Standard Software Agreement NEW WORLD SYSTEMS CORPORATION
STANDARD SOFTWARE MAINTENANCE AGREEMENT
This Standard Software Maintenance Agreement(SSMA)between New World Systems Corporation (New
World)and Salina,KS(Customer) sets forth the standard software maintenance support services provided
by New World.
1. Service Period
This SSMA shall remain in effect for a period of two (2)years from(start date) 12/31/12 to(end date)
12/31/14.
2. Services Include
The following services or features are available under this SSMA:
(a) Upgrades, including new releases,to the Licensed Standard Software(prior releases of Licensed
Standard Software application packages are supported no longer than nine(9)months after a new
release is announced by New World).
(b) Temporary fixes to Licensed Standard Software(see paragraph 6 below).
(c) Revisions to Licensed Documentation.
(d) Reasonable telephone support for Licensed Standard Software on Monday through Friday from 8:00
a.m. to 8:00 p.m. (Eastern Time Zone).
(e) Invitation to and participation in user group meetings.
Items a, b, and c above will be provided to Customer by electronic means.
Additional support services are available as requested by Customer using the then-current hourly rates or
applicable fees.
3. Maintenance for Modified Licensed Standard Software and Custom Software
Customer is advised that if it requests or makes changes or modifications to the Licensed Standard
Software,these changes or modifications (no matter who makes them) make the modified Licensed
Standard Software more difficult to maintain. If New World agrees to provide maintenance support for
Custom Software or Licensed Standard Software modified at Customer's request,then the additional New
World maintenance or support services provided shall be billed at the then-current hourly fees plus
reasonable expenses.
4. Billing
Maintenance costs will be billed annually as detailed on the following page. If taxes are imposed,they are the
responsibility of the Customer and will be remitted to New World upon being invoiced.
5. Additions of Software to Maintenance Agreement
Additional Licensed Standard Software licensed from New World will be added to the SSMA per the terms
of the contract adding the software. Maintenance costs for the additional software will be billed to Customer
on a pro rata basis for the remainder of the current maintenance year and on a full year basis thereafter.
(Rev SSMA 03/06) CONFIDENTIAL Salina, KS
6. Requests for Software Correction on Licensed Standard Software
At any time during the SSMA period, if Customer believes that the Licensed Standard Software does not
conform to the current specifications set forth in the user manuals, Customer must notify New World in
writing that there is a claimed defect and specify which feature and/or report Customer believes to be
defective. Before any notice is sent to New World, it must be reviewed and approved by the Customer
Liaison. Documented examples of the claimed defect must accompany each notice. New World will review
the documented notice and when a feature or report does not conform to the published specifications,New
World will provide software correction service at no charge. A non-warranty request is handled as a billable
Request for Service(RFS).
The no charge software correction service does not apply to any of the following:
(a) situations where the Licensed Standard Software has been changed by anyone other than New
World personnel;
(b) situations where Customer's use or operations error causes incorrect information or reports to be
generated; and;
(c) requests that go beyond the scope of the specifications set forth in the current User Manuals.
7. Maintenance Costs for Licensed Standard Software Packages Covered for IBM AS/400-2062
New World agrees to provide software maintenance at the costs listed below for the following New World
Licensed Standard Software packages installed at Customer's location:
Application Package
II 1. Logos® Financial Management Software Number of Modules 9
2. Logos® Human Resources Software 1
ANNUAL
MAINTENANCE See Below
Period Covered Annual Amount Billing Date
12/31/2012 to 12/31/2013 $32,550 12/15/2012
12/31/2013 to 12/31/2014 $34,178 12/15/2013
Note: Unless extended by New World,the above costs are available for 90 days after submission of the
costs to Customer. After 90 days, New World may change the costs.
ALL INVOICES ARE DUE FIFTEEN(15)DAYS FROM BILLING DATE.
(Rev SSMA 03/06) CONFIDENTIAL Salina, KS
8. Terms and Conditions
This Agreement is covered by the Terms and Conditions specified in the Licensing Agreement(s)for the
software contained herein.
ACCEPTED BY: ACCEPTED BY:
Customer: Salina.KS New World Systems Corporation
� nn // 1. ,
Name: I F Naha Name: .i.,`
Title: re r o l nrincn.4- 44i,q 1c4nc o.� Title: 6' ' I
D. I�
Date: 1��O/2o 13 Date: O[� !e-13
By signing above,each of us agrees to the terms and conditions of this Agreement and as incorporated herein.
Each individual signing represents that(s)he has the requisite authority to execute this Agreement on behalf of
the organization for which(s)he represents and that all the necessary formalities have been met. If the individual
is not so authorized then(s)he assumes personal liability for compliance under this Agreement.
I
(Rev SSMA 03/06) CONFIDENTIAL Salina, KS
i
•
Salina, KS
Licensed Application Software
At January, 2013
1. Logos® Financial Management Software
-Financial Management Base Package
- Base
- General Ledger Module
- Budgetary Reporting Module
- Annual Budget Processing Module
- Requisition Processing Module
= Purchasing Module
-Accounts Payable Module
- Revenue Accounting Module
-Project/Grant Accounting
2. Logos® Human Resources Software
-Payroll with Base Personnel
(Rev SSMA 03/06) CONFIDENTIAL Salina, KS