6.1 Website DesignCITY OF SALINA
REQUEST FOR CITY COMMISSION ACTION DATE TIME
06/27/2022 4:00 P.M.
AGENDA SECTION
ORIGINATING DEPARTMENT:
FISCAL APPROVAL:
NO: 6
BY: p
City Manager's Office
(/"I
ITEM
FINAL APPROVAL:
NO: 7
Page 1
BY: Jacob Wood,
BY:
DeDUty Citv Manager
ITEM:
Authorizing the City Manager to execute an Agreement with Govbuilt for Website design and hosting
services.
BACKGROUND:
The current City's website has been in place for 13 years. The website does not offer many of the
features available on a modern website. At a strategic planning session held in the spring of 2021 a
website update was identified by staff as a back of house item that needed to be addressed. Funds
were budgeted in 2022 to complete a website design project.
In March of 2022, a Request for Proposals was released with a deadline of April 8, 2022. The City
received proposals from 6 website designers as follows:
Website Designer Cost of Initial Design Cost of Annual Hosting
Govbuilt $49,564 $6,623
Revise Government Websites $38,700 $6,400
Civic Plus LLC. $19,950 $5,828
Planeteria Media $59,910 $7,260
Neumeric Technologies $79,750 $9,360
Wichita State University $223,100 $31,040
An Evaluation Committee consisting of Deputy City Manager, Jacob Wood, Process Improvement
Director, Scott Gardner, Multimedia Coordinator, James Curtis, Multimedia Specialist, David
Hawksworth and, Network Administrator, Corey Scheck reviewed the proposals and invited three
designers to provide demonstrations. Govbuilt, Revise Government Websites, and Civic Plus LLC.
were asked to provide a more detailed overview of the products that they design, the functional
capability of their platform, and the website management interface.
After a thorough review of the three finalists, Staff is recommending that Govbuilt be awarded the bid
for this project. While Govbuilt was not the lowest bidder, they provided the most robust website
design and management solution, and included features that will allow the City to discontinue service
with another software provider and save money compared to our current annual costs for website
hosting and the current forms software. Specifically, Govbuilt has a forms module that will allow the
City to create and manage forms that are used externally and internally and allow for the discontinued
use of another forms management platform that currently cost $11,000 annually. The other finalist
did not have the same capability as Govbuilt and/or required additional add-on modules in order to
provide the same level of functionality.
This project is scheduled to take between 6 and 8 months to complete. Govbuilt will provide training
and support that will provide the City with all the tools needed to manage, maintain, and keep the site
up-to-date. Govbuilt also offers a complete redesign in year 4 at no additional cost.
AGENDA SECTION
NO:
ITEM
NO:
Page 2
CITY OF SALINA
REQUEST FOR CITY COMMISSION ACTION DATE TIME
06/27/2022 4:00 P.M.
ORIGINATING DEPARTMENT:
City Manager's Office
BY: Jacob Wood:
FISCAL APPROVAL:
BY:
FINAL APPROVAL:
BY:
Govbuilt was recently awarded a similar contract with Saline County. They are several months into
the design of the County's new website and County staff is very positive about Govbuilt's approach
and ability to guide them through the design process.
Staff is requesting that the Commission Authorize the City Manager to execute an agreement with
Govbuilt in the amount of $49,564 with a 15% contingency. The contingency could be used to include
optional features that could be identified as the website is developer further. These features could
include separate department headers, assistance with creation of forms for complex workflows,
additional pages of content, additional consulting and/or additional training.
FISCAL NOTE:
The City has set aside $50,000 in the 2022 budget for website design. The City is currently paying
$6,608.77 in annual hosting fees and $15,000 for forms software totaling $21,608.77. The new yearly
support service will be 6,623. The City will be able to save approximately $15,000 annually by
discontinuing the annual agreement with our current forms management platform.
COMMISSION ACTION OR RECOMMENDED ACTION:
Staff has identified the following options for the City Commission's consideration:
1.) Authorizing the City Manager to execute an agreement with Govbuilt for website design in the
amount of $49,564 with 15% contingency for a total of $56,998.
2.) Authorizing the City Manager to execute an agreement with Govbuilt for website design in the
amount of $49,564 with 15% contingency for a total of $56,998 with amendments as the City
Commission deems appropriate.
3.) Postpone consideration of the website design agreement to a specified date and time and
provide staff direction regarding additional information or amendments the City Commission
would like to request for their further consideration.
Staff recommends option 1.
Attachments:
1.) Website Design RFP
2.) Govbuilt Proposal
Master Services Agreement
This Master Services Agreement ("Agreement") is agreed to by and between GovBuilt, and the City
of Salina, Kansas ("Client') jointly, "Parties") and shall be effective as of the later date of signing
indicated at the end of this Agreement ("Effective Date").
RECITALS
WHEREAS, GovBuilt is engaged in the business of developing, marketing and selling custom permitting,
licensing and a proprietary custom content type platform. Additional services include integration solutions for
data storage, retrieval, financial payment systems, and GIS build out. Development of custom content type
build out with proprietary software modules. Design, consulting, project development, implementation, support
and hosting.
WHEREAS, Client wishes to engage in a relationship with GovBuilt for such services and/or license for
use of proprietary software developed and owned by GovBuilt;
WHEREAS, Client and GovBuilt have agreed to certain terms as set forth in this Agreement by this written
instrument duly executed by the Parties;
NOW, THEREFORE, Client and GovBuilt agree as follows:
Statements of Work
1. GovBuilt agrees to perform services and/or produce deliverables in accordance with the
Statement(s) of Work in consideration of the fees described in the same Statement(s) of Work.
Multiple and successive Statement(s) of Work may be entered into hereto. Such Statement(s) of
Work are incorporated into this Agreement by reference and subject to the terms & conditions
contained herein pursuant to Section 25.
Ownership & Content Responsibility
2. Upon full and complete payment of submitted invoices for any SOW Project Development Fees,
Client will own the Customer Content (defined as any module content, importabletexportable data,
and archived information as created by GovBuilt on behalf of Client pursuant to this Agreement).
3. Upon completion of any SOW Project Development, Client will assume full responsibility for
Platform, module content maintenance and administration. Client, not GovBuilt, shall have sole
responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and
intellectual property ownership or right to use of all Customer Content.
4. Client agrees that GovBuilt shall not migrate, convert, or port content or information that could
reasonably be construed to be time -sensitive in relationship to license or permitting.
5. Client will make a reasonable attempt to work with GovBuilt, if requested, to create a news item
to be released in conjunction with their project Go -Live date. Client will provide GovBuilt with
contact information for local and regional media outlets. GovBuilt may use the press release in
any marketing materials as desired throughout the term of this Agreement, however, the decision
by Client to work with GovBuilt under this provision shall be in the sole discretion of Client and
such cooperation may be withheld by Client for any reason sufficient to Client.
OGOVBUILT
TOMORROW'S GOVERNMENT BUILT TODAY
1310 Westloop PI Ste A, Box 254
Manhattan, KS 66502
Robert Disberger: 785-556-0110
Page 11
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Intellectual Property & Ownership
6. Intellectual Property of any software or other original works created by GovBuilt prior and after to the execution of
this Agreement will remain the property of GovBuift.
7. Client shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise
commercially exploit or make available to any third party any GovBuilt Property in any way; (it)
modify or make derivative works based upon any GovBuilt Property; (iii) create Internet "links" to
the GovBuilt Property software or "frame" or "mirror' any GovBuilt Property administrative access
on any other server or wireless or Internet -based device; or (iv) reverse engineer or access any
GovBuilt Property in order to (a) build a competitive product or service, (b) build a product using
similar ideas, features, functions or graphics of any GovBuilt Property, or (c) copy any ideas,
features, functions or graphics of any GovBuih Property. The GovBuilt name, the GovBuilt logo,
and the product and module names associated with any GovBuilt Property are trademarks of
GovBuilt, and no right or license is granted to use them.
8. All documents (digital or paper), emails, notes and images provided by the Client or created by
GovBuilt for the project will be owned by the client. Data does not include Source Code added to
the GovBuilt Platform.
Invoicing & Payment Terms
9. Invoices shall be sent electronically in the manner described in the relevant Statement of
Work. 50% of your total investment due at Project Kick -Off Meeting, 25% will be due after
design approval and 25% will be due after training, Upon request GovBuilt will mail invoices
and the Client will be charged a $5.00 convenience fee.
10. Payment shall be due 30 days from date of invoice. Unless otherwise limited by law, a finance
charge of 1.5 percent (%) per month or $5.00, whichever is greater, will be added to past due
accounts. Payments received will be applied first to finance charges, then to the oldest
outstanding invoice(s).
11. If a client change in timeline causes GovBuilt to incur additional expenses (i.e. airline
change fees), Client agrees to reimburse GovBuilt for those fees. Not to exceed $1,000
per GovBuilt resource per trip.
Taxes
12. It is GovBuilt' policy to pass through sales tax in those jurisdictions where such tax is required. If
the Client is tax-exempt, the Client must provide GovBuilt proof of their tax-exempt status, within
fifteen (15) days of contract signing, and this agreement will not be taxed. If the Client's state
taxation laws change, the Client will begin to be charged sales tax in accordance with their
jurisdiction's tax requirements and GOVBullt has the right to collect payment from the Client for
past due taxes.
Indemnification
13. To the extent permitted by the law of Client's state, Client and GovBuilt shall defend, indemnify
and hold the other Party harmless, its partners, employees, and agents from and against any and
all lawsuits, claims, demands, penalties, losses, fines, liabilities, damages, and expenses
including attorney's fees of any kind, without limitation, in connection with the operations of and
installation of software contemplated by this Agreement, or otherwise arising out of or in any way
connected with the GovBuilt provision of service and performance under this Agreement. This
OGOVBUILT
TOMORROW'S GOVERNMENT BUILT TODAY
1310 Westloop PI Ste A, Box 254
Manhattan, KS 66502
Robert Disberger: 785-556-0110
section shall not apply to the extent that any loss or damage is caused by the gross negligence
or willful misconduct on the part of either party.
Liabilities
14. GovBuilt will not be liable for any act, omission of act, negligence or defect in the quality of service
of any underlying carder or other service provider whose facilities or services are used in
furnishing any portion of the service received by the Client.
15. GovBuilt will not be liable for any failure of performance that is caused by or the result of any act
or omission by Client or any entity employed/contracted on the Client's behalf.
16. Client agrees that it is solely responsible for any solicitation, collection, storage, or other use of
end-users' Personal Data on the platform or online service provided by GovBuilt. Client further
agrees that GovBuilt has no responsibility for the use or storage of end-users' Personal Data in
connection with the platform or the consequences of the solicitation, collection, storage, or other
use by Client or by any third party of Personal Data.
17. To the extent it may apply to any service or deliverable of any SOW, user logins are for
designated individuals chosen by Client ("Users") and cannot be shared or used by more than
one User. Client will be responsible for the confidentiality and use of User's passwords and
usemames. Client will also be responsible for all Electronic Communications, including those
containing business information, account registration, account holder information, financial
information, Client Data, and all other data of any kind contained within emails or otherwise
entered electronically through any GovBuilt Property or under Client's account. GovBuilt will act
as though Client will have sent any Electronic Communications it receives under Client's
passwords, username, and/or account number. Client shall use commercially reasonable efforts
to prevent unauthorized access to or use of any GovBuiit Property and shall promptly notify
GovBuilt of any unauthorized access or use of GovBuilt Property and any loss or theft or
unauthorized use of any User's password or name and/or user personal information.
18. Client shall comply with all applicable local, state, and federal laws, treaties, regulations,
and conventions in connection with its use of any GovBuilt Property.
19. To the fullest extent permitted by law, and except for a party's breach of its confidentiality
obligations, a party's gross negligence or willful misconduct, a party's violation of
applicable laws or regulations and/or GovBuilt's indemnification obligations as set forth
herein, each party's total, comulative liabbiltiy arising hereunder shall not exceed the fees
actually paid by client to GovBuilt hereunder in the twelve (12) months immediately
preceding the event giving rise to such claim.
Force Majeure
20. No party shall have any liability to the other hereunder by reason of any delay or failure to perform
any obligation or covenant if the delay or failure to perform is occasioned by force majeure,
meaning any act of God, storm, fire, casualty, unanticipated work stoppage, strike, lockout, labor
dispute, civic disturbance, riot, war, national emergency, act of public enemy, or other cause of
similar or dissimilar nature beyond its control.
Term & Termination
21. The term of this agreement shall be for 2 years from the Effective Date or the
termination or expiration of any associated Statement of Work("SOW"). The city will
receive a 5% technology fee annual.
22. Either Party may terminate this Agreement or any associated SOW at the end of the
Agreement term by providing the other Party with 60 days' written notice prior to the contract
renewal date.
23. Unless terminated by either Party pursuant to Section 2, this Agreement will renew another 1 -year term.
GGOVBUILT
TOMORROW'S GOVERNMENT BUILT TODAY
1310 Westloop PI Ste A, Box 254
Manhattan, KS 66502
Robert Disberger: 785-556-0110
Page 13
24. Notwithstanding the above, in the event this Agreement or any SOW is terminated, any
outstanding invoices for Project Development shall become due in full and any outstanding
Annual Services shall be prorated from the beginning of the renewal term to the date of
termination.
Other Documents
25. The SOW and Description is from the City of Salina, Kansas/GovBuilt proposal dated April
7"', 2022, with updated "Optional Enhancements" on May 26th, 2022 and to be made part of
this Contract.
26. in the case of any conflict between the terms of this Agreement and any incorporated
documents, such conflicts shall be resolved with the incorporated documents taking the
following order of precedence:
a. Statement(s) of Work in descending order of execution (for example, the most
recent SOW will control over other in the event of a conflict in terms).
b. Any Future Change Orders approved by both parties.
Miscellaneous Provisions
27. The invalidity, in whole or in part, of any provision of this Agreement shall not void or affect
the validity of any other provision of this Agreement.
26. No amendment, assignment or change to this Agreement or any included SOW shall
be effective unless by a written instrument executed by each of the Parties.
Interlocal Purchasing Consent
28. This Agreement and any attached SOWs may be extended to any public entity in any other
state within the union at base SOW prices.
Client Signature Date
Additional Client Signature if Needed
OGOVBUILT
TOMORROW'S GOVERNMENT BUILT TODAY
GovBuilt Signature Date
1310 Westloop PI Ste A, Box 254
Manhattan, KS 66502
Robert Disberger: 785-556-0110
Page 14
Website
Design/Hosting
Services
Request For Proposal Response
The City of Salina, Kansas
(&GOVBUILT
April 7, 2022
Updated on May 26th, 2022
Tomorrow's Government Built Today
1310 Westloop Place, Suite A, Box 254, Manhattan, KS 66502
May 26, 2022
City Manager's Office
300 W. Ash
Salina, KS, 67401
David Hawksworth
These are challenging times for the City of Salina. You have come to realize that your current website
solution limits the city on what type of online services can be added. If any new services can be added
may come with an extreme cost and time. As a result, you are considering new solutions to support the
City's evolving needs.
GovBuilt will help you align with your technology goals and improve service to your citizens. By
leveraging our "API first" solution combined with the culmination of our experience working with
government agencies, we are best positioned to help you transition to a modern, streamlined, efficient,
and online solution.
Our enclosed overview shares how GovBuilt will help you engage with your community, integrate with
current applications, and provide interdepartmental communication to satisfy the needs that are most
important to your stakeholders.
We are confident that we offer the best solution to improve your business operations and provide better
public access to quality services.
For any questions regarding this response or subsequent phases, please contact Robert Disberger -
Consultant, at (785) 556-0110 or disbereert7a eovbuilt.com.
Thank you for your consideration,
Robert Disberger
VP of Sales/Co-Owner
robert ,aovbuilt.com
785.556.0110
A. Executive Summary
The City of Salina is looking for a modem, comprehensive, and integrated solution to improve your
online presence and provide responsive, transparent government services to your community through an
intuitive website. We understand that your current system no longer meets the needs of the City of Salina
In response, GovBuilt understands the City would like to enhance the user experience, simplify content
management, improve citizen -centric information and customer service to its community, while meeting
high standards for design quality and visual appeal. We also understand the City of Salina would like to
have an employee intranet as well as extranet for sharing of large documents with authorized
vendors/partners.
GovBuilt proposes our Software as a Service Applications to meet your project goals. The GovBuilt's
solution is a Software as a Service (SaaS) solution that incorporate various modules and workflows in a
single platform.
This provides you an integrated solution that delivers citizens 24/7 access to government services. Your
staff will have an automated system that eliminates manual processes and streamlines business processes
enabling communication and collaboration across departments, citizens, and third -party applications. The
modules are scalable to grow and adapt with the City and provide you a long-term successful partnership.
Your project team staff has over 50 years of total experience living in the City of Salina giving them
insights that no other agency can offer. This experience combined with our vast experience in
Government Software and web development gives us a unique skill set to provide the best solution for
The City of Salina.
Civic Engagement
Governments are tasked with serving their community and now more than ever, the current pandemic has
highlighted the need for agencies to enable access to civic services outside of the adminstration building.
Community leaders are taking notice and working to modernize online access and services to their
communities. Online services must be comprehensive to replace the care and collaboration experienced
face to face. Civic engagement:
• Makes government available from anywhere. Enable people and businesses to collaborate and
manage key civic functions, when, where and how they want.
• Modernizes government to meet the expectations of an E -Commerce world. Provide a greater
role for citizens in defining how, when and where they use public assets with opportunities for urban
innovation.
• Fosters trust, confidence, and involvement. Leverage mobile devices so your public can self -serve
24/7 while at home, work or traveling.
The City of Salina Website 1�zosz m-swi n'. 1,11.. Proposal and Cost Estimate
Solution Overview
GovBuilt provides top level, implementation services at an affordable rate to fit the City's expressed
budget.
We offer a market leading platform in the cloud. Our Applications provide a set of features and
functionality that have been designed for government and founded upon over 40 years of public -sector
experience. The platform approach to technology is based upon modularity and enables organizations to
develop an enterprise platform made up of individual components that are designed to work seamlessly
with solutions from any vendor. There are several key attributes to platform technology; however,
integration is the central theme.
ADA Section 508 Compliance
GovBuilt provides highly compliant sites based on WCAG 2.0 A and AA guidelines, which exceeds
ADA accessibility requirements. GovBuilt will provide a modern website design while meeting
accessibility standards for all users. Each portal will be launched with UserWay's tools
https://userway.org
• We will deliver you a site that meets ADA (Section 508) and WCAG 2.0 A and AA
levels.
• Our trainers will teach your staff best practices to keep your content and design elements
accessible and up-to-date with the latest ADA/WCAG standards.
• If a new regulation requires a code change it will be done automatically with no action
needed from you.
• GovBuilt continuously updates our best practices and provides regular updates to clients.
• We install on your site the UserWay widget an AI -powered solution to help people with
disabilities.
Uptime
We guarantee an uptime of 99.9% excluding pre -scheduled maintenance hours. We track our uptime
using Azure App Insights and can provide detailed reports.
Unmatched Extensibility
GovBuilt knows a goal of the City of Salina is a company that has the capability of integrating additional
features and functionality that may be identified in the future. GovBuilt gives all updates for free, offers
an API First CMS, custom content types, and will partner with the City of Salina Development team to
train them how to create custom modules. With the ability to create custom modules the City of Salina
will have the peace of mind a SaaS company offers while providing the extensibility you normally only
get when you develop a custom solution. GovBuilt will provide a development and staging environment
for the City of Salina to test their own modules prior to integration.
The City of Salina Website s,2022G aul�anngnts—Iled Proposal and Cost Estimate
Conclusion
GovBuilt is a gamechanger for public -sector online software. Our mission is to provide government with
solutions that enable efficiency, availability, access, collaboration, and security to connect citizens and
government while easing pressure on constrained budgets. We appreciate this opportunity to earn your
business and demonstrate why GovBuilt offers you the best solution to meet your website redesign
project.
The City of Salina Website 01 M2 Go Ba ,n au 1,e11t. E - Proposal and Cost Estimate
B. Company Profile
Background
GovBuilt LLC was formed in 2019. We are a privately held corporation with headquarters in Manhattan,
Kansas. Our founders have over 40 years of combined public sector experience. They identified a gap in
the market for an affordable comprehensive cloud -based solutions for websites, and a robust workflow
platform for Permitting, Licensing. Many vendors offer similar solutions with growing cost and lengthy
implementation timelines. After experiencing years of frustration shared by customers like you, GovBuilt
was formed to enable digitization of regulatory processing with the ability to Go -Live quicker with
comprehensive technology that delivers the future of government. Government is tasked with delivering
more with less funding.
Company Vision
GovBuilt's vision is to create state-of-the-art software to make interactions between municipalities and
citizens easier. We are committed to delivering quality software with a robust feature set to municipalities
of all sizes and budgets.
GovBuilt Staff
GovBuilt currently has 11 staff members.
Support
Client Support is based in the United States with 24/7/365 days per year
Our support is process can start via phone, text, or chat. A support technician will review all low priority
items within 4 hours and communicate within 24 hours, medium priority within 1 hr review and 4 hr
notification, and critical priority is immediate with continuous updates as we know them. After you
launch your Project manager will be your support person while we optimize your setup. After the
optimizations are complete we will transition to our standard support team that can help with day-to-day
items. If any items need to escalated to a engineer they handle this for you. Critical bugs are released
within hours, medium between 1 day and 1 week depending on the criticality, and low normally within 2
weeks.
Standard support hours are 7 am —7 pm CST Monday —Friday
Emergency support is available 24/7
Your site is monitored 24/7/365 with technicians standing by if there is an issue
The City of Salina Website C11 2.2e nu names I——I Proposal and Cost Estimate
Key Personal
The City of Salina Website C, zon Ao"'11--.... Proposal and Cost Estimate
Matt Kenney — Co -Founder, CTO
Project Role — Project Manager
-
Lived in The City of Salina for 20 years. A Certified ScrumMaster,
44
—�
Certified Scrum Product Owner and Certified Advanced Scrum Developer.
Led teams that created the technology that runs more than 3,500 local
government websites and serves 65 million citizens across North America
with 1.5 billion page views annually.
Robert Disberger — Owner, National Sales Director
Project Role — Dedicated Account Manager
Has 18 years in the technology space. Robert's previous roles; Piestar - VP
`
of Sales, Accela - Director of Sales for Central, CivicPlus - Director of the
West Region.
Tim Grant — Co -Founder
Lived in Salina for 15 years and still has friends and family in Salina. Tim
has 25 years of experience working in the technology space.
2000 software implementations for federal, municipalities, hospitals, and
higher education organizations.
Sara Hammon — Project Manager
Sara has over 20 years of Sales, Operations, Training, and Implementation
experience. For the last 17+ years, Sara has worked in several roles with
Verizon helping manage projects. Sara is very involved in our community and
has been part of the Manhattan KS Citizens Academy for the last 2 years.
Brad Martin — Senior Designer
- x.
A KSU Graphic Design Graduate with Over 12 years of experience designing websites. Brad
worked for CivicPlus for 8 years where he designed several hundred Government websites.
i�
Over the last 4 years Brad has an opportunity to design custom websites for many markets
including Government sites. His broad range of experience allows us to stay cutting edge in
i ire'
our design without being locked into a template layout. His designs have won many awards
including
...
1 st place Web Design Award 13CMA Digital Interactive Overall Website Savvy Award
Best of Web Award finalist 2016 1 Best of Web Award finalist 2016 1 Massachusetts
Humanities - W3 Silver I Oklahoma Ag Credit - W3 Gold I Oklahoma Humanities - W3
Gold I Rock Creative Network- W3 Silver
The City of Salina Website C, zon Ao"'11--.... Proposal and Cost Estimate
C. Description of Services to be Provided
Features and Functionality Included with the GovBuilt CMS
Advanced Forms
Use our drag -and -drop form creator to create and edit forms for your citizens to self -serve. The ease of
use will allow you to take online forms in minutes. Take payments, create cases, licenses, create
organization only forms, and much more.
Agenda
Create, Edit, and Publish agendas and minutes for multiple departments. Example: City or City Council
and Planning and Zoning Committee
Alert
Show notifications on your website on every page or only in the alert center. Set the severity from
informational to critical to graphically display to severity to your citizens
Business Directory
Post a graphical directory of businesses in your area for citizens to easily find contact info, photo, and the
business's website URL
Calendar
Publish events on multiple calendars to inform citizens of upcoming activities in multiple formats. Our
drag -and -drop calendar interface makes it easy to create single or recurring events. Use our Calendar
Widget to publish calendars on any webpage with relevant events for that department only. Includes built-
in Google Calendar Integration to decrease duplicate work
Case
Create a case to track all related records for an event. Including all form submissions, permits,
inspections, and custom content types in one place. Communicate with citizens via comments, track
admin notes, and attach documents
Cemetery Directory
Post a graphical directory of cemeteries in your area for citizens to easily find contact info and the
business web site
Citizen Portal
Your citizens will be able to create a profile to keep track of their cases, form submissions, licenses, and
payment history. All communication with your citizens can be done securely through their profile.
The City of Salina Website X02022 GwBuei NY Bahl, —e—d Proposal and Cost Estimate
Classes
Your citizens will be able to sign up for a class, review class details, and be notified of through citizen
portal or email. Your staff will be able to add classes, limit number of participants, set custom sign-up
requirements, and communicate with the participants.
Common Services
Post a list of common services by department to your site with a site widget to show the list on any page
Facility Management
Post detailed information about your facilities online. Allow citizens to schedule the facility. Integration
to the form module allows you to have a custom rental form.
FAQ
Post answers to the most Frequently Asked Questions (FAQs) you receive saving your team members
time
License
Our customizable form builder allows citizens to enter contractor, business, mobile food vendor, and
other licenses online. Allowing you to track, renew, and interact in our user-friendly web interface.
Media Library
Store and organize your photos and other documents on your site to easily post to your citizens.
Menus
Create a custom multiple -level menu to keep your website up to date. Use pages from your site or
external links with our drag -and -drop interface.
News
Post news and other informational updates to your citizens. Use our News Widget to place news on any
webpage
Newsletter
Post a newsletter on your site, give citizens ability to view the current and all old newsletters.
Nonprofit Directory
Add a directory of nonprofit organizations in your area with contact information, a photo, and description.
Notification Dashboard
A dashboard for on the citizen's profile allowing them to decided on the type of notifications they would
like to receive. Giving them options for email and/or SMS notifications based on their preferences.
The City of Salina Website .2022 G.,B 11 au,,h,s,e.e Proposal and Cost Estimate
Ordinances & Resolutions
Create a searchable list of your ordinances and resolutions to reduce calls and questions
Parcel Genealogy
Create and track all parcels in your area including their history as they are split or built into different
building types over the history of parcel
Payment
Turn online payments on through one of our multiple payment gateways. Give citizens the ability to pay
with ACH or credit cards. Track all your online payments, customize your receipt to meet your needs,
give discounts, track offline payments, and have the ability to "Admin Override" to override a payment
for a citizen.
Pages
Create custom web pages to post information to your citizens with our drag -and -drop interface. Our page
module makes it easy for any skill level to create a web page with our built in widgets. Our HTML and
Liquid widgets allow the more advanced users to create custom integrations not possible on other
Government CMSs.
Reporting
Allow each user to have their own dashboard customized with our drag -and -drop interface using our chart
widgets. Use our ESRI Map Report to show a time based report with map pins of form submissions with
ability to integrate your custom ESRI layers. Create custom reports that are searchable, exportable and
can be emailed to you on a custom schedule.
School Directory
Add a directory of schools in your area with contact information, a photo, and description.
Search
Our custom search module indexes the content on your site to allow citizens to find information without
having to call you.
SEO Module
Our SEO module to create custom SEO tags for your pages or content. Set Meta Description. Meta
Keywords, Canonical link, Meta Robots, and Custom Meta Tags. Create and publish new site maps on
your schedule.
SEO Module Optional Upgrade
GovBUilt can setup an Al powered assistant on your site to help users navigate and reduce calls. The bot
will use AI to source your content and learn from questions answered by your citizens to get smarter. The
bot can also be seeded with the most common questions and answers you get.
The City of Salina Website " 2022 G°"a..' "" 11shj81pE06I Proposal and Cost Estimate
Shopping Cart
Allow your citizens to checkout once with multiple items in one transaction to reduce the convenience
fees a citizen has to pay. Our waitlist feature allows citizens to store items they want to wait to purchase.
Social Media
Create Facebook feed widgets that can be used on any webpage without any code.
Team Members
Create and display detailed contact information for all your staff including their pictures, Facebook,
Twitter, and LinkedIn feeds. Organize your team members by department and use our Team member
widget to show a listing of staff on any web page without having to create duplicate entries.
Team Member Scheduling
Reduce phone calls and foot traffic by giving the ability for citizens to request meetings with your team
members. Ability to set the schedule for each team member separately, set working days, standard break
hours, integrate the team member's Google Calendar, and allow your administrative staff to manage the
schedule for out -of -office staff.
Workflows
Our customizable workflow and approval process system automates manual tasks streamlining
communications saving agencies, business owners, and citizens hundreds of hours per year. Our drag -
and -drop interface makes it easy for any skill level to create a workflow while our JavaScript Widgets
make it possible for the more advanced user to completely customize or integrate the workflows with
external systems.
Integrations and Extensibility
APIs
Our CMS was built with extensibility in mind from the start. Using an API First approach that allows you
to pull or push data into the GovBuilt Platform. We offer both RESTful and GraphQL APIs for you to
choose from.
Custom Content Types
Our GovBuilt Platform offers you the ability to create custom content types to track information specific
to your organization. There is no need to wait for GovBuilt or contact us. You will be able to create new
content types to track the information you desire. Creating an automatic entry form and giving you the
ability to display the information on the front-end of your website on any web page.
The City of 5alina Website 112022600601" All 1,1111A Vea Proposal and Cost Estimate
Existing Integrations
We offer many existing integrations out of the box including but not limited to ESRI, Google Analytics,
Google Calendar, Google Map Address Lookup, Google Translate, Azure File Storage, Microsoft Active
Directory Connect (ADFS), Microsoft Outlook 365 (Calendar), Facebook, Global Payments, Open Edge,
Forte Payments, CardX, PSN Payments, and SecurePay.Net.
Page Design/Editing
No Design Limitations
GovBuilt is able to offer modem website design without limitations. GovBuilt does not have the issue
many providers have due to limitations of CMS capabilities. GovBuilt's Development philosophy helps
create a site that is easy to use and looks appealing by following these practices:
1. Our design team will start on information architecture to learn your needs
2. Creation of a low -fidelity black and white prototype to agree on functionality
3. A designer will create high-fidelity mock-up of the site from all your input
4. A front-end web developer will create your site and implement the design without limitations
The City of Salina Website Proposal and Cost Estimate
Design Examples
www.westwoodhillsks.gov/
Tucked in the historic district in Kansas
City, Westwood Hills is the best kept secret
in Kansas City metro area. Instead of going
with mega menus, the city chose to go with
drop down navigation menus. Leaving a
historic feel to the website was important
without making the website look dated.
www.cityofstgeorge.org
Simple and efficient design to showcase the
view from the river, St. George is known as
the River City. The search is located in the
center to allow citizen's to easily find what
they are looking for.
e
The City of Salina Website 0=° Gov6111 A ,' .—,—" Proposal and Cost Estimate
The City of Salina Website 02022 G .emn All .ghts,eser,ed Proposal and Cost Estimate
This breath taking view of Kansas sunset can
tell the story of your city in a second. This was
a design comp GovBuilt used in our
=� ¢
presentation with Saline County as what we
envisioned for the county.
i
www.rossvillekansas.us
A GovBuilt task website with quick
* i
navigation buttons, large mega menus created
a clean layout for users. This website was
w
created in two weeks to allow Rossville to feel
comfortable going fully remote at the start of
the pandemic.
Goal was to integrate their town and school
colors into a design while still making the site
appealing and easy to use.
4
The City of Salina Website 02022 G .emn All .ghts,eser,ed Proposal and Cost Estimate
No Code Page Widgets
Advanced Forms
Post any of your created Advanced Forms on any page for a custom look and feel
Blockquote
Post a designer quality quote on a page
Calendar
Post one calendar or multiple calendars as a list of upcoming events to any page with an interactive
calendar control.
Common Services
Show a list services each of your departments provide on any page or create a page that shows services
for multiple departments
FAQ
Post a group or all your Frequently Asked Questions (FAQs) to a page
Image
Display any image from your Media widget with a custom title and alt text on a page
News
Post a graphical display of your news items on any page
Paragraph
A WYSIWYG Editor allowing you to put content on a web page without knowing how to code
Social Media
Use to show a Facebook feed or multiple feeds on a page without having to learn how to code or copy
code
Team Member
Post a group of team members with their picture and detailed contact information to a page
Advanced Page Widgets
HTML
If you have HTML skills and would like to write custom JavaScript or HTML into your page the HTML
Widget allows you to use these skills. Create custom integrations, use custom widgets, and much more
Liquid
The Liquid Widget is for the more advanced user giving the ability to write queries and display data in
your site in any format you want. Using the Liquid programming language is a robust way to create pages
for your specific scenario without worrying about normal CMS boundaries
The City of Salina Website c, 2022 aolbL„n All "lilt' ""'I'd Proposal and Cost Estimate
Project Development Methodology & Process
Our Approach — 5 to 6 months to go=
Our project development approach is built
pillars. GovBuilt believes the most importa
project is to define the project and build a s
foundation to complete the project successl
1. Blueprint & Discovery
To ensure we solve the right problem, we begin with research (analytics + observational
research) to deeply understand:
• Your users
• How they see the world
• What's important to them
• How they make decisions
We'll align on your project goals and priorities, understand your brand standards, and look
closely at your competitors and noise.
2. User Experience / Information Architecture
Information Architecture and User Experience are crucial to ensuring your target market finds
what they need, when they need it and have a clear path to take action. We will present the IA
structure and confirm the site map before we begin on the overall site design.
• Create user flows
• Define user decision paths
• Define navigation scheme
• Create site map
The City of Salina Website Proposal and Cost Estimate
3. Prototype
We'll identify any unknowns in messaging, design or technology, then build small prototypes to
test in the least expensive way possible. After feedback, we'll refine until all major risks are
mitigated.
4. Design & Content
Our design team will create site and page layouts and we will collaborate closely with your
team on refinements.
• Create wireframes
• Design navigation, site and responsive page templates
We'll also work closely with your content team to collect, curate and optimize your content.
5. Build
With design and content approaches defined and all page templates approved, we will begin
coding the visual display and ensure accuracy across browsers and devices.
• Front end coding for visual display
• Testing in key browsers
With front end underway, our back -end programmers integrate the content management
system to effortlessly serve your unique content publishing needs. We will integrate third party
services as agreed.
• Integrate and customize CMS
• Connect third party services as agreed
With site built, content is migrated based on content planning decisions made previously.
6. QA & Launch
We will conduct final checks before launch to ensure every page, link and function is fully
optimized and working flawlessly.
• 125 point launch checklist (includes links, spelling, accessibility, and much, much more)
7. Test & Refine
Hosting & Security
Uptime
We guarantee an uptime of 99.9% excluding pre -scheduled maintenance hours. We track our uptime
using Azure App Insights and can provide detailed reports.
The City of Salina Website Proposal and Cost Estimate
Hosting
The GovBuilt Platform is hosted in the Microsoft Azure Cloud. Azure hosts some of the largest
applications in the world terms of both size and demand. By leveraging the Azure platform we have full
scalability, for any growth you may have. Our environment can auto scale as demand increases, giving
you peace of mind.
Security
Our security is updated automatically and monitored by Microsoft AI using Azure Front Door to block
and report any suspicious activity. Unlike competitors who only run Vulnerability Assessment quarterly
or yearly your database has a full Vulnerability Assessment run weekly. Microsoft invests more than
USDI billion annually on cybersecurity research and development.
Advanced Security Option
We offer an advanced security package that on top of industry leading security options included in our
base package gives advanced DDoS protection. Our basic protection will protect you from your everyday
DDoS events. While the Azure DDoS protection portal will protect your organization from the largest
known attacks in the history of the web.
Disaster Recovery
Sites are monitored 24/7/365 with automated alerts for any emergencies. Our solution is fully redundant
with the ability to run in multiple regions. Your data is backed up several tim
es a day and replicated across regions.
Bandwidth
GovBuilt offers unlimited bandwidth for standard operations (Exception for cyber -attack)
Updates
Updates happen automatically with little to no down time. You will be notified of any updates that take
place out of the normal scheduled window.
The City of Salina Website 02022Gov611ii All n9hLv(I—d Proposal and Cost Estimate
GovBuilt Delivers for Government
GovBuilt provides solutions to government agencies of all sizes; to automate and streamline regulatory
making process.
processes for planning, building, licensing, service requests, and more.
2020 introduced a whole new set of challenges to municipal services
from; closed offices and remote staff, to disconnected processes.
GOVBuIIt is focused on making it easier to open and run your agency.
With our comprehensive and 24/7 accessible solutions, the city will
gain the ability to accept, process and approve permits and plans, from
anywhere at anytime.
With GovBuilt, your city will have the flexibility, options, and
scalability to enable innovation over time without the need to invest in
new technology. Regardless of agency size or budget, our solution
streamlines and connects services through; an online public portal,
tailored workflow, integration with other city resources, status
tracking, and access 24/7 from anywhere for remote workers.
• The Public will engage and have easy access to their
government. They can enjoy two-way conversations citizen
engagement, track statuses, and take part in the government decision-
• Customers are encouraged to build and deliver innovative solutions that extend the value of
GovBuilt's solutions. By taking advantage of our drag and drop work flow technology and easy to
use form center, you can create and deploy enhancements, offering you the opportunity to control and
determine a new online catalog of services.
Statement of work
Custom website design
Implementation of Modules including one SSL certificate
Intranet for City Staff
Included
Included
Included
Extranet for sharing large documents with vendors/partners Included
320 pages of content migration
Included
The City of Salina Website w 2022 G-8,111 4u 1191l Proposal and Cost Estimate
3 years of data migration of agenda and minutes
Annual hosting fees for the first year
3 days of department content consulting
4 Days of onsite training (limit of eight people per session)
Post Go -Live Training - 1 Day 90 days after website launch
Unlimited 24/7/365 support
Website redesign every three years
200 gigs of storage
Included
Included
Included
Included
Included
Included
Included
Included
The City of Salina Website 02M2 G -9,11t no Tgms.as—d Proposal and Cost Estimate
City of Salina
PROPOSALSCHEDULE
WEBSITE
DESIGN/HOSTING
SERVICES
PROPOSER: GovBuilt
This Proposal Schedule shall be submitted separately from the proposal document in a sealed
envelope. Only one copy of the Proposal Schedule is required to be submitted by the Proposer.
In addition to the designated proposal cost categories provided below, Proposers are encouraged
to provide cost proposals for services that are not described in this RFP but may be of benefit to
the City with regard to website design/hosting services.
• A. Base Pricing
DESCRIPTION
PRICE
Initial Website Design and Year 1 Hosting Services
One (1) time cost incurred by the City for website design services as described in this
proposal. Please include first year of hosting services and support.
$ 49,564
Annual Service Fee
Total annual cost to provide hosting services and support in year two and beyond.
The City of Salina Website 11422 n11111 s.b..e„tea Proposal and Cost Estimate
Optional Enhancements:
One -Time Annual Subscription
Department Header Package/Redesign
every three years. $2,600 $600
Complex Form Creation per
Form/Workflow $950
Blocks of 50 Pages of Content
Migration $1,000
Additional Day of Training $1,100
Additional Day of Consulting $1,100
SMS Messaging is .0079 cents
currently and billed directly from
Twilio. Per use
Annual Services are subject to a cumulative annual 5% technology fee increase.
All change orders will be discussed, scoped, estimated, defined and approved by the City of Salina
officials. Development rate will be $125.00 per hour.
Why Choose GovBuilt
GovBuilt believes in the work that you do, and we understand the challenges that Counties are faced with.
We value our customers and we are committed to delivering our fully comprehensive solutions while
maintaining affordability. GovBuilt will provide you with the value of a fully functional and scalable,
website solution. We are prepared to integrate our application to your current enterprise ecosystem. We
host our application in Azure cloud, which offers 99.9% availability, security, scaling, and accessibility.
Our proposed solution grows and changes with you. You are not limited to only the out-of-the-box
modules that are rigidly defined by other competitors. This offers you endless possibilities for business -
unit segmentation while still leveraging the enterprise capabilities of our applications.
Or promise: We will work with you until you are 100% happy with the design and functionality of your
website.
The City of Salina Website �2022Go8,4 nu(Ismsm—d Proposal and Cost Estimate
CITY OF SALINA
PROPOSER'S SIGNATURE
WEBSITE DESIGN/HOSTING SERVICES
The undersigned, having become familiar with the local conditions affecting the cost of work, hereby
propose to furnish all management, operators, tools, supplies, equipment, material, transportation, and
labor service necessary to perform and complete in a workmanlike manner all work performed under
any contract resulting from this proposal.
By submission of this proposal, the undersigned certifies that this Proposal has been arrived at
independently, without consultation, communication, or agreement as to any matter relating to this
proposal with any other proposer or competitor.
PROPOSER: GovBuilt
(Contractor Name)
ADDRESS: 1310 Westloop PL Ste A Box 254 Manhattan, Kansas 66502
TELEPHONE NUMBER(S): 785.556.0110
PRINT NAME: Robert Disberger
SIGNATURE: QI �
TITLE: VP of Sales/Co-Owner DATE: _April 7, 2022
The City of Salina Website 0 2022 G -Bum All nem:,es.,. d Proposal and Cost Estimate
CITY OF SALINA
1 LIST OF REFERENCES
PROPOSER: GovBuilt
Following are the names, addresses and telephone numbers for five (5) government entities for which
proposer has performed similar work within the past two (2) years:
1. Saline County, Kansas
Name of Government Entity
IT Director, Brad Bowers, Brad.Bowers(asaline.org 785.280.3985
Name, Title, Email Address and Telephone Number of Person Familiar with Project
Website In progress
Contract Amount Type of Work Date Completed
2. St. George, Kansas
Name of Government Entity
City Clerk, Liz Wagoner, stgeorge(ci),wtcks.net 785.494.2558
Name, Title, Email Address and Telephone Number of Person Familiar with Project
Website/Permitting/Code Enforcement July, 2021
The City of Salina Website "zws n-' 1,1111, ,.,,i Proposal and Cost Estimate
Contract Amount Type of Work Date Completed
3. Westwood Hills, Kansas
Name of Government Entity
City Clerk, Beth O'Bryan, whclerk(n�gmail.com, 913.262.6622
Name, Title, Email Address and Telephone Number of Person Familiar with Project
Website/Permitting September, 2021
Contract Amount Type of Work Date Completed
4. Sheridan County/Hoxie Kansas
Name of Government Entity
Economic Development Director, Karl Pratt, Karlpratt.sccRmail.com, 785.675.1240
Name, Title, Email Address and Telephone Number of Person Familiar with Project
Website
Aug, 2021
Contract Amount Type of Work Date Completed
The City of Salina Website e; 2022 G -Be -I an 1,111=--.r Proposal and Cost Estimate
5. Rossville, Kansas
Name of Government Entity
City Clerk, Lisa Stum,lisa.stum(cDrossvillekansas.ore, 785.584.6155
Name, Title, Email Address and Telephone Number of Person Familiar with Project
Website May, 2020
Contract Amount Type of Work Date Completed
The City of Salina website ..22 co.aull All 11111sProposal and Cost Estimate