Talley Ho & Bldg Permit Review COMMISSION INFORMATION MEMORANDUM
VOL. 20, NO. 35 November 13, 1998
ADMINISTRATIVE BRIEF FROM ROY DUDARK
Tally Ho Status Report - Following City Commission approval of assistance to homeowners in
the Tally Ho Mobile Home Park, staff met with representatives of ARC, the new park owner.
Our discussion focused on the improvements that still need to be made to the homes, other
reasons that may disqualify the homeowner from receiving a new lease, and the need for
additional time to complete the work. ARC has informed us that 13 homeowners, which we are
working with, will be offered new leases and that a 30 day time extension will be allowed to
complete the improvements. We have finished all of the work write-ups and have let contacts
for the first 6 homes. The last 7 will be contracted soon. Hopefully, all of the homes will be
completed by November 30.
Building Permit Review Time -In March 1998, Permits and Inspection began an effort to
reduce the amount of time required to review building permit applications. Staff determined
that setting targets or "benchmarks" would assist in evaluating timeliness and improve progress
on reducing review time. The following benchmarks were set: a residential permit should be
reviewed in two days or less and a commercial/industrial permit should be reviewed in five days
or less. In both cases, it is assumed that all the information needed is submitted and that they
are not extraordinarily complex or large projects. In the last six months, 89 percent of the
residential permits have been issued in two days or less, and 95 percent of the commercial
projects have been issued in five days or less. Staff believes that the time required has
improved by more than '15 percent in both these areas over the previous six months, although
it is difficult to quantify the improvement exactly because records of review time were not kept
prior to 1998. Staff hopes to improve residential permit review times even more in order to
average 95 percent or more in both of these areas during typical months. Staff has noticed a
welcome reduction in negative comments regarding the time it takes to get a building permit
issued. The next step planned is to better inform applicants of the information they need to
provide when applying for building permits. Hopefully, this can be accomplished through the
newsletters we publish during the year and by providing more detailed instructions to applicants
for commercial\industrial permits.
MONDAY'S MEETING
1. Enclosed are other items on the agenda. If any Commissioner has any questions or
cannot attend the meeting, please contact me.
2. Let's begin the study session at 2:30 p.m. An agenda is enclosed.
Dennis Kissinger
City Manager ---