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Agr Marketing ChangeFebruary 10, 1992 220 E 6th. Room 110 topeka, Kansas 66603 Phone ~-574-3626 City of Salina Bob Biles Finance Director 300 W Ash Salina, KS 67401 Dear Bob: The purpose of this letter is to inform you of a change in the Southwestern Bell Telephone marketing organization. This change effects the personnel which are responsible for your account. Southwestern Bell has restructured its sales organization responsibilities in order to improve service to all of its customers. This should enable us to better address the needs of your business. Your account will be transitioned to the Select Business Account team. A list of team members and their responsibilities is enclosed. Please feel free to contact any of them concerning your communication needs. It has been my pleasure working with you, and I look forward to working with you sometime in the future. Sincerely, Tye Michael is Account Executive Your Southwestern Bell Account Team Select Business Accounts for Northeast & North Central Kansas Ail Team members can be reached on: 1 574-3620 913 276-8823 toll free fax The marketing person who is the manageu of your account and is responsible for your satisfaction is: Jay F. Ives 913 276-1810 office Account Representative 913 231-8871 mobile 913 273-3785 home The marketing support people who implement your communications requirements are: Kevin Patton 913 276-1617 Karl Glatt 913 276-1326 Communications Consultants The marketing support people who coordinate with you over the telephone are: Karen DeShazo 913 276-0085 Cindy Swoboda 913 276-1921 Melody Matyak 913 276-1924 Service Representatives The marketing person who is the supervisor for the Communications Consultants and Service Representatives is: Liz DiSilvestro 913 276-0083 Manager Business Sales Administration The marketing support person who provides clerical support for your account team is: Marion Menge 913 276-1712 Senior Stenographer The manager who supervises the entire account team is: Scott Clatterbuck 913 276-8913 Sales Manager