buildings, etc) 1% 26% 34% 22% 17% 100% ro c Animal control 4% 42% 35% 11% 7% 100% 0 ~ z (]) .r: I- Report of Results 38 The City of Salina Citizen Survey Appendix A: Survey Frequencies Question 10: How do you rate the quality of each of the following services in Salina? Don't Excellent Good Fair Poor know Total Economic development 1% 28% 38% 20% 13% 100% Health services 13% 44% 31% 6% 5% 100% Services to seniors 9% 32% 25% 6% 28% 100% Services to youth 4% 28% 30% 18% 20% 100% Services to low-income people 5% 22% 26% 17% 30% 100% Public library services 32% 42% 14% 0% 11% 100% Variety of library materials 30% 39% 13% 2% 15% 100% Public information services 9% 42% 30% 3% 16% 100% Municipal courts 4% 30% 27% 8% 31% 100% Public schools 8% 39% 28% 10% 16% 100% Cable television 7% 33% 35% 19% 6% 100% <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Results 39 ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Appendix A: Survey Frequencies Question 11: Overall, how would you rate the quality of the services provided by... Excellent Good 51% 31% 33% Fair 35% 43% 46% Poor 6% Don't know Total 100% 100% 100% The City of Salina The Federal Government The State Government 7% 4% 4% 1% 7% 7% 14% 11% Question 12: Have you had any in-person or phone contact with an employee of the City of Salina within the last 12 months? No Yes Total Have you had any in-person or phone contact with an employee of the City of Salina within the last 12 months? 35% 65% 100% Question 13: What was your impression of the employees of the City of Salina in your most recent contact? Excellent Good Fair Poor Don't know Total Knowledge 18% 52% 23% 7% 0% 100% Responsiveness 21% 44% 24% 10% 0% 100% Courtesy 25% 45% 17% 12% 0% 100% Overall Impression 20% 46% 22% 12% 0% 100% <..i c Report of Results 40 The City of Salina Citizen Survey Appendix A: Survey Frequencies Question 14: Please rate your agreement or disagreement with the following statements. Neither Strongly Somewhat agree nor Somewhat Strongly Don't agree agree disagree disagree disagree know Total I receive good value for the City of Salina taxes I pay 5% 28% 23% 21% 14% 8% 100% I am pleased with the overall direction that the City of Salina is taking 6% 28% 26% 24% 9% 7% 100% The City of Salina government welcomes citizen involvement 7% 26% 30% 15% 9% 13% 100% The City of Salina government listens to citizens 4% 20% 27% 23% 15% 11% 100% Question 15: What impact, if any, do you think the economy will have on your family income in the next 6 months? Very positive Somewhat positive Neutral Somewhat negative Very negative Total <..i c What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: 100% 2% 15% 51% 26% 6% ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Results 41 The City of Salina Citizen Survey Appendix A: Survey Frequencies Question 16a: Policy Question 1 Strongly Somewhat Somewhat Strongly Don't support support oppose oppose know Total To what degree would you support or oppose an increase in taxes to fund a community water park facility? 15% 26% 16% 37% 7% 100% Question 16b: Policy Question 2 Strongly Somewhat Somewhat Strongly Don't support support oppose oppose know Total To what degree would you support or oppose the consolidation of City and County government services to eliminate current service duplication? 28% 36% 6% 10% 20% 100% Question 16c: Policy Question 3 Strongly Somewhat Somewhat Strongly Don't support support oppose oppose know Total To what degree would you support or oppose an increase in taxes to fund a new Salina County Expo Center built south of town? 3% 15% 21% 52% 9% 100% Question 16d: Policy Question 4 <..i c NW Quadrant (North of Crawford Street and West of Santa Fe Avenue) SE Quadrant (South of Crawford Street and East of Santa Fe Avenue) Total SW Quadrant (South of Crawford Street and West of Santa Fe Avenue) NE Quadrant (North of Crawford Street and East of Santa Fe Avenue) ai c (]) U .r: ~ ro (]) (fj (]) 0::: Please indicate in which area of the city you live: 34% 100% ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- 17% 28% 21% Report of Results 42 The City of Salina Citizen Survey Appendix A: Survey Frequencies Question 17: Do you live within the City limits of the City of Salina? No Yes 95% Total 100% Do you live within the limits of the City of Salina? 5% Question 18: Employment Status Are you currently employed? No 29% Total 100% Yes 71% Question 18a: Usual Mode of Transportation to Work What one method of transportation do you usually use (for the longest distance of your commute) to travel to work? 95% Motorized vehicle Bus, Rail, Subway, or other public transportation 0% 1% 3% 0% Walk Work at home Other Total 100% Question 18b: Drive Alone or Carpool No Yes Total If you checked the motorized vehicle (e.g. car, truck, van, motorcycle, etc.) box in 18a, do other people usua lIy ride with you to or from work? 78% 22% 100% <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: Usual Mode of Transportation to Work, Including Carpooling Usual mode of transportation to work 75% 20% 0% 1% 3% 0% Motorized vehicle, no others (SOV) Motorized vehicle, with others (MOV) Bus, rail, subway, or other public transportation Walk Work at home Other Total ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- 100% Report of Results 43 The City of Salina Citizen Survey Appendix A: Survey Frequencies Question 19: Length of Residency Less than 2 years 2 to 5 years 6 to 10 years 11 to 20 years More than 20 years Total How many years have you lived in Salina? 8% 13% 12% 16% 51% 100% Question 20: Type of Housing Unit Which best describes the building you live in? One family house detached from any other houses One family house attached to one or more houses Building with two or more apartments or condominiums 72% 11% 14% 2% 1% Mobile home Other Total 100% Question 21: Tenure Status Rented for cash or occupied without cash payment? Owned by you or someone in this house Total Is this house, apartment, or mobile home... 34% 66% 100% <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: Questions 22 to 25: Household Characteristics No Yes Total 74% 26% 100% 86% 14% 100% 77% 23% 100% Do any children age 12 or under live in your household? Do any teenagers ages 13 through 17 live in your household? Are you or any other members of your household aged 65 or older? Does any member of your household have a physical handicap or is anyone disabled? 83% 17% 100% ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Report of Results 44 The City of Salina Citizen Survey Appendix A: Survey Frequencies Question 26: Education What is the highest degree or level of school you have completed? 6% 12th Grade or less, no diploma High school diploma Some college, no degree Associate's degree (e.g. AA, AS) Bachelor's degree (e.g. BA, AB, BS) Graduate degree or professional degree Total 22% 27% 11% 23% 11% 100% Question 27: Annual Household Income How much do you anticipate your household's total income before taxes will be for the current year? 27% Less than $24,999 $25,000 to $49,999 $50,000 to $99,999 $100,000 or more 29% 10% 100% Total 35% Question 28: Ethnicity <..i c ai c (]) U .r: ~ ro (]) (fj (]) 0::: Are you Spanish/Hispanic/Latino? No 96% Yes Total 100% Question 29: Race 4% ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- What is your race? American Indian or Alaskan native Asian or Pacific Islander Black, African American White/Caucasian Percent of Respondents 3% 3% 5% 92% Other Total may exceed 100% as respondents could select more than one category. 3% Report of Results 45 ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina Citizen Survey Appendix A: Survey Frequencies Question 30: Age 18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Total In which category is your age? 8% 22% 16% 22% 11% 9% 13% 100% Question 31: Gender What is your gender? Female 52% 48% Male Total 100% Questions 32 to 34: Voter Status and Activity No Yes Don't know Total Are you registered to vote in your jurisdiction? 16% 81% 3% 100% Did you vote in the last election? 25% 75% 0% 100% Are you likely to vote in the next election? 10% 80% 10% 100% <..i c Report of Results 46 The City of Salina Citizen Survey ApPENDIX B: SURVEY METHODOLOGY Tbe National Citizen Survey ™ was developed to provide local jm;sdictions an accurate, aHordable and easy way to assess and interpret resident opinion about important community issues. W},ile standardization of cjuestion wording and survey methods provide tbe rigor to assure valid results, eac}, jurisdiction bas enougb flexibility to construct a customized version of T},e National Citizen Survey ™ that asl~s residents about bey local services and important local issues. Results oHer insigbt into residents' perspectives about local government performance and as suc}, provide important bencbmarbs for jurisdictions worl~ing on performance measurement. TIle National Citizen Survey "I is designed to help with budget, land use and strategic planning" as well as to communicate with local residents. The National Citizen Survey ™ permits questions to test support for local policies and answers to its cjuestions also speal~ to community trust and involvement in community-building activities as well as to resident demograp},ic cbaracteristics. SampHng Approximately 1,200 house},olds were selected to participate in tbe survey using a stratified systematic sampling metllOd.3 An individual within eac}, household was selected using" the birtbday method.-+ Survey Administration <..i c Selected },ousebolds received tlwee mailings, one weel~ apart, beginning" January 30, 2006. The first mailing was a prenotification postcard announcing the upcoming survey. T},e next mailing contained a letter from the mayor inviting the 11Ousel1Old to participate, a cjuestionnaire and postage-paid return envelope. Tbe final mailing contained a reminder letter and another survey and postage-paid return envelope. A text box in the survey cover letters indicated that Spanish speal~ers could contact the City for a Spanisb translation of t},e survey. Completed surveys were collected over tbe following five weel~s. ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Response Rate and Confidence Intervals of the 1,155 eligible house},olds, 503 completed t},e survey providing a response rate of 44%. Approximately 45 addresses sampled were "vacant" or "not found.s" In general, 3 Systematic sampling is a method that closely approximates random sampling by selecting every Nth address until the desired number of households is chosen. 4 The birthday method is a process to remove bias in the selection of a person within the household by asking the "person whose birthday has most recently passed" to complete the questionnaire. The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys but leaving selection of respondent to household members will lead to bias. 5 "Eligible" households refer to addresses that belong to residences that are not vacant within the City of Salina. Report of Results 47 The City of Salina Citizen Survey Appendix B: Survey Methodology tbe response rates obtained on citizen surveys range from 25% to 40%. The sample of bouse},olds was selected systematically and impartially from a list of residences in tbe United States maintained by t},e U.S. postal service and sold to NRC through an independent vendor. For each household, one adult, selected in an unbiased fasbion, was asl~ed to complete t},e survey. In theory, in 95 cases out of 100, t},e results based on such samples will diHer by no more t},an 5 percentage points in either direction from wbat would have been obtained bad responses been collected from all Salina adults. Tbis diHerence is also called a "margin of error.6" Tbis diHerence from the presumed population finding is referred to as the sampling error. For subg"roups of responses, the margin of sampling error is larger. In addition to sampling error, tile practical diHiculties of conducting' any survey of the public may introduce other sources of error. For example, the failure of some of tbe selected adults to participate in the sample or the diHiculty of including all sectors of the population, such as residents of some institutions or group residences, may lead to somew},at diHerent results. Weighting and Analyzing the Data The surveys were analyzed using the SPSS statistical pacbage. Frecjuency distributions and average (mean) ratings are presented in tbe body of tbe report. Tbe demograpbic cllaracteristics of tbe sample were compared to tbose of the City of Salina as reflected in tbe information sent by staH to National Research Center, Inc. when necessary, survey results were statistically adjusted to reflect tbe lmown population profile. <..i c Generally, only two variables are used in a weighting sc},eme. Known population characteristics are compared to tbe cbaractel;stics of survey respondents. Generally, c},aracteristics chosen as weigbting variables are selected because tbey are not in proportion to what is sllOwn in a jurisdiction's demograp},ic profile and because diHerences in opinion are observed between subgroups of t},ese cbaracteristics. Tbe two socioeconomic characteristics t},at were used to weight the survey results were gender/age and tenure. Otber discrepancies between the wllOle population and tbe sample were also aided by tbe weighting due to tbe intercorrelation of many socioeconomic characteristics, alt},oug}, the percentag'es are not always identical in the sample compared to t},e population norms. The results of t},e weighting sc},eme are presented in the table on the following' page. ai c (]) U .r: ~ ro (]) (fj (]) 0::: ro c o ~ Z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- 6 The margin of error was calculated using the following formula: 1.96 * square root (0.25/400). This margin of error is calculated in the most conservative way. The standard error was assumed to be the greatest for a binomial distribution: 50%/50%. Report of Results 48 The City of Salina Citizen Survey Appendix B: Survey Methodology Weighting Scheme for the City of Salina Citizen Survey Respondent Unweighted Weighted Survey Characteristics Population Norm? Survey Data Data Tenure Rent Home 34% 27% 34% Own Home 66% 79% 66% Type of Housing Unit Single-Family Detached 71% 81% 74% Attached 29% 19% 26% Ethnicity Non-Hispanic 93% 96% 96% Hispanic 7% 4% 4% Race White/Caucasian 88% 91% 89% Non-White 12% 9% 11% Gender Female 51% 57% 51% Male 49% 43% 49% Age 18-34 31% 18% 30% 35-54 38% 35% 38% 55+ 31% 47% 32% Gender and Age <..i Females 18-34 14% 12% 14% .E: ai Females 35-54 19% 19% 19% c (]) u Females 55+ 18% 27% 19% .r: ~ ro Males 18-34 17% 7% 17% (]) (fj (]) 0::: Males 35-54 19% 16% 19% ro c Males 55+ 13% 20% 13% 0 ~ z >- ..Cl ;" >- (]) C: :J CI) C (]) N :;:; U ro c 0 ~ 7 Source: 2000 Census z (]) .r: I- Report of Results 49 The City of Salina Citizen Survey ApPENDIX C: SURVEY MATERIALS Tbe following pages contain copies of the survey materials sent to randomly selected },ouse},olds within t},e City of Salina. All housellOlds selected for inclusion in the study were first sent a prenotification postcard informing them that tbey would be receiving a cjuestionnaire wit},in tbe following weel~. A weel~ later, a cover letter and survey were sent, with a postag'e paid return envelope. Two weel~s later a second cover letter and survey were sent. 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CIl 0) o 0) - c 0) E CIl - c 0) ::c ~ ~ .?o 0) I.... 0) U C (f) 0) - c 0) E CIl - c 0) ::c ~ ~ .?o 0) I.... 0) U C (f) 0)0) .!: -0 >- ._ CIl 0.2 ..c::!; CIlI.... 1....0 0>. .cCll 0)2: o 0)0) .!: -0 >- ._ CIl 0.2 ..c<( CIlI:::: 1....0 0>. .cCll 0)2: o City of Salina February 2006 Dear Salina Resident: The City of Salina wants to know what you think about our community and municipal government. You have been randomly selected to participate in Salina's 2006 Citizen Survey. En este documento la Ciudad Ie provee a usted una oportunidad importante para decirnos 10 que piensa de los servicios de la Ciudad, y para darnos su opinion de la calidad de vida aquf en Salina. Se selecciono su hogar al azar para participar en esta encuesta. Si usted no puede completar la encuesta incluida en ingles por favor lIamenos al 785-309-5700, para pedir una copia de la encuesta en espaiiol. Todas sus respuestos quedaran completamente anonimas. jDeseamos sus opiniones! Favor de regresar la Encuesta in el sobre prepagado adjunto. Muchas gracias. Please take a few minutes to fill out the enclosed Citizen Survey. Your answers will help the City Commission make decisions that affect our community. You should find the questions interesting and we will definitely find your answers useful. Please participate! To get a representative sample of Salina residents, the adult (anyone 18 years or older) in your household who most recently had a birthday should complete this survey. Year of birth of the adult does not matter. Please have the appropriate member of the household spend a few minutes to answer all the questions and return the survey in the enclosed postage-paid envelope. Your responses will remain completely anonymous. Your participation in this survey is very important - especially since your household is one of only a small number of households being surveyed. If you have any questions about the Citizen Survey please call 785-309-5700. Please help us shape the future of Salina. Thank you for your time and participation. Sincerely, ~~ Deborah Divine Mayor City of Salina . P.O. Box 736 . Salina, Kansas 67402-0736 City of Salina February 2006 Dear Salina Resident: About one week ago, you should have received a copy of the enclosed survey. If you completed it and sent it back, we thank you for your time and ask you to discard this survey. Please do not respond twice. If you have not had a chance to complete the survey, we would appreciate your response. The City of Salina wants to know what you think about our community and municipal government. You have been randomly selected to participate in the City of Salina Citizen Survey. En este documento la Ciudad Ie provee a usted una oportunidad importante para decirnos 10 que piensa de los servicios de la Ciudad, y para darnos su opinion de la calidad de vida aquf en Salina. Se selecciono su hogar al azar para participar en esta encuesta. Si usted no puede completar la encuesta incluida en ingles, por favor lIamenos al 785-309-5700, para pedir una copia de la encuesta en espafiol. Todas sus respuestos quedaran completamente anonimas. jDeseamos sus opiniones! Favor de regresar la Encuesta in el sobre prepagado adjunto. Muchas gracias. Please take a few minutes to fill out the enclosed Citizen Survey. Your answers will help the City Commission make decisions that affect our community. You should find the questions interesting and we will definitely find your answers useful. Please participate! To get a representative sample of Salina residents, the adult (anyone 18 years or older) in your household who most recently had a birthday should complete this survey. Year of birth of the adult does not matter. Please have the appropriate member of the household spend a few minutes to answer all the questions and return the survey in the enclosed postage-paid envelope. Your responses will remain completely anonymous. Your participation in this survey is very important - especially since your household is one of only a small number of households being surveyed. If you have any questions about the Citizen Survey please call 785-309-5700. Please help us shape the future of Salina. Thank you for your time and participation. Sincerely, ~~ Deborah Divine Mayor City of Salina . P.O. Box 736 . Salina, Kansas 67402-0736 THE CITY OF SALINA 2006 CITIZEN SURVEY Please complete this questionnaire if you are the adult (age 18 or older) in the household who most recently had a birthday. The adult's year of birth does not matter. Please circle the response that most closely represents your opinion for each question. Your responses are anonymous and will be reported in group form only. 1. Please circle the number that comes closest to your opinion for each of the following questions: Excellent How do you rate Salina as a place to live? ...........................................1 IHow do y'ou rate y'our neighborhood as a Rlace to live? .......................1 How do you rate Salina as a place to raise children? ...........................1 IHow do y'ou rate Salina as a Rlace to work? .........................................1 How do you rate Salina as a place to retire?.........................................1 IHow do y'ou rate the overall Quality. of life in Salina? .............................1 Good 2 2 2 2 2 2 Fair 3 3 3 3 3 3 2. Please rate each of the following characteristics as they relate to Salina as a whole: Excellent Good Fair Sense of community ..............................................................................1 2 3 lope~i~:~:ea~~c~~~~~~~~~~. .~.~ .~~.~. .~.~.~.~.~.~.i~~. ~~~~~~~. :.~~:.~~ .~~..........1 2 3 Overall appearance of Salina ................................................................1 2 3 IQRRortunThies to attend cultural activities...............................................1 2 3 Shol?ping..E.l?portunities..........................................................................1 2 3 lAir Q~Y ..............................................................................................1 2 3 Recreational opportunities .....................................................................1 2 3 b!QQ..QP..l2ortunities ...................................................................................1 2 3 Access to affordable quality housing .....................................................1 2 3 IAccess to affordable Quality. child care ..................................................1 2 3 Access to affordable quality health care................................................1 2 3 IAccess to affordable Quality. food........................................................... 1 2 3 Ease of car travel in Salina....................................................................1 2 3 lEase of bicycle travel in Salina..............................................................1 2 3 Ease of walking in Salina.......................................................................1 2 3 rEducational oRRortunities ......................................................................1 2 3 Overall image/reputation of Salina ........................................................1 2 3 Ibverall gualifY."Qf new develoRment in Salina........................................ 1 2 3 3. Please rate the speed of growth in the following categories in Salina over the past 2 years: Much too slow P..2.~lation growth ............................................................ 1 rRetail growth (~, restaurants etc.)............................ 1 Jobs growth ..................................................................... 1 Poor Don't know 4 5 4 5 4 5 4 5 4 5 4 5 Poor Don't know 4 5 4 5 I 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 Somewhat Right Somewhat Much Don't too slow amount too fast too fast know 2 3 4 5 6 2 3 4 5 6--' 2 3 4 5 6 ~~ National Citizen SurveyTM Page 1 of 5 5. Please rate how safe you feel from the following occurring to you in Salina: Very Somewhat Neither safe Somewhat Very Don't safe safe nor unsafe unsafe unsafe know Violent crime (e.g., rape, assault, robbery) ..................... 1 2 3 4 5 6 IEr2l2ertY. crimes (ig..., burg.!illy., theft) .............................. 1 2 3 4 5 6 Fire ..................................................................................1 2 3 4 5 6 6. Please rate how safe you feel: Very Somewhat Neither safe Somewhat Very Don't safe safe nor unsafe unsafe unsafe know In your neighborhood during the day............................... 1 2 3 4 5 6 liiLyour neighborhood after dark ......................................1 2 3 4 5 6 In Salina's downtown area during the day....................... 1 2 3 4 5 6 Iln Salina's downtown area after dark .............................. 1 2 3 4 5 6 In Salina's parks during the day....................................... 1 2 3 4 5 6 rln Salina's Rarks after dark ..............................................1 2 3 4 5 6 4. To what degree, if at all, are the following problems in Salina: Not a problem Crime.....................................................................................................1 IQrygs .................................................................................................... .1 Too much g rowth .................................................................................. .1 ILack of growth..................................................................................... ..1 Graffiti................................................................................................... .1 INoise..................................................................................................... .1 Run down buildings, weed lots, or junk vehicles ...................................1 ~~.....................................................................................................1 Traffic congestion................................................................................. .1 ~l2ervised y.outh.............................................................................. .1 Homelessness ...................................................................................... .1 rWeeds................................................................................................... .1 Absence of communications from the City of Salina translated into languages other than English..........................................................1 IUnwanted"local businesses.. .'.............................................................. ..1 Toxic waste or other environmental hazard(s) ......................................1 The City of Salina Minor Moderate Major Don't problem problem problem know 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 7. During the past twelve months, were you or anyone in your household the victim of any crime? o No -+ Go to question #9 0 Yes -+ Go to question #8 0 Don't know 8. If yes, was this crime (these crimes) reported to the police? o No 0 Yes 0 Don't know <..i c ~- (]) c (]) U .r: () Iii (]) (fj (]) 0::: ro c o ~ Z <0 o o <;i o o N @ 9. In the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Salina? Never Used Salina public libraries ortheir services.........................................1 IUsed Salina recreation centers .............................................................1 Participated in a recreation program or activity .....................................1 I\iiSIT8d a neighborhood or CitY_l2ark .................................................... ..1 Attended a meeting of local elected officials or other local public meeti ng........................................................................................... .1 Watched a meeting of local elected officials or other local public meeting on cable television .............................................................1 Recycled used paper, cans or bottles from your home .........................1 I\7OiUnteered y'ou71:ime to some g!:Q!!l2/activity in Salina ........................1 Read Salina Newsletter........................................................................ .1 IUsed the Internet for anything ...............................................................1 Used the Internet to conduct business with Salina................................1 IPurchased an item over the Internet .....................................................1 ~~ National Citizen SurveyTM Once or 3 to 12 13 to 26 More than twice times times 26 times 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5--' 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 Page 2 of 5 ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- 10. How do you rate the quality of each of the following services in Salina? Excellent Police services..................................................................................... ..1 IFire services......................................................................................... .1 Ambulance/emergency medical services ..............................................1 l~riill~...I;!revention .=.......................................................................... ..1 Fire prevention and education ...............................................................1 rrratfic enforcement............................................................................... .1 Garbage collection .................................................................................1 rRecycling .............................................................................................. .1 Yard waste pick-up ................................................................................1 IStreet rel;!air~................................................................................ ..1 Street cleaning..................................................................................... ..1 IStreet li9.!iliD.g........................................................................................ .1 Snow removal ..................................................................................... .1 ISidewalk maintenance......................................................................... ..1 Traffic signal timing ................................................................................1 IAmount of I;!ublic Rarking ...................................................................... .1 Bus/transit services.............................................................................. ..1 IStorm drainage..................................................................................... .1 Drinking water....................................................................................... .1 ISewer services..................................................................................... .1 City parks............................................................................................. ..1 IR8creation I;!rograms or classes .......................................................... ..1 Range/variety of recreation programs and classes ...............................1 IR8Creation centers/facilities .=............................................................. .1 Accessibility of parks.............................................................................1 IAccessiDiiity.OT recreation centers/facilities.......................................... .1 Appearance/maintenance of parks........................................................1 I6R"Rearance of recreation centers/facilities ...........................................1 Land use, planning and zoning .............................................................1 ICode enforcement (weeds, abandoned building~, etc) ........................1 Animal control ...................................................................................... .1 IEconomic develol2ment ........................................................................ .1 Health services..................................................................................... .1 IServices to seniors............................................................................... .1 Services to youth ...................................................................................1 IServices to low-income l;!eol;!le............................................................ ..1 Public library services ............................................................................1 ~y of librarY. materials .....................................................................1 Public information services ....................................................................1 l!2!llil@l;!al courts................................................................................... .1 Public schools....................................................................................... .1 ICable television.................................................................................... .1 11. Overall, how would you rate the quality of the services provided by... Excellent The City of Salina? ................................................................................1 IThe Federal Government? ....................................................................1 The State Government? ........................................................................1 The City of Salina Good Fair Poor Don't know 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5--' 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 Good Fair Poor Don't know 2 3 4 5 2 3 4 5 2 3 4 5 <..i c ~- (]) c (]) U .r: () Iii (]) (fj (]) 0::: ro c o ~ Z <0 o o <;i o o N @ 12. Have you had any in-person or phone contact with an employee of the City of Salina within the last 12 months (including police, receptionists, planners or any others)? o No -+ Go to question #14 0 Yes -+ Go to question #13 13. What was your impression of employees of the City of Salina in your most recent contact? (Rate each characteristic below.) Excellent Knowledge..................................................................................... .1 ~I;!onsiveness............................................................................. .1 Courtesy..........................................................................................1 IOverall iml;!ression ..........................................................................1 ~~ National Citizen SurveyTM Good Fair Poor Don't know 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 Page 3 of 5 ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- The City of Salina 14. Please rate the following statements by circling the number that most clearly represents your opinion: Strongly Somewhat Neither agree Somewhat Strongly Don't aqree aqree nor disaqree disaqree disaqree know I receive good value for the City of Salina taxes I pay.... 1 2 3 4 5 6 I am pleased with the overall direction that the City of Salina is taking.......................................................... 1 2 3 4 5 6 The City of Salina government welcomes citizen involvement ............................................................... 1 2 3 4 5 6 IThe City. of Salina government listens to citizens............ 1 2 3 4 5 6 15. What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: o Very positive 0 Somewhat positive 0 Neutral 0 Somewhat negative 0 Very negative 16. Please check the response that comes closest to your opinion for each of the following questions: a. To what degree would you support or oppose an increase in taxes to fund a community water park facility? o Strongly support o Somewhat support o Somewhat oppose o Strongly oppose o Don't know b. To what degree would you support or oppose the consolidation of City and County government services to eliminate current service duplication? o Strongly support o Somewhat support o Somewhat oppose o Strongly oppose o Don't know c. To what degree would you support or oppose an increase in taxes to fund a new Salina County Expo Center built south of town? o Strongly support o Somewhat support o Somewhat oppose o Strongly oppose o Don't know <..i c d. Please indicate in which area of the city you live: o NW Quadrant (North of Crawford Street and West of Santa Fe Avenue) o SW Quadrant (South of Crawford Street and West of Santa Fe Avenue) o NE Quadrant (North of Crawford Street and East of Santa Fe Avenue) o SE Quadrant (South of Crawford Street and East of Santa Fe Avenue) ~- (]) c (]) U .r: () Iii (]) (fj (]) 0::: ro c o ~ Z <0 o o <;i o o N @ ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- ~~ National Citizen SurveyTM Page 4 of 5 The City of Salina Our last questions are about you and your household. Again, all of your responses to this survey are completely anonymous and will be reported in group form only. 17. Do you live within the City limits of the City of Salina? o No 0 Yes 18. Are you currently employed? o No -+ Go to question #19 o Yes -+ Go to question #18a 18a.What one method of transportation do you usually use (for the longest distance of your commute) to travel to work? o Motorized vehicle (e.g. car, truck, van, motorcycle etc...) o Bus, Rail, Subway, or other public transportation o Walk o Work at home o Other 18b.lf you checked the motorized vehicle (e.g. car, truck, van, motorcycle, etc.) box in 18a, do other people (adults or children) usually ride with you to or from work? o No 0 Yes 19. How many years have you lived in Salina? o Less than 2 years 0 11-20 years o 2-5 years 0 More than 20 years o 6-10 years 20. Which best describes the building you live in? o One family house detached from any other houses o House attached to one or more houses (e.g., a duplex or town home) o Building with two or more apartments or condominiums o Mobile home o Other 21. Is this house, apartment, or mobile home... o Rented for cash or occupied without cash payment? o Owned by you or someone in this house with a mortgage or free and clear? 22. Do any children 12 or under live in your household? o No 0 Yes 23. Do any teenagers aged between 13 and 17 live in your household? o No 0 Yes 24. Are you or any other members of your household aged 65 or older? o No 0 Yes 25. Does any member of your household have a physical handicap or is anyone disabled? o No 0 Yes 26. What is the highest degree or level of school you have completed? (mark one box) o 12th Grade or less, no diploma o High school diploma o Some college, no degree o Associate's degree (e.g. AA, AS) o Bachelor's degree (e.g. BA, AB, BS) o Graduate degree or professional degree 27. How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) o Less than $24,999 o $25,000 to $49,999 o $50,000 to $99,999 o $100,000 or more 28. Are you Spanish/Hispanic/Latino? o No 0 Yes 29. What is your race? (Mark one or more races to indicate what race you consider yourself to be) o American Indian or Alaskan native o Asian or Pacific Islander o Black, African American o White/Caucasian o Other 30. In which category is your age? o 18-24 years 0 55-64 years o 25-34 years 0 65-74 years o 35-44 years 0 75 years or older o 45-54 years 31. What is your sex? o Female 0 Male 32. Are you registered to vote in your jurisdiction? o No 0 Yes 0 Don't know 33. Did you vote in the last election? o No 0 Yes 0 Don't know 34. Are you likely to vote in the next election? o No 0 Yes 0 Don't know Thank you for completing this survey. Please return the completed survey in the postage paid envelope to: National Research Center, Inc., 3005 30th St., Boulder, CO 80301 ~~ National Citizen SurveyTM Page 5 of 5 <..i c ~- (]) c (]) U .r: () Iii (]) (fj (]) 0::: ro c o ~ Z <0 o o <;i o o N @ ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- City of Salina Febrero 2006 Estimado Residente de Salina: La Ciudad de Salina desea saber 10 que usted piensa del gobierno de nuestra comunidad y municipalidad. Usted ha sido seleccionado al azar para participar en la Encuesta de la Ciudad de Salina para el ano 2006. Por favor tome unos minutos para contestar la Encuesta adjunta. Sus respuestas ayudaran a la Comision de la Ciudad a tomar decisiones que afectan nuestra comunidad. Usted encontrara que las preguntas son interesantes y sus respuestas seran de mucha ayuda. Por favor participe. Para obtener un modelo representativo de los residentes de Salina, el adulto (alguien mayor de 18 anos) de su casa que haya celebrado mas recientemente su cumpleanos, es quien debe contestar esta encuesta. EI ano de nacimiento del adulto no importa. Por favor solicftele a la persona indicada de su casa que tome unos minutos para contestar todas las preguntas y regrese la encuesta en el sobre prepagado adjunto. Sus respuestas se mantendran completamente anonimas. Su participacion en esta encuesta es muy importante - sobretodo porque su casa es una de las pocas seleccionadas para completar esta encuesta. Si usted tiene cualquier pregunta sobre la Encuesta por favor lIame al teletono 785-309-5700. Por favor ayudenos a moldear el futuro de Salina. Gracias por su tiempo y participacion. Atentamente, ~~ Deborah Divine Mayor City of Salina . P.O. Box 736 . Salina, Kansas 67402-0736 ENCUESTA CIUDADANA DEL 2006 DE LA CIUDAD DE SALINA Por favor complete este cuestionario si usted es el adulto (18 anos 0 mas) de su casa que mas recientemente haya celebrado su cumpleanos. EI ano de nacimiento del adulto no importa. Por favor encierre en un circulo la respuesta que mejor represente su opinion en cada pregunta. Sus respuestas son anonimas y solo seran reportadas en forma general. 1. Por favor haga un circulo en el numero que mejor represente su opinion para cada una de las siguientes preguntas: Excelente ~C6mo evalua a Salina como lugar de residencia? .............................1 [~C6mo evalua su vecindario como lugar de residencia?......................1 ~C6mo evalua la ciudad de Salina como lugar para criar a sus hijos? 1 kDe gue manera clasifica Salina como lugarde trabajo?.....................1 ~C6mo evalua la ciudad de Salina como lugar para retirarse? ............1 [(,C6mo evalua la calidad de vida en generalen la ciudad de Salina?..1 Bueno Pasable Baio No se 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2. Por favor evalue la forma en que cada una de las siguientes caracteristicas se relaciona en general con la ciudad de Salina: Excelente Sentido de cooperaci6n comunitaria .....................................................1 ~p-taci6n de la comunidad a gente de diferentes antecedentes........ 1 Aspecto general de la ciudad de Salina ................................................1 1QR0000000dades Qara asistir a actividades culturales..............................1 Suficientes lugares de compra ..............................................................1 ICalidad del medio ambiente (~.).........................................................1 Oportunidades de recreaci6n ................................................................1 IQQortunidades de emQleo .............................. ..................................... ..1 Disponibilidad de viviendas a precios accesibles..................................1 lGUarderfas infantiles a p-recios accesibles........................................... .1 Asistencia medica a precios accesibles ................................................1 IAcceso a comida de buena calidad a un costo razonable ....................1 Facilidad para andar en carro................................................................1 IFacilidad p-ara andar en bicicleta ...........................................................1 Facilidad para caminar ......................................................................... .1 lQp-ortunidades educativas................................................................... ..1 l~g~putaci6n g~de Salina......:.;.;.:..........................................1 lCalidad general de desarrollo nuevo en Salina .....................................1 Bueno Pasable Baio No se 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5--' 3. Por favor evalue la rapidez de crecimiento durante los ultimos 2 anos en las siguientes categorias: demasiado lento Crecimiento de la poblaci6n ............................................ 1 ICrecimiento del comercio (tiendas, restaurantes, etc.)... 1 Aumento de oportunidad de empleo ...............................1 un poco lento 2 2 2 ~~ National Citizen SurveyTM cantidad apropiada 3 3 3 un poco rapido 4 4 4 muy rapido 5 5 5 no se 6 6 6 Page 1 of 5 La Ciudad de Salina 4. lA que nivel, si es que existe alguno, se encuentran los siguientes problemas en la ciudad de Salina?: nobill'. problema Crimen.................................................................................................. .1 IQrQgas .................................................................................................. .1 Demasiado crecimiento ........................................................................ .1 IFalta de crecimiento ..............................................................................1 Graffiti................................................................................................... .1 IRu ido .................................................................................................... .1 Edificios sin mantenimiento, terrenos con mala hierba, vehfculos abandonados ..................................................................................1 lloJRuestos ............................................................................................ ..1 Congestion de transito.......................................................................... .1 puventud sin sUj:2ervision .......................................................................1 1.!l2!,gencia ............................................................................................. .1 rMala hierba / maleza .............................................................................1 Ausencia de comunicaciones del Ciudad de Salina traducidas a idiomas excepto el ingles ............................................................................ .1 ~gocios locales no deseados............................................................ ..1 Desecho toxico u otro(s) peligro(s) ambiental(es).................................1 5. Por favor indique que tan seguro se siente contra las cosas que podrian ocurrirle a usted en Salina: muy mas 0 menos ni seguro mas 0 menos muy no sequro sequro ill insequro insequro insequro se Crimenes violentos (Ej. violacion, asalto, robo) .............. 1 2 3 4 5 6 IDelitos contra su j:2roRiedad (~j. asalto, robo) ................. 1 2 3 4 5 6 Incendios ......................................................................... 1 2 3 4 5 6 6. Por favor indique que tan seguro se siente: muy mas 0 menos ni seguro mas 0 menos muy no sequro sequro ill insequro insequro insequro se En su vecindario durante el dfa ....................................... 1 2 3 4 5 6 IEn su vecindario durante la noche .................................. 1 2 3 4 5 6 En el centro de la ciudad durante el dfa .......................... 1 2 3 4 5 6 rEn el centro de la ciudad durante la noche .....................1 2 3 4 5 6 En los parques durante el dfa.......................................... 1 2 3 4 5 6 ~Rargues durante la noche..................................... 1 2 3 4 5 6 problema problema qran no menor moderado problema se 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5--' 2 3 4 5 2 3 4 5 2 3 4 5 7. Durante los ultimos 12 meses, lusted 0 alguno de los miembros de su familia fue victima de algun crimen o No -+ Vaya a la pregunta #9 0 Si -+ Vaya a la pregunta #8 0 No se 8. lSi usted marco si, denuncio esos crimenes a la policia? o No 0 Si 0 No se <..i c 162 3 a 12 13 a 26 mas de veces veces veces 26 veces 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5--' 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 ~- (]) c (]) U .r: () Iii (]) (fj (]) 0::: ro c o ~ Z <0 o o <;i o o N @ 9. Durante los ultimos 12 meses, lcuantas veces (usted 0 algun miembro de su familia) participo en las siguientes actividades en la ciudad de Salina? Nunca Utilizo las bibliotecas publicas de Salina y sus servicios ......................1 IUtilizo los centros de recreacion de Salina ...........................................1 Participo en programas 0 actividades recreativas.................................1 l\iiSIT6un Rargue del vecindario 0 de la ciudad ......................................1 Asistio a una reunion de autoridades locales u otra reunion publica ...1 Vio por cable (TV) una reunion de autoridades locales u otra reunion j:2ublica............................................................................... .1 Reciclo papel, latas 0 bote lias en su casa ............................................1 rTrabajo~aevoluntario en algun 9ll!.Ro 0 actividad .................................1 Leyo el boletfn de la ciudad ...................................................................1 lOtilizo la Internet Rara cualguier cosa ...................................................1 Utilizo la Internet para hacer negocios con la ciudad de Salina............1 ~Rro cualg~Rroducto a traves de la Internet ...............................1 ~~ National Citizen SurveyTM ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- Page 2 de 5 La Ciudad de Salina 10. lC6mo evalua la calidad de cada uno de los siguientes servicios en la ciudad de Salina? Excelente Servicios de la Policfa............................................................................1 IServicios de Bomberos......................................................................... .1 Servicios de Ambulancia / Medicos de Emergencia .............................1 IPrevencion de Crfmenes .......................................................................1 Educacion y Prevencion contra Incendios ............................................1 l!!!mosicion de las Ley'es de Transito .....................................................1 Recoleccion de Basura......................................................................... .1 rReciclaje ............................................................................................... .1 Recoleccion de Desechos del Patio Gardfn) ........................................1 ~p-aracion de Calles ........................~...........................................1 Limpieza de Calles............................................................................... .1 [iiLiminacion de Calles........................................................................... ..1 Removimiento de Nieve ......................................................................1 IMantenimiento de Aceras / Veredas .....................................................1 Regulacion de Sematoros / Sefiales de Transito ..................................1 l:Qllip-onibilidad de Estacionamiento Publico........................................... 1 Servicios de Autobus / Transporte ........................................................1 ~jes .............................................................................................. ..1 Agua Potable .........................................................................................1 lServicios de Cafierfa ............................................................................ .1 Parques de Ciudad ............................................................................... .1 lCiaSes 0 Programas Recreativos ..........................................................1 Cantidad /Variedad de Clases 0 Programas Recreativos....................1 ICentros de Recreacion ..........................................................................1 Accesibilidad a los Parques...................................................................1 IAccesioJiidad a los C8iitrosaeRecreacion ...........................................1 Aspecto y Mantenimiento de Parques...................................................1 ~QectOde los Centros de Recreacion .................................................1 Uso, Planificacion y Zonificacion de Terreno ........................................1 Imposicion de las Ordenanzas (mala hierba, maleza, edificios abandonados, etc.) ...........................................................1 Control de Animales .............................................................................1 IDesarrollo Economico............................................................................1 Servicios de Salud ............................................................................... ..1 Servicios para Personas Mayores (de la tercera edad, ciudadanos de oro, "seniors") .........................................................1 Servicios para Jovenes .........................................................................1 IServicios p-ara Personas de Bajos Recursos ........................................1 Servicios de Bibliotecas Publicas ..........................................................1 rVariedad de Materiales en la Biblioteca ................................................1 Servicios de Informacion Publica ..........................................................1 ICortes Municip.ales ............................................................................... .1 Escuelas Publicas................................................................................. .1 ITelevision p'or Cable............................................................................. .1 11. En general, lc6mo evalua usted los servicios suministrados pOL.. Excelente la Ciudad de Salina................................................................................1 lei Gobierno Federal...............................................................................1 el Gobierno Estatal ................................................................................1 Bueno Pasable Baio No se 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5--' 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 Bueno Pasable Baio No se 2 3 4 5 2 3 4 5 2 3 4 5 <..i c ~- (]) c (]) U .r: () Iii (]) (fj (]) 0::: ro c o ~ Z <0 o o <;i o o N @ 12. lHa tenido contacto personal 0 por teletono con algun empleado de la ciudad de Salina durante los ultimos 12 meses (incluyendo policias, recepcionistas, planificadores u otros)? o No -+ Vaya a la pregunta #14 0 Sf -+ Vaya a la pregunta #13 ~~ National Citizen SurveyTM Page 3 de 5 ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- La Ciudad de Salina 13. l.Cual fue su impresion de los empleados de Ciudad de la ciudad de Salina en su mas reciente contacto? (Evalue cada caracteristica abajo.) Excelente Conocimiento ................................................................................. .1 ~Ratfa ......................................................................................... .1 Cortes[a.......................................................................................... .1 I!illRresi6n General.......................................................................... .1 Bueno Pasable Baio No se 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 14. Por favor evalue las siguientes declaraciones haciendo un circulo en el numero que represente mejor su opinion: Completamente Mas 0 menos Ni de acuerdo Mas 0 menos Completamente No de acuerdo de acuerdo ill en desacuerdo en desacuerdo en desacuerdo se Recibo un valor bueno por los Ciudad de los impuestos de Salina que pago............................... 1 Estoy satisfecho con la direcci6n general que los Ciudad de Salina EI gobierno Ciudad de Salina promueve la participaci6n ciudadana............................................................... 1 IsLgobierno Ciudad de Salina escucha a los ciudadanos 2 3 4 5 6 2 1 3 2 4 3 5 4 6 5 6 15. l.Que impacto, si existe, piensa usted que la economia tendra en los ingresos de su familia en los proximos 6 meses? Usted piensa que el impacto sera: o Muy positivo 0 Mas 0 menos positivo 0 Neutral 0 Mas 0 menos negativo 0 Muy negativo 16. Por favor marque la respuesta que mas se acerca a su opinion para cada una de las siguientes preguntas: a. l.Hasta que punto apoyaria 0 se opondria a un aumento de impuestos para financiar un parque acuatico comunitario? o Fuertemente apoyarfa o Algo apoyarfa o Algo me opondrfa o Fuertemente me opondrfa o No se b. l.Hasta que punto apoyaria 0 se opondria a la consolidacion de servicios gubernamentales de la Ciudad y el Condado para eliminar la actual duplicacion de servicios? o Fuertemente apoyarfa o Algo apoyarfa o Algo me opondrfa o Fuertemente me opondrfa o No se <..i c c. l.Hasta que punto apoyaria 0 se opondria a un aumento de impuestos para financiar un nuevo Centro Expo del Condado de Salina construido al sur del pueblo? o Fuertemente apoyarfa o Algo apoyarfa o Algo me opondrfa o Fuertemente me opondrfa o No se ~- (]) c (]) U .r: () Iii (]) (fj (]) 0::: ro c o ~ Z <0 o o <;i o o N @ d. Por favor indique en cual area de la ciudad vive usted: o Cuadrante NO (al Norte de la Calle Crawford y al Oeste de la Avenida Santa Fe) o Cuadrante SO (al Sur de la Calle Crawford y al Oeste de la Avenida Santa Fe) o Cuadrante NE (al Norte de la Calle Crawford y al Este de la Avenida Santa Fe) o Cuadrante SE (al Sur de la Calle Crawford y al Este de la Avenida Santa Fe) ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- ~~ National Citizen SurveyTM Page 4 de 5 La Ciudad de Salina Nuestras ultimas preguntas son acerca de usted y su hogar. De nuevo, todas las respuestas son anonimas y serim reportadas en forma general. 17. lVive dentro de los limites Ciudad del Ciudad de Salina? o No 0 Sf 18. lEsta actualmente empleado? o No -+ Vaya a la pregunta #19 o Sf -+ Vaya a la pregunta #18a 18a. lQue tipo de transporte utiliza usualmente (para la parte mas larga de su viaje) para ir al trabajo? o Vehfculo motorizado (Ej. carro, camioneta, van, motocicleta, etc....) o Autobus, tren, metro, u otro servicio publico de transporte o Camina o Trabaja en la casa o Otro 18b. Si marco la pregunta 18a de vehiculo motorizado (Ej. carro, camioneta, van, motocicleta), lhay otro familiar (adultos 0 ninos) que usualmente viaja con usted a 0 del trabajo? o No 0 Sf 19. lCuantos anos tiene usted viviendo en Salina? o Menos de 2 afios 0 11-20 afios o 2-5 afios 0 Mas de 20 afios o 6-10 afios 20. lCual de las siguientes opciones describe mejor la vivienda (edificio) en la que reside? o Casa familiar separada de cualquier otra casa o Casa unida a una 0 mas casas (Ej. duplex, town home) o Edificio con 2 0 mas apartamentos 0 condominios o Casa rodante / trailer o Otro 21. lEs esta casa, apartamento 0 casa rodante / trailer es... o Alquilada 0 la ocupa sin pago? o Propia, 0 alguno de su familia la paga con hipoteca 0 ya esta paga? 22. lHay ninos de 12 anos 0 menores que viven en su casa? o No 0 Sf 23. lHay adolescentes de edades comprendidas entre 13-17 que viven en su casa? o No 0 Sf 24. l Tiene usted 0 cualquiera de los miembros de su familia 65 anos 0 mas? o No 0 Sf 25. lHay algun miembro de su familia que tenga incapacidad fisica 0 que este inhabilitado? o No 0 Sf 26. lCual es el nivel de estudio mas alto que usted alcanzo? (marque solo uno) o Grado 12 6 menos, sin diploma o Diploma de preparatoria / secundaria o Algo de universidad, sin titulo o Grado asociado (Ej. tecnico en artes 0 ciencias) o Licenciatura (Ej. ciencias y artes) o Grado profesional (master, doctorado) 27. lCuanto cree usted que sera el ingreso de su familia antes de impuestos para el ano actual? (Por favor incluya en su ingreso total todo ingreso de todas las personas de su casa.) o Menos de $24,999 o $25,000 a $49,999 o $50,000 a $99,999 o $100,0000 mas 28. lEs usted Hispano / Latino? o No 0 Sf 29. lCual es su raza? (Marque uno 0 mas grupos que indiquen 10 que usted se considera.) o American Indian or Alaskan native o Asian or Pacific Islander o Black, African American o White/Caucasian o Otro <..i c ~- (]) c (]) U .r: () Iii (]) (fj (]) 0::: ro c o ~ Z <0 o o <;i o o N @ 30. lEn que categoria esta su edad? o 18-24 afios 0 55-64 afios o 25-34 afios 0 65-74 afios o 35-44 afios 0 75 afios 0 mas o 45-54 afios 31. lCual es su sexo? o Femenino o Masculino 32. lEsta registrado para votar en su jurisdiccion? o No 0 Sf 0 No se 33. lVoto en las ultimas elecciones? o No 0 Sf 0 No se ;" >- (]) C: :J CI) C (]) N :;:; U ro c o ~ Z (]) .r: I- 34. lCree que votara en las proximas elecciones? o No 0 Sf 0 No se Gracias por completar esta encuesta. Por favor regrese la encuesta en el sobre prepagado a: National Research Center, Inc., 3005 30th St., Boulder, CO 80301 ~~ National Citizen SurveyTM Page 5 de 5 roO) 0"8; -o~ OJ 00 2oo20,--z '-0000_0) oroo<c-o~ ~Oo...o..."SE Q::+-'(/) 00) ~:J (])o... u::: N o N E CO 000 C") roO I"- 000::: 9 ~~ ~ '::t:,(/) "<t -..c I"- roooCOCO ~<CC")(/) ro1i)I"-'::t:, (/) 0) >< _ '+->Oro O>(])C Z'oo'fii (3go...(/) 'S ~ .. U 'I C .- ~ ..c 00 . .- "'0 C 0) ro 00 Cl..o (/)- '- (,) .Ea3 25 ~ .- 0) +-'..1<: ro ro E 0) '-Cl.. .Eoo C 00 -0) o+-, ro'C C '- ro ro ro Cl.. 1:: -E~~ o C 0 g 0) ~ O)CCl.. -0 00 .8 '(3 :.c C ro .2, E ~ "'0'-_ <C.Ero C '- .- ro Cl.. ~~" ~<---\,~-~ . l. I' ~, _ ~ L""~ :>"- - . PO Box 736. Salina, KS 64702. T: (785) 309-5700 . F: (785) 820-8532 . www.salina-ks.gov The City of Salina, Kansas Summary Report 2006 zen SurveyTM National Research Center, Inc. 3005 30th St. . Boulder, CO 80301 . T: (303) 444-7863. F: (303) 444-1145 . www.n-r-c.com The of Salina Citizen S u:rvey Background ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ 1 About The National Citizen Survey ™ ................................................................................. 1 Understanding the Results.................................................................................................. 1 ~:r()file ()f Salina~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~ (;Olllllluni~ ~ife~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~ Quality of Life.................................................................................................................... 4 Ratings of Community Characteristics................................................................................ 4 Perceptions of Safety.......................................................................................................... 4 Community Participation................................................................................................... 4 ~ocal ~O"e:rnlllent ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~ public Trust....................................................................................................................... 5 Service Provided by Salina.................................................................................................. 5 The City of Salina Employees.............................................................................................5 Add:i t:ional Questions ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ ~~ ~ ~ 6 The of Salina Citizen About The National Citizen TM The National Citizen SurveyTM (The NCS TM) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). the Results Survey Administration Following the mailing of a pre-survey notification postcard to a random sample of 1,200 households, surveys were mailed to the same residences approximately one week later. A reminder letter and a new survey were sent to the same households after two weeks. of the mailed postcards, 45 were undeliverable due to vacant or "not found" addresses. Completed surveys were received from 503 residents, for a response rate of 44%. Typically, the response rates obtained on citizen surveys range from 25% to 40%. It is customary to describe the precision of estimates made from surveys by a "level of confidence" (or margin of error). The 95 percent confidence level for this survey of 1,200 residents is generally no greater than plus or minus 5 percentage points around any given percent reported for the entire sample. The results were weighted to reflect the demographic profile of all residents in the City of Salina. (For more information on the survey methodology, see Appendix B in the Report of Results. A copy of the survey materials can be found in Appendix C of the Report of Results.) Use of the "Excellent, Good, Fair, Poor" Response Scale The scale on which respondents are asked to record their opinions about service and 't l'ty'" 11 t"" 1 " "f ." " "(EGFP) wh'l t' 1 communI y qua 1 IS exce en, gooct, aIr or poor . 1 e symme TIca scales often are the right choice in other measurement tasks, we have found that ratings of almost every local govemment service in almost every jurisdiction tend, on average, to be positive (that is, above the scale midpoint). Therefore, to permit finer distinctions among positively rated services, EGFP offers three options across which to spread those ratings. EGFP is more neutral because it requires no positive statement of service quality to judge (as agree-disagree scales require) and, finally, EGFP intends to measure absolute quality of service delivery or community quality (unlike satisfaction scales which ignore residents' perceptions of quality in favor of their report on the acceptability of the level of service offered). The of Salina Citizen Survey Background Putting Evaluations onto a 1 OO-Point Scale Although responses to many of the evaluative questions were made on a 4 point scale with 4 representing the best rating and 1 the worst, many of the results in this summary are reported on a common scale where 0 is the worst possible rating and 1 00 is the best possible rating. If everyone reported "excellent," then the result would be 100 on the 100-point scale. Likewise, if all respondents gave a "poor" rating, the result would be 0 on the 100-point scale. If the average rating for quality of life was "good," then the result would be 67 on a 100-point scale; "fair" would be 33 on the 100-point scale. The 95 percent confidence interval around an average score on the 100-point scale is no greater than plus or minus 5 points based on all respondents. 2 The of Salina Citizen I I As assessed by the survey, about 51 % of Salina residents have lived in the community for more than 20 years and 70% are over age 34. Another 22% are over age 64. Seventy- one percent are currently employed; 34% rent; 66% own and 72% live in detached single family homes. Over 72% of Salina residents have at least some college and 39% have annual household incomes above $50,000. Four percent of Salina residents reported that they are Spanish, Hispanic or Latino and 92% said they are White or Caucasian. 3 The of Salina Citizen The National Citizen SurveyTM contained many questions related to the life of residents in the community. Survey participants were asked to rate their overall quality of life, as well as other aspects of quality of life in Salina. They also evaluated characteristics of the community, and gave their perceptions of safety in the City of Salina. The questionnaire assessed use of the amenities of the community and involvement by respondents in the civic and economic life of Salina. of Life when asked to rate the overall quality of life in Salina, 9% of respondents thought it was "excellent." Only 5% rated overall quality of life as "poor." Salina as a place to raise children received an average rating of 58 on a 100-point scale. Ratings of Community Characteristics The highest rated characteristics of Salina were air quality, ease of car travel, and educational opportunities. When asked about potential problems in Salina, the three concerns rated by the highest proportion of respondents as a "major problem" were drugs, taxes, and unsupervised youth. The rate of population growth in Salina was viewed as "too fast" by 21 % of respondents, while 26% thought it was "too slow." of when evaluating safety in the community, 53% of respondents felt "somewhat" or "very safe" from violent crimes in Salina. In their neighborhood after dark, 69% of survey .. fl" h"" f " particIpants e t somew at or very Sa e. As assessed by the survey, 18% of households reported that at least one member had been the victim of one or more crimes in the past year. of those who had been the victim of a crime, 85% had reported it to police. Community Participation Participation in the civic, social and economic life of Salina during the past year was assessed on the survey. Among those completing the questionnaire, 86% reported visiting a park in Salina in the past year and 24% had attended a meeting of elected officials or other local public meeting. 4 The of Salina Citizen Several aspects of the govemment of the City of Salina were evaluated by residents completing The National Citizen SurveyTM. They were asked how much trust they placed in their local government, and what they felt about the services they receive from the City of Salina. Those who had any contact with a City of Salina employee in the past year gave their impressions of the most recent encounter. Public Trust when asked to evaluate whether they felt they received good value for taxes they pay, residents gave an average rating of 47 on a 100-point scale. Service Provided by Salina The overall quality of services provided by the City of Salina was rated as 53 on a 100- point scale. The City of Salina Employees Impressions of the City of Salina employees were assessed on the questionnaire. Those who had been in contact with a City of Salina employee in the past year (65%) rated their overall impression as 58 on a 100-point scale. 5 The of Salina Citizen Four additional questions were asked by the City of Salina as listed below. The results for these questions are also available in the Report of Results. Strongly support Somewhat support Somewhat oppose Strongly oppose Total Policy Question #1 To what degree would you support or oppose an increase in taxes to fund a community water park facility? 16% 28% 17% 40% 100% Note: "don't know" responses have been removed. Strongly support Somewhat support Somewhat oppose Strongly oppose Total Policy Question #2 To what degree would you support or oppose the consolidation of City and County government services to eliminate current service duplication? 35% 45% 8% 13% 100% Note: "don't know" responses have been removed. 6 The of Salina Citizen Additional Questions Policy Question #3 To what degree would you support or oppose an increase in taxes to fund a new Salina County Expo Center built south of town? Strongly support Somewhat support Somewhat oppose Strongly oppose Total 4% 17% 23% 57% 100% Note: "don't know" responses have been removed. Policy Question #4 Please indicate in which area of the city you live: NW Quadrant (North of Crawford Street and West of Santa Fe Avenue) SW Quadrant (South of Crawford Street and West of Santa Fe Avenue) NE Quadrant (North of Crawford Street and East of Santa Fe Avenue) SE Quadrant (South of Crawford Street and East of Santa Fe Avenue) Total 17% 28% 21% 34% 100% 7